Shiwani Gurung

Retail and Hospitality Assistant at Host Staffing
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • Nepali Native or bilingual proficiency
  • Hindi Native or bilingual proficiency

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Credentials

  • Introducing British Sign Language
    The CPD Certification Service
    Oct, 2020
    - Oct, 2024
  • First Step Korean
    Coursera
    May, 2020
    - Oct, 2024

Experience

  • Host Staffing
    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • Retail and Hospitality Assistant
      • Mar 2019 - Present

      Delivered customer service as per international standards established by the client that involved liaising with customers promptly in an organised manner. Also ensured a smooth and consistent guest experience by using effective communication in time-constrained tasks. Delivered customer service as per international standards established by the client that involved liaising with customers promptly in an organised manner. Also ensured a smooth and consistent guest experience by using effective communication in time-constrained tasks.

  • MillWood Accounting
    • London, United Kingdom
    • Accounts Assistant
      • Jul 2019 - Nov 2019

      Preparing financial documents such as invoices, bills, and accounts payable and receivable. Managed a complete portfolio of accounting activities such as reconciliation, ledger maintenance, expense payments. Preparing financial documents such as invoices, bills, and accounts payable and receivable. Managed a complete portfolio of accounting activities such as reconciliation, ledger maintenance, expense payments.

  • Citi Corporative
    • Romania
    • Advertising Services
    • 1 - 100 Employee
    • Independent Sales Advisor
      • Oct 2018 - Jan 2019

      Responsible for building rapport relationship with the client, informing the customer about the existing and new product or service and increasing business sales. Responsible for building rapport relationship with the client, informing the customer about the existing and new product or service and increasing business sales.

  • Veolia
    • Southwark
    • Intern
      • Aug 2016 - Aug 2016

      Duties include updating accurate records in the system, handling confidential data. Used the new software ECHO to update accurate records about different types of recycling and reuse bins which are needed in the Southwark council which helped the company to know whether they are meeting their aims of sustainability or not. Duties include updating accurate records in the system, handling confidential data. Used the new software ECHO to update accurate records about different types of recycling and reuse bins which are needed in the Southwark council which helped the company to know whether they are meeting their aims of sustainability or not.

Education

  • Royal Holloway, University of London
    Bachelor’s Degree, Economics
    2015 - 2018

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