Experience

TrustedQA, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations, Contracts, & Quality Management

  • Mar 2022 - Present

  • Business Operations Support & Contracts Management o Recruiting support and documentation o Team coordination• Quality / ISO Manager• Proposal Management, coordination, and support

• Senior Technical Recruiter, Operations Management

  • May 2004 - Feb 2022

  Performed full lifecycle recruiting of Cloud Architects, SDETs, DevOps/ DevSecOps Engineers, QA/ Test Automation, Configuration Managers, Developers, Cybersecurity, Systems Engineers, DBAs, Information Assurance, C&A, Network Security, and Technical Writers for government and commercial clients. Utilized various outlets, including referral networking, social media, and job boards to identify qualified resources for both funded and contingent positions. Setup and maintained LinkedIn and LinkedIn Recruiter accounts. Increased followers and unique visitors to the corporate account through a targeted social media campaign. Used templates and folders in LinkedIn Recruiter to maintain multiple pipelines of qualified candidates to shorten the time to fill open positions. Setup and managed corporate account on Handshake, partnering with Universities and Colleges to pipeline entry-level college graduates for upcoming opportunities.Served as a trusted advisor to hiring managers; held strategy sessions to discuss requirements, recruiting strategies, and review qualified candidates, shortening the timeline from candidate identification to hiring. Increased standardization and efficiency across divisions by creating, documenting, and implementing processes and reusable templates.Managed service agreement terms with online recruiting sites, ATS vendor, and employment verification company. Setup and maintained accounts, assigned user privileges, and trained team members. Compiled monthly status reports, submitting updates directly to Program Directors and Subcontracts Managers.



CC Pace

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Technical Recruiter

  • Mar 2000 - Apr 2004

  Sourced, qualified, and hired business and technical professionals with clients in the financial services industry. Sourced candidates via the internet, corporate database, warm/cold calling, networking, and employee referrals. Scheduled interviews with internal and external clients, negotiated job offers, and closed out the transactions; documented offer acceptances and rejections. Performed reference checks to verify the candidate’s experience. Created, documented, and implemented recruiting process guidelines, third party vendor/partner processes and procedures, corporate resume layout template, and the client requirement form. Implementing these new standards increased consistency and overall productivity for both the account management and recruiting teams. Assisted in the research and selection of potential Candidate Tracking / Requirement Management software solutions. Trained new recruiters on C.C. Pace policies and procedures and Recruiting Solutions, C.C. Pace’s internal Candidate Tracking / Requirements Management database. Used Excel to create a comprehensive “Employee Skills” matrix. This matrix mapped the technical and business experience of individual employees and calculated the total number of employees with targeted skills. Developed and presented a tutorial on Effective Communication Skills. Targeted the presentation towards techniques that could be directly applied in daily interactions with clients, managers, and peers.



Systems Engineering Services Corporation (SESC)

• IT Services and IT Consulting
• 500 - 600 Employee

• Technical Recruiter

  • May 1999 - Mar 2000

  Sourced, qualified, and placed candidates with Fortune 100/500 companies throughout the greater metropolitan DC area. Performed reference checks to verify employment history, candidate’s technical expertise, and source passive candidates. Coordinated and managed external recruiting efforts. Utilized internet career websites, attended local job fairs, and acted as a liaison with the Career Counseling Center of a local University. Coordinated client/candidate interviews and managed negotiations.



TrustedQA, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Recruiter

  • Nov 1996 - Apr 1999

  Technical recruiting for commercial and government clients in the metropolitan DC area. Technical recruiting for commercial and government clients in the metropolitan DC area.



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Administrative Assistant, HR

  • Jul 1996 - Nov 1996

  Performed multifaceted general office support for the ATX Communications office, DC. Contacted local universities to recruit qualified applicants for telecommunication consultant and secretarial positions. Reviewed resumes of potential candidates for the above positions. Counseled new employees on company-sponsored benefits to include health insurance, vacation, and retirement benefits. Prepared purchase orders for office supplies and services. Arranged and scheduled major repairs of office machines. Broadview Networks acquired ATX Communications in 2006. Broadview was then acquired by Windstream Enterprise in 2017.