Carlos Andrade

Principal Service Engineer at CloudFit Software
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Contact Information
us****@****om
(386) 825-5501
Location
El Paso, Texas, United States, US

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Nancy Conkey

Very handy with software and hardware of many varieties. Ask if he can work on it or fix it, answer usually is "yes".

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Principal Service Engineer
      • Jan 2021 - Present

      Help federal agencies and government contractor’s design, build, implement, migrate, manage, maintain, and monitor their M365 government cloud tenant. Focus on Azure AD, Identity, Governance, and Exchange migration. Using NIST and CMMC frameworks as guidelines. _not a decision maker for development or hires_ Help federal agencies and government contractor’s design, build, implement, migrate, manage, maintain, and monitor their M365 government cloud tenant. Focus on Azure AD, Identity, Governance, and Exchange migration. Using NIST and CMMC frameworks as guidelines. _not a decision maker for development or hires_

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Regional IT Director/Webminister
      • Jun 2019 - Mar 2023

      Regional IT Director for a major regional presence of an international 501(c)3 educational organization. Manages web, email, DNS, technical support, project management, reporting, and policy development for a group that encompass four states, 22 groups and over 900 members. Supporting hosted Drupal and WordPress sites, Google Workspace for Nonprofits suite of apps, web site migrations and rolling out of new back-end technology for a number of web based tools for the group. I have been volunteering and teaching at the local and regional level with this organization for over 13 years. Show less

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Infrastructure Engineer
      • Oct 2013 - Dec 2020

      Working in the Infrastructure department supporting El Paso Electric's Electrical Management Service (EMS) department and third tier support for El Paso Electric's IT needs. Projects include SCADA network management, NERC/CIP compliance of SCADA network, participated in two WEC audit of EMS department (2014 and 2017), day to day management of VMware systems, Active Directory, HPE Proliant servers, iLO management, HP-UX and Windows 2012/16 servers and Windows 7 workstations. As of May 2018, transitioned to the Azure/Office 365 migration project, migrating mailboxes to the Azure cloud and lead engineer in the migration of over 1700 users to Office 365 products. Projects also include MobileIron Unified Endpoint Management (BYOD and corporate devices) and Azure based Single Sign On (SSO). Other technology used includes LANDesk Management Suite, CA Privilege Access Manager (Xceedium Xsuite), RSA Authentication Manager and RSA hardware/software security tokens. Completed two year, 10 million dollar, upgrade to El Paso Electric's grid management infrastructure; project involved hardware, networking, software and training of staff. Leadership roles includes being a member of the employee social events planning committee and volunteer for community STEM outreach events. Show less

    • Senior Network Engineer
      • Jan 2005 - Oct 2013

      Responsible for desktop, server, and network support for company that providing solutions to small to medium U.S. and Mexican businesses in diverse industries that range from industrial manufacturing and medical imaging to accounting. Managed projects from initial proposal and pre-sales conferencing with client to post project maintenance and teams of up to three other engineers. •Network Integration: Management of Windows (2000/03/08) and Linux (RedHat/Fedora) servers, Cisco VOIP solutions, technical assessment, network security, end user training, as well as primary web developer. •Primary engineer in company for all Active Directory, DNS, Windows SharePoint, Microsoft SQL server, and Group policy tasks. •Research, create and then present to clients, senior management and potential clients information for possible technology solutions •Work with senior management on pre-sales technical support and information gathering, creation of scope of work document, sales proposal and then presentation of proposals to clients and potential clients •Responsible for creation of documentation based from scope of work to include training documents, illustrations of components and assets and ensure all inventor logs are up to date. •The “Macintosh Guy” for the company, assisting in integrating OS X machines to Active Directory domains and other meshing of Apple products to business environments. •Primary in security audit of the County of El Paso, Texas •Active Directory work includes group policies, login scripts, specific security policies dependent on container membership •Primary in integration of new VOIP systems •Primary in migration/installation of VMware ESX and vCenter, and Citrix or Xen solutions Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Office Automation Coordinator
      • Sep 2003 - Jan 2005

      Title company consisting of five offices and 56 employees with over 1 million in annual revenue. •Network Administration: Chief responsibilities included day-to-day maintenance of company’s Open VMS server and Windows servers, supporting end user desktop machines, phone systems, backups, and propriety company software. Key accomplishments included redesign of Intranet server. •Networking Migration: Participated in migration from Windows NT4 server to Windows 2000 servers, setting up/maintaining Windows 2000 terminal/Citrix servers, deploying WYSE thin client units, redesigning company’s Intranet server, migrating Avaya phone system to networked-based 3Com. •Day to day administration of Active Directory and Citrix server farm •Leadership roles included participation on committee tasked with leading deployment of new company website (2003-2005) and training employees on new software and technology Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Deployment Specialist
      • Jul 2003 - Aug 2003

      Contract technical support position, primary role was integrating new computer hardware for the El Paso Independent School District. Contract technical support position, primary role was integrating new computer hardware for the El Paso Independent School District.

    • United States
    • Information Technology & Services
    • Web Services Manager
      • Aug 2002 - Jun 2003

      •Chief responsibilities included management of seven person web development and programming team, hands-on project work and daily contact with current and potential clients.•Business development and operations responsibilities included proposal and contract writing, customer relations, and sales user training as well as computer and network support. •Technical responsibilities included deployment of company’s public website.I worked with and supported Macintosh (OS 9 and X), Windows 2000, Linux and Widows NT 4. Show less

    • Web Developer
      • Jan 2002 - Jul 2002

      Primary duties included maintenance and creation of websites, digitization of content based on customer needs and specification, along with technical and computer support.

    • United States
    • Software Development
    • 1 - 100 Employee
    • IS Manager
      • Oct 2000 - Dec 2001

      Multi-million photocopier dealer with offices in three Texas cities. •Responsibilities included maintaining the network server (Citrix Metaframe on a Windows NT Terminal server), client machines, creating FreeBSD firewall, configuring phone and voicemail system, installing company’s products into customer’s network, and management of company-wide software conversion. •Training responsibilities included educating/supporting employees on software and computer hardware, as well as customer’s technical personnel on company’s products. Show less

Education

  • The University of Texas at El Paso
    BS, Computer Science
    1994 - 2000
  • The Science Academy of Austin
    1990 - 1994

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