Experience

Bupa México

• Mexico
• Insurance
• 100 - 200 Employee

• • Mar 2023 - Present

• • Apr 2020 - Mar 2023

  - Stakeholders Management - Interview the Internal Clients - Leader of multiple projects and business process documentation - Risks analysis and identification - Identification of improvement areas - Internal IT project team management (of the projects I manage)



MONEX GRUPO FINANCIERO

• Mexico
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Aug 2019 - Mar 2020

  - Stakeholders Management - Interview the Internal Clients - Management of different initiatives at the same time - AS IS and TO BE processes documentation - Proposals development - Proposals presentation to Direction level - Testing in development, UAT and productive environments - Prepare working plans considering all team works - Users training - Stakeholders Management - Interview the Internal Clients - Management of different initiatives at the same time - AS IS and TO BE processes documentation - Proposals development - Proposals presentation to Direction level - Testing in development, UAT and productive environments - Prepare working plans considering all team works - Users training



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• • Sep 2018 - Aug 2019

• • Apr 2018 - Aug 2018

  - Implementation of Company initiatives - Elaboration of concept requests document according to detected issues and actual situation - Support in solutions for detected needs - Ensure that requirements comply with current regulations - Ensure that requirements comply with internal policies



Protiviti Mexico

• Mexico
• Business Consulting and Services
• 1 - 100 Employee

• Business Risk & Internal Audit Consultant

  • Jun 2016 - Oct 2017

  Participation in the execution of Internal Audit and Business Risk projects, having as main activities: - Process documentation - Risks identification and analysis - Action plans implementation - SOX-section 404 implementation and testing execution - Process documentation according to ISO 9001:2015 - Anti-Money Laundering documentation and testing execution * Achievements: - Process reengineering with global users (LATAM, USA and Asia) - Account reconciliation and cleaning for the Mexican largest airline - Controls modification according to Mexico’s operation for SOX Audits. Show less