Zach Jesberger

Director of Data, Analytics, and Technology at Upstream USA
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Credentials

  • Professional Scrum Product Owner I
    Scrum.org
    Mar, 2021
    - Nov, 2024
  • Analyzing and Visualizing Data with Microsoft Power BI
    Microsoft
    Jan, 2020
    - Nov, 2024
  • Tableau Desktop Certified Professional Certification
    Tableau Software
    Feb, 2019
    - Nov, 2024
  • Alteryx Designer Core
    Alteryx
    Jul, 2019
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Director of Data, Analytics, and Technology
      • Aug 2022 - Present

    • Senior Manager of Data and Technology
      • Aug 2021 - Aug 2022

    • Business Consulting and Services
    • 700 & Above Employee
    • Data Analytics & Visualization Solution Architect
      • Mar 2020 - Jul 2021

      I act as an Architect & Technical Product Owner for Data Management, Analytics, and Visualization engagements for clients in a variety of industries. Additionally, I serve Slalom internally by recommending and reviewing architectures/approaches for projects and mentoring newer team members on technical and business-oriented skills. Responsibilities: - Lead a team of analytics developers to deliver valuable data solutions to stakeholders - Interface with business stakeholders to… Show more I act as an Architect & Technical Product Owner for Data Management, Analytics, and Visualization engagements for clients in a variety of industries. Additionally, I serve Slalom internally by recommending and reviewing architectures/approaches for projects and mentoring newer team members on technical and business-oriented skills. Responsibilities: - Lead a team of analytics developers to deliver valuable data solutions to stakeholders - Interface with business stakeholders to understand needs/requests and translate into value-based epics & user stories for the development team - Align with other technical teams to synchronize value-based delivery in a matrixed organization - Prioritize the team backlog and facilitate internal stand-ups, sizing/grooming, and other ceremonies - Provide architectural support/guidance to development team - Coach team members on technical design and stakeholder interactions

    • Data & Analytics Consultant
      • Aug 2018 - Mar 2020

      Empowered clients to uncover insights and make data-driven decisions through user-focused analytics and data visualization. Project highlights: - Global KPI dashboard for leading beverage manufacturer - Web analytics implementation and dashboards for local leading hospital - CO Governor's dashboard to track progress towards defined goals; data intake and management to support individual depts. - Program/project management (Jira) data management and visualization for… Show more Empowered clients to uncover insights and make data-driven decisions through user-focused analytics and data visualization. Project highlights: - Global KPI dashboard for leading beverage manufacturer - Web analytics implementation and dashboards for local leading hospital - CO Governor's dashboard to track progress towards defined goals; data intake and management to support individual depts. - Program/project management (Jira) data management and visualization for PMO organization in leading Telco company - Automated localized research insights for advertising company Technologies: - Tableau - Power BI - Alteryx - REST APIs - Google Analytics - Google Tag Manager - SQL (MS SQL Server, Teradata, BigQuery) - Python

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Technology Consultant
      • Dec 2017 - Jun 2018

      Fortune 100 Technology Client: Product Analyst - Data Analytics & Visualization • Led data integration and visualization efforts for client's smartphone business. • Partnered with business stakeholders from 10+ teams to gather metric requirements, identify data analysis pain points, and develop understanding of smartphone business. • Designed scalable data model to integrate current metrics with ability to easily add/alter metrics down the road. Built ETL processes to ingest data… Show more Fortune 100 Technology Client: Product Analyst - Data Analytics & Visualization • Led data integration and visualization efforts for client's smartphone business. • Partnered with business stakeholders from 10+ teams to gather metric requirements, identify data analysis pain points, and develop understanding of smartphone business. • Designed scalable data model to integrate current metrics with ability to easily add/alter metrics down the road. Built ETL processes to ingest data from 30+ sources, integrate on common dimensions, aggregate for reporting, and store in data warehouse. • Ingested app data and aggregated using big data methods for reporting use. • Created 8 dashboards with actions, filtering, and drill-down capabilities; validated metrics with stakeholders and source data systems; led daily QA efforts on production reports. • Maintained agile backlog for backlog for dashboards; set team expectations for sprints. • Prioritized tasks for 1 reporting analyst and 2 SQL developers to deliver production dashboards on schedule.

    • Technology Consulting Senior Analyst
      • Dec 2016 - Dec 2017

      Fortune 100 Cable Telecommunications Client (Product Analytics): Analytics & Modeling Lead • Led creation of internal data products for client's 6 legacy customer portals (Web & App) as part of product and reporting integration effort. • Built ETL process to integrate legacy product data, enrich with business data, and transform raw web/app data into aggregated measures. Stored aggregated data in product data warehouse. • Partnered with external teams, including UX and Customer… Show more Fortune 100 Cable Telecommunications Client (Product Analytics): Analytics & Modeling Lead • Led creation of internal data products for client's 6 legacy customer portals (Web & App) as part of product and reporting integration effort. • Built ETL process to integrate legacy product data, enrich with business data, and transform raw web/app data into aggregated measures. Stored aggregated data in product data warehouse. • Partnered with external teams, including UX and Customer Care to provide data-supported recommendations on an ad-hoc basis. • Identified pain points for Product Managers and Directors in viewing product data; defined future state solution and supporting processes. • Developed 6 integrated dashboards with filtering and action capabilities; validated metrics with stakeholders and against Omniture reporting suite. Public Charter School Network (Pro-Bono Client): Tableau Visualization Lead • Led Visualization work stream of analytics effort to track alumni’s matriculation through college & determine contributing factors to success. • Integrated student data from Salesforce & advisor audit data from Google Sheets. Built dashboards for college advisors, managers, & school leadership to monitor college persistence.

    • Business & Technology Delivery Analyst
      • Jul 2015 - Dec 2016

    • International Trade and Development
    • 1 - 100 Employee
    • Mechanical Engineer Intern
      • Jun 2014 - Sep 2014

      VillageTech Solutions is a start-up in Menlo Park that aims to develop technology for rural villagers in the developing world. Throughout the summer of 2014 I developed, tested, and analyzed prototypes for the SafaPani water filtration system, a single-home system meant to filter arsenic out of water using an electrolysis reaction in combination with a sand filter. VillageTech Solutions is a start-up in Menlo Park that aims to develop technology for rural villagers in the developing world. Throughout the summer of 2014 I developed, tested, and analyzed prototypes for the SafaPani water filtration system, a single-home system meant to filter arsenic out of water using an electrolysis reaction in combination with a sand filter.

Education

  • Santa Clara University
    Bachelor of Science (BS), Mechanical Engineering
    2011 - 2015
  • Brophy College Preparatory
    High School Diploma
    2007 - 2011

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