IPMA Assessor

• Mar 2023 - Present

Head of Development and Digitalization Services

• Jan 2023 - Present

+ Leading Development and Digitalization Services in a service manager role (middle management position).+ Personnel of 60 experts, divided into five units. Unit Managers report to me.+ Budget responsibility of 16+ M€ annually, including ICT investments.+ Wide array of expert services, ranging from project management office (PMO) to enterprise architecture, from accessibility to sustanability, from RPA to ICT procurements, from cyber security to risk management.I led the organizational change process in 2022 to combine two different services of 30 people. After the organizational change implemented start of 2023, personnel satisfaction rose with whopping increase and has stayed at a good level of 4 out of 5. I drive a cultural change to hit four main targets: 1) customer satisfaction increase, 2) personnel satisfaction increase, 3) attainment of goals incl. e.g. productivity increase, as well as 4) strengthening the continuity of our services.Keywords: Strategic Management, ICT Management, ICT Development, Project, Program and Portfolio Management, PMO, HR, Business Architecture, CIO/CDO role, Digitalization, Public Policy, Coaching. Show less

Head of Development Services

• Oct 2019 - Jan 2023

+ Leading the Development Services of the Urban Environment Division (30 employees in two units, two Unit Managers my direct reports. 1700 employees in total in the Division)+ Member of the Division Executive Board+ Portfolio size: 100+ ongoing projects, budget 5,0M€ annually+ Owner in multiple projects mainly implementing new, efficient processes to the organization: implementing a coherent project leadership model to the whole organization, describing all services in an easily understandable language to the customers, participatory budgeting services' (OmaStadi) implementation, developing enterprise architecture and information management, building RPA rule book and process to get more virtual collegues to the work place, etc.Keywords: RPA and AI, Information Management, Project Management, Portfolio Management, ICT development, Risk Management, Strategic Management, Services Management, Supervisory resposibility, Innovation Management, Coaching. Show less

Administrative Director (Interim)

• Jul 2021 - Nov 2021

Deputy Administrative Director. Leading administrative and support functions including ICT, HR, communications, finance and legal. Staff of 230 people.+ I led an objective effectiveness evaluation of our centralized services, based on which development aims for the next years were agreed upon. I'm a firm believer in renewing your own work and services, not waiting for the needs to come from stakeholders. This was one more step ahead in changing the organizational culture towards continuous improvement. Customer value and well-being at work are always my driving forces in all development actions.Keywords: Senior Management, CFO, CIO, Public Policy, Public Administration. Show less

Executive Coach

• Aug 2022 - Present

Board Member

• Nov 2021 - Present

Project Professionals Finland is an independent association for all project management professionals. With a network of nearly 4.000 members, we are the largest project management association in Finland. As a Board Member I steer the long-term strategical development of our association. My special responsibilities include international relations, networking young professionals and development of our board work by implementing best practices. In Project Professionals we network people working in project management all around Finland so they can grow and develop their project management skills and career. We believe project management skills are important to everyone and want to bring good project management into every project and undertaking worth doing. We bring together project management professionals regardless of their background, experience or field. Keywords: Volunteer Management, Board Work, Project Management, Portfolio Management, Program Management, Agile Show less

Development Manager

• Jan 2019 - Oct 2019

+ Coaching a cross-unit Development Team of 30 project managers, development managers, product owners and two to five DevOps teams+ Member of the Department Executive Board (100+ employees in the Department)+ National Contact Point for European Road Traffic Information Exchange (supervising and developing the use of EUCARIS and other exchange systems)+ Coordinating an ICT Project Portfolio of 30 on-going projects with a budget around 3,2M€ a year in developmentsKeywords: Project Portfolio Management, ICT Development, Automated International Information Exchange, DevOps, Networking, Business Development, International Relations.+ Largely due to my coordinating and supporting efforts, the Finnish Police now sends speeding tickets abroad. There has been an EU-wide legal base for this since 2013 but it took quite some time and resources to provide the information exchange methods needed, as well as implement changes to the process. This I consider one of the most exciting achievements in my career, since it took a lot of national cross-sector co-operation, excellent working relations to my European network of colleagues and a lot of initiative to achieve this and make us in Finland one step closer to an open, yet equal Europe.+ In this role I co-wrote two professional publications: Research on prevalence of odometer tampering in passenger cars and effectiveness study of the Finnish car scrapping campaign. Show less

Development Manager

• May 2018 - Dec 2018

+ National Contact Point for European Road Traffic Information Exchange (supervising and developing the use of EUCARIS and other exchange systems). I was responsible for the Finnish hub and active in EU networks as well as national cross-sector co-operation.+ Coaching a cross-unit Development Team of 30 project managers, development managers, product owners and two to five DevOps teams.+ Member of the Department Executive Board (100+ employees in the Department)+ Coordinating an ICT Project Portfolio of 30 on-going projects with a budget around 3,2M€ a year in developments.+ Roles in multiple projects as project owner or project manager.Keywords: Project Portfolio Management, ICT Development, Automated International Information Exchange, International Relations, Legislation.+ I was the key expert consulted in drafting a Finnish legislation to join the EUCARIS Treaty. This Treaty provided the Finnish public officials with a wider access to information in other European registries. This road traffic -related data can help public officials such as the Customs and the Police to prevent and investigate more fraud and crimes. The legislation came into force in 2018 and the joining of the Treaty was finalized in 2019. I coordinated the building of the information exchange, built national safeguarding measures (GDPR) and collaborated actively with my European network to build better and more efficient systems. I also networked with the experts of the European Commission to help them better understand the situation in different countries implementing EU legislation and thus draft proposals for new legislative changes. Show less

Head Of Unit

• Oct 2017 - May 2018

+ Leading the Taxation Unit (20+ employees, all of which my direct reports).+ Member of the Department Executive Board (100+ employees in the Department)+ Taxation Unit collected 1,12B€ a year to the Finnish Government as vehicle tax, fuel fees and car tax (post-registration). I was responsible for the personnel and the effectiveness of the Unit. My role was fixed term to help the Unit's Change Management process, expanding talents and developing lean processes. I also supervised a thesis in this role, regarding organizational change and change management.Keywords: Development of international information exchange services, Project Management, ICT development, Supervisory resposibility, Change Management. Show less

Development Manager

• Jan 2017 - Oct 2017

+ Member of the Department Executive Board (100+ employees in the Department)+ Development of vehicle services (registration, taxation, international information exchange, eServices).+ Built European-wide networks with other public officials and the European Commission.

Project Manager, Product Owner, Adviser

• Dec 2013 - Jan 2017

+ Project Manager and Product Owner (multiple projects)+ Team Lead for various project teams (own employees and outsourced personnel)Keywords: Information Management, Data Management, Project Management.

Senior Coordinator

• Oct 2016 - Jan 2017

+ Consulted the Management in Digitalization + Reported directly to the HR Manager, who was a Member of the Executive Board + Coached a team of experts Keywords: Information Management, Management Consulting. + This was a fixed term and part-time post (80 %) whilst still working for Trafi (20 %). I continued to consult Rise after this as a freelancer for about a year. It was a great experience to start in a different organization in a very different field (criminal sanctions) and manage to get a comprehensive view on the state of information management in a matter of a few weeks. I was acknowledged for painting a clear view to the Executive Board of the organization's situation, and recommending development measures. I coached a team of information management professionals to get started on the development initiatives and supervised one thesis along the way regarding information management. Show less

Communications Coordinator

• Jun 2013 - Nov 2013

+ Assistant to the Head of Unit + Regional communications contact person for rural services, internal and external communications, event planning and organizing, payments processing. + Assisting in a wide array of administrative tasks. Keywords: Management Assistant, Business Administration, Communications. + Assistant to the Head of Unit + Regional communications contact person for rural services, internal and external communications, event planning and organizing, payments processing. + Assisting in a wide array of administrative tasks. Keywords: Management Assistant, Business Administration, Communications.

Assistant Store Manager

• Sep 2008 - Feb 2013

+ Salesperson, assistant store manager. + Inventory and orders handling, setting and reporting sales goals, assisting in recruitment of new staff. + Customer service, sales, store upkeep. Keywords: Retail, Store Management, Customer Service, Sales. + I worked here for the whole duration of my university studies, made some records in sales and developed a results-oriented and hard-working attitude. This job along with other part-time and fixed term vacancies during my studies (e.g. local tourist guide for Brits and Irish, sales promoter, accounting assistant etc.) gave me a good understanding of what good customer service is and built my confidence for going out of my comfort zone. Show less

Administrative Intern

• Apr 2012 - Jun 2012

+ Trainee, reported to the Police Commissioner (Head of Police Department) + Assisted in a wide array of administrative tasks, such as competitive bidding processes, transcription of interrogation tapes, recruitment, handling of invoices and archiving. + Trainee, reported to the Police Commissioner (Head of Police Department) + Assisted in a wide array of administrative tasks, such as competitive bidding processes, transcription of interrogation tapes, recruitment, handling of invoices and archiving.

Accounting Intern

• Jun 2010 - Sep 2010

+ Assisted in a variety of tasks, such as accounting, archiving and creating balance sheets for the customer companies. + Assisted in a variety of tasks, such as accounting, archiving and creating balance sheets for the customer companies.