Cash Application Specialist

• Mar 2020 - Present

Cash Processing Associate

• Dec 2015 - Nov 2019

Working in Cash Processing for Independent Order of Foresters. Processing incoming checks for billing and loans. Write letters to clients requesting documentation. Correspond with home office in Toronto via email. Create daily reports in Excel. Investigate payments from clients. Working in Cash Processing for Independent Order of Foresters. Processing incoming checks for billing and loans. Write letters to clients requesting documentation. Correspond with home office in Toronto via email. Create daily reports in Excel. Investigate payments from clients.

Front End Manager

• Aug 2000 - Nov 2015

Staff Supervision and Training Supervise and train 15 cashiers while increasing morale Resolve problems for cashiers and customers to their satisfaction Complete daily cashier audits according to goals set by company Organize instructional procedures using MS Word Customer Care Answer phones and make announcements in a clear and pleasant manner, resulting in commendation from the District Manager Interact with customers to resolve their problems and process refunds to the satisfaction of both customer and management. Received “Make it Personal” award from General Manager. Bookkeeping Process all cash, checks and refunds on a daily basis resulting in reconciliation of office cash for average sales of $35,000. Creating bank deposits and manifests within time allotted for armored car with 100% accuracy Reconcile daily time clock errors using Work Force program, resulting in employee payroll being executed correctly Email corporate staff with daily correspondence using Outlook Show less