Mark Ellis
National Memorial Arboretum Lead at National Memorial Arboretum- Claim this Profile
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Bio
David Bourque
I have had the pleasure of working with Mark on a number of major partnership projects. From a charity trek across the National Forest to the National Memorial Arboretum, hosting a Covid memorial service at Westminster Abbey and many discussions at the Timber Festival over a local beer or two, to name but a few. Mark is a natural born leader, working with confidence whatever the setting. I greatly admire his relaxed and professional approach and ability to present with tremendous energy and insight to such a variety of audiences including government ministers, members of the royal family, major donors and groups of volunteers. His partnership working is second to none, steering major projects to keep them on track and partners on board, making difficult decisions in an effortless and well-reasoned way. I do hope our paths cross again as Mark always brings good humour and a positive light to any project he is involved with.
Carole Bent
A combination of genuine leadership skills , clear commercial acumen and authentic belief in the organisation that he represents makes Mark an excellent person to work with. His ability to communicate, connect and create enduring relationships with people from all walks of life makes Mark ideally placed to represent the much respected and loved National Memorial Arboretum with the sensitivity needed. It was a pleasure to work with Mark and his colleagues on a significant exhibition and I can’t recommend him or the NMA highly enough.
David Bourque
I have had the pleasure of working with Mark on a number of major partnership projects. From a charity trek across the National Forest to the National Memorial Arboretum, hosting a Covid memorial service at Westminster Abbey and many discussions at the Timber Festival over a local beer or two, to name but a few. Mark is a natural born leader, working with confidence whatever the setting. I greatly admire his relaxed and professional approach and ability to present with tremendous energy and insight to such a variety of audiences including government ministers, members of the royal family, major donors and groups of volunteers. His partnership working is second to none, steering major projects to keep them on track and partners on board, making difficult decisions in an effortless and well-reasoned way. I do hope our paths cross again as Mark always brings good humour and a positive light to any project he is involved with.
Carole Bent
A combination of genuine leadership skills , clear commercial acumen and authentic belief in the organisation that he represents makes Mark an excellent person to work with. His ability to communicate, connect and create enduring relationships with people from all walks of life makes Mark ideally placed to represent the much respected and loved National Memorial Arboretum with the sensitivity needed. It was a pleasure to work with Mark and his colleagues on a significant exhibition and I can’t recommend him or the NMA highly enough.
David Bourque
I have had the pleasure of working with Mark on a number of major partnership projects. From a charity trek across the National Forest to the National Memorial Arboretum, hosting a Covid memorial service at Westminster Abbey and many discussions at the Timber Festival over a local beer or two, to name but a few. Mark is a natural born leader, working with confidence whatever the setting. I greatly admire his relaxed and professional approach and ability to present with tremendous energy and insight to such a variety of audiences including government ministers, members of the royal family, major donors and groups of volunteers. His partnership working is second to none, steering major projects to keep them on track and partners on board, making difficult decisions in an effortless and well-reasoned way. I do hope our paths cross again as Mark always brings good humour and a positive light to any project he is involved with.
Carole Bent
A combination of genuine leadership skills , clear commercial acumen and authentic belief in the organisation that he represents makes Mark an excellent person to work with. His ability to communicate, connect and create enduring relationships with people from all walks of life makes Mark ideally placed to represent the much respected and loved National Memorial Arboretum with the sensitivity needed. It was a pleasure to work with Mark and his colleagues on a significant exhibition and I can’t recommend him or the NMA highly enough.
David Bourque
I have had the pleasure of working with Mark on a number of major partnership projects. From a charity trek across the National Forest to the National Memorial Arboretum, hosting a Covid memorial service at Westminster Abbey and many discussions at the Timber Festival over a local beer or two, to name but a few. Mark is a natural born leader, working with confidence whatever the setting. I greatly admire his relaxed and professional approach and ability to present with tremendous energy and insight to such a variety of audiences including government ministers, members of the royal family, major donors and groups of volunteers. His partnership working is second to none, steering major projects to keep them on track and partners on board, making difficult decisions in an effortless and well-reasoned way. I do hope our paths cross again as Mark always brings good humour and a positive light to any project he is involved with.
Carole Bent
A combination of genuine leadership skills , clear commercial acumen and authentic belief in the organisation that he represents makes Mark an excellent person to work with. His ability to communicate, connect and create enduring relationships with people from all walks of life makes Mark ideally placed to represent the much respected and loved National Memorial Arboretum with the sensitivity needed. It was a pleasure to work with Mark and his colleagues on a significant exhibition and I can’t recommend him or the NMA highly enough.
Credentials
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Carbon Literacy
The Carbon Literacy ProjectFeb, 2023- Nov, 2024 -
Personal Licence Holder
BIIAB QUALIFICATIONS LIMITEDJul, 2017- Nov, 2024
Experience
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National Memorial Arboretum
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United Kingdom
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Non-profit Organization Management
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1 - 100 Employee
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National Memorial Arboretum Lead
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Aug 2022 - Present
Responsible for the day to day operations and implementing strategic outcomes at the National Memorial Arboretum
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Interim Lead, National Memorial Arboretum
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Sep 2021 - Aug 2022
Responsible for day-to-day operations and the implementation of our strategic goals as we strive to become the nation’s year-round place to remember, an inspirational world-class setting freely open to all.
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Interim Managing Director (June to Aug 2019) & Head of Visitor Experience
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Apr 2019 - Sep 2021
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Head Of Commercial Operations
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Sep 2015 - Apr 2019
Responsible for the development and delivery of the Arboretum's commercial operation, specifically catering, retail and events.
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English Heritage
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Area Manager East
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Mar 2012 - Sep 2015
Responsible for the customer service, commercial activity and operational management for 16 heritage sites spanning 5,000 years of England's History. This role required the effective leadership and development of a committed and enthusiastic team of Site Managers, an innovative and flexible approach to problem solving and the ability to engage with internal and external stakeholders. Responsible for the customer service, commercial activity and operational management for 16 heritage sites spanning 5,000 years of England's History. This role required the effective leadership and development of a committed and enthusiastic team of Site Managers, an innovative and flexible approach to problem solving and the ability to engage with internal and external stakeholders.
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PDSA
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Product & Standards Manager
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Dec 2009 - Mar 2012
A key Retail Operations role in the charity’s chain of 180 Stores with an annual turnover of £20m. This role included direct responsibility for the Retail Support Team, the development and implementation of retail policy and procedures, leadership of the New Goods Buying Team and the trialling and development of new income streams. A key Retail Operations role in the charity’s chain of 180 Stores with an annual turnover of £20m. This role included direct responsibility for the Retail Support Team, the development and implementation of retail policy and procedures, leadership of the New Goods Buying Team and the trialling and development of new income streams.
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Twycross Zoo
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Customer Experience Manager
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Aug 2006 - Sep 2009
With over 500,000 Visitors a year and Retail Turnover of £1.25m this role within the Senior Management Team carried full responsibility for all Retail Operations, Retail Buying, Customer Services and Visitor Management in a rapidly changing organisation With over 500,000 Visitors a year and Retail Turnover of £1.25m this role within the Senior Management Team carried full responsibility for all Retail Operations, Retail Buying, Customer Services and Visitor Management in a rapidly changing organisation
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District Manager
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Oct 2003 - Jul 2006
This role, within the fastest growing section of a global corporation with annual sales in excess of $2.5bn, carried accountability for KPI's within a Sales District of 13 stores covering the Birmingham and M6 corridor area. This role, within the fastest growing section of a global corporation with annual sales in excess of $2.5bn, carried accountability for KPI's within a Sales District of 13 stores covering the Birmingham and M6 corridor area.
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Rohan Designs Ltd.
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United Kingdom
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Retail
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1 - 100 Employee
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Area Sales Manager
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Nov 1995 - Jan 2003
Reporting into the Retail Director this role carried accountability for all aspects of budget control and retail operations within 11 company owned stores and 1 franchise in a sales area that covered the Midlands, North of England and Scotland. Reporting into the Retail Director this role carried accountability for all aspects of budget control and retail operations within 11 company owned stores and 1 franchise in a sales area that covered the Midlands, North of England and Scotland.
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Education
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1982 - 1986
Riland Bedford
Maths and Science
Community
