Daniel Mennega

Senior Writer at Launch
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, US

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5.0

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Nicole Chavez

Working with Daniel has been an absolute pleasure. He has this uncanny ability to identify gaps within the team and the sprint requirements, and fill them in. He goes where he's needed and is willing to pitch in in whatever capacity is needed. His contributions are always well thought out and they push the work forward. I'd jump at the chance to work with him again.

Mary Lan

Writing is only one facet of information design, and Daniel displays an innate talent for this broad discipline. He was reliable, collaborative, and very easy to work with because he is a self-starter with an excellent work ethic. I remember being in a bind once because another seasoned IA had dropped the ball on something, but Daniel jumped in to help, and completed the work with flying colors, exceeding all expectations. To be clear, it was not a simple task, and I know many seasoned UXers who would have not been able to do it. This showed me a few things: (1) Daniel is a team player willing to help out for the good of the team, not just looking out for himself; (2) Daniel is damn smart. He did this work without much coaching and that was really impressive; (3) Daniel likes to be challenged, and to learn, which is a trait that I personally admire, and in my experience makes for the best team members, because they’re adders, not subtractors. I loved working with Daniel and it would be my pleasure to work with him again in the future.

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Experience

    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Senior Writer
      • Jan 2022 - Present

  • Daniel Mennega
    • Austin, Texas
    • Writer Specialist (Freelance)
      • Jan 2016 - Mar 2022

      ● Design online experiences for shopping, finance, and technology by generating accurate microcopy and precise, on-topic messages with descriptive words that are helpful and easy for the user to understand. ● Selected projects include: - UX Writer Specialist, software, for HotSchedules (Oct 2017 - April 2018) - Writer, technology, for Somnio Solutions - Writer, human feature reporting, for Edible Austin Magazine - Writer/Designer, website redesign, AlliedBarton… Show more ● Design online experiences for shopping, finance, and technology by generating accurate microcopy and precise, on-topic messages with descriptive words that are helpful and easy for the user to understand. ● Selected projects include: - UX Writer Specialist, software, for HotSchedules (Oct 2017 - April 2018) - Writer, technology, for Somnio Solutions - Writer, human feature reporting, for Edible Austin Magazine - Writer/Designer, website redesign, AlliedBarton Security Services ● Satisfied clients include CDW, Delta Air Elite, eBay, FlightSafety International, Memorial Hermann Hospital, Logitech, Luminex, and M.D. Anderson Cancer Center, among others. Show less ● Design online experiences for shopping, finance, and technology by generating accurate microcopy and precise, on-topic messages with descriptive words that are helpful and easy for the user to understand. ● Selected projects include: - UX Writer Specialist, software, for HotSchedules (Oct 2017 - April 2018) - Writer, technology, for Somnio Solutions - Writer, human feature reporting, for Edible Austin Magazine - Writer/Designer, website redesign, AlliedBarton… Show more ● Design online experiences for shopping, finance, and technology by generating accurate microcopy and precise, on-topic messages with descriptive words that are helpful and easy for the user to understand. ● Selected projects include: - UX Writer Specialist, software, for HotSchedules (Oct 2017 - April 2018) - Writer, technology, for Somnio Solutions - Writer, human feature reporting, for Edible Austin Magazine - Writer/Designer, website redesign, AlliedBarton Security Services ● Satisfied clients include CDW, Delta Air Elite, eBay, FlightSafety International, Memorial Hermann Hospital, Logitech, Luminex, and M.D. Anderson Cancer Center, among others. Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Writer
      • Aug 2021 - Dec 2021

      Write all onboarding, user experience (UX) and product engagement copy for new, disruptive consumer banking product targeting socially active digital natives. Contract role. Write all onboarding, user experience (UX) and product engagement copy for new, disruptive consumer banking product targeting socially active digital natives. Contract role.

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Principal Experience Writer
      • Jul 2018 - Aug 2021

      ● Collaborate with designers and engineers to create communications technology for chat, file exchange, and live video meetings, utilizing best practice knowledge and content metrics to advise clients, influence final content direction, and ensure business objectives are met. ● Orchestrated all written content for the user interface utilized in the creation and release of Symphony 2.0, ensuring quality, consistency, and clarity across the newly versioned application, meeting executive… Show more ● Collaborate with designers and engineers to create communications technology for chat, file exchange, and live video meetings, utilizing best practice knowledge and content metrics to advise clients, influence final content direction, and ensure business objectives are met. ● Orchestrated all written content for the user interface utilized in the creation and release of Symphony 2.0, ensuring quality, consistency, and clarity across the newly versioned application, meeting executive management expectations and all timelines. ● Co-author style, brand guides, and glossaries to ensure company interface communications align with corporate branding and vision, represented by a robust, more unified product. ● Concept and script a communications bot, providing marketing and corporate communications teams with an improved, ultra-efficient way to speak directly to customers and replacing outdated, slower email processes. ● Write social media ads that generate record numbers of registrants for Innovate, Symphony’s international technology conference. Show less ● Collaborate with designers and engineers to create communications technology for chat, file exchange, and live video meetings, utilizing best practice knowledge and content metrics to advise clients, influence final content direction, and ensure business objectives are met. ● Orchestrated all written content for the user interface utilized in the creation and release of Symphony 2.0, ensuring quality, consistency, and clarity across the newly versioned application, meeting executive… Show more ● Collaborate with designers and engineers to create communications technology for chat, file exchange, and live video meetings, utilizing best practice knowledge and content metrics to advise clients, influence final content direction, and ensure business objectives are met. ● Orchestrated all written content for the user interface utilized in the creation and release of Symphony 2.0, ensuring quality, consistency, and clarity across the newly versioned application, meeting executive management expectations and all timelines. ● Co-author style, brand guides, and glossaries to ensure company interface communications align with corporate branding and vision, represented by a robust, more unified product. ● Concept and script a communications bot, providing marketing and corporate communications teams with an improved, ultra-efficient way to speak directly to customers and replacing outdated, slower email processes. ● Write social media ads that generate record numbers of registrants for Innovate, Symphony’s international technology conference. Show less

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Senior UX Writer/Content Designer
      • Jan 2012 - Oct 2015

      ● Senior experience writer and content strategist for an international commerce platform; wrote content style guides. ● Initiated and edited product UI content, wrote and analyzed usability studies, navigation structure, and taxonomies for Magento Connect, the world’s largest commercial extensions marketplace. ● Authored all website interface and product copy for 180 apparel items for the principal online demo store. ● Senior experience writer and content strategist for an international commerce platform; wrote content style guides. ● Initiated and edited product UI content, wrote and analyzed usability studies, navigation structure, and taxonomies for Magento Connect, the world’s largest commercial extensions marketplace. ● Authored all website interface and product copy for 180 apparel items for the principal online demo store.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Writer
      • 2009 - Jan 2012

      ● Addressed highly sensitive customer issues using brand-friendly correspondence as the senior consumer email and content writer. ● Developed meaningful, easy-to-read materials and resources for support professionals and PayPal users in collaboration with SMEs. ● Led online virtual helpbot system (Virtuoz) based on NPS metrics data analysis and written customer feedback. ● Addressed highly sensitive customer issues using brand-friendly correspondence as the senior consumer email and content writer. ● Developed meaningful, easy-to-read materials and resources for support professionals and PayPal users in collaboration with SMEs. ● Led online virtual helpbot system (Virtuoz) based on NPS metrics data analysis and written customer feedback.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Copywriter
      • Jun 2007 - Feb 2009

      ● Developed interactive and print advertising for Dell and ConocoPhillips, in addition to campaigns and programs for small business retail and online sales. ● Lead writer for print collateral, monthly catalogs, brochures, emails, banners, interactive websites, microsites, and radio. ● Developed interactive and print advertising for Dell and ConocoPhillips, in addition to campaigns and programs for small business retail and online sales. ● Lead writer for print collateral, monthly catalogs, brochures, emails, banners, interactive websites, microsites, and radio.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Senior Copywriter
      • Oct 2006 - May 2007

    • United States
    • Design
    • 1 - 100 Employee
    • Copywriter
      • 2004 - 2006

      ● Produced a wide range of materials for healthcare, medical technology, retail and nonprofit, including large scale campaigns promoting and publicizing newly built hospitals, including Hermann Memorial Hospital and the University of Texas M.D. Anderson Cancer Center. ● Provided all text content strategy for an innovative hospital wayfinding system (Access) that included touchscreen and printed resources. ● Produced a wide range of materials for healthcare, medical technology, retail and nonprofit, including large scale campaigns promoting and publicizing newly built hospitals, including Hermann Memorial Hospital and the University of Texas M.D. Anderson Cancer Center. ● Provided all text content strategy for an innovative hospital wayfinding system (Access) that included touchscreen and printed resources.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Writer
      • 2001 - 2003

    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Technical Writer
      • 1997 - 1999

Education

  • Baylor University
    MA, English

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