Pauline Moneron

Sales Operations Manager at Huge Connect (Pty) Limited
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Native or bilingual proficiency

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Eugenie McCloskey

I was initially impressed with Pauline's enthusiasm, communication skills and professional demeanor when I started working with her two years ago at Virgin Mobile. During the two years Pauline and I worked together, she consistently delivered with precision. Pauline is well liked by all, reliable, dedicated and upbeat. She multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed her outputs and often took on tasks outside of what was required. She is organized and diligent, hardworking,and a top-performing project & processes co-ordinator. She has my highest recommendation, and will be an asset for any company. Sincerely, Eugenie

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Experience

    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Sales Operations Manager
      • Jan 2022 - Present

      Provide input into the development, measurement and monitoring of sales strategies, policies and procedures and implement once agreed; Measure and monitor the implementation of operating plans in line with sales strategies, policies, procedures, operating plans and budgets; Ensure alignment between sales and the company strategy; Manage and oversee the development of sales campaigns to achieve new account growth across sales; Assist with analyzing existing sales processes and operating models to identify improvement opportunities and facilitate integration with existing and new business partners; Assist with the implementation, measurement, monitoring and communication of effective rewards and recognition programs, sales campaigns, sales strat sessions, site / trade visits and the provision of support to build a positive sales culture; Take ownership for the end-to-end sales processes between the different internal departments; Represent sales and give input regarding systems, processes and the operating plan during the entire transformation program; Resolving operational matters where such issues affect multiple customers / partners i.e., cancellations due to service, excess data, data aggregation, migrations, etc. Involvement in special projects i.e., CRM clean-ups & customer solution projects. Management of staff members; Perform other duties as assigned by the Sales Executive. Show less

    • South Africa
    • Telecommunications
    • 100 - 200 Employee
    • Sales Operations Manager
      • Aug 2015 - Jan 2022

      Manage Sales operations team to ensure the day-to-day administrative and sales support tasks are completedCreate, Maintain and Audit both internal and external processes in line with business needsCreate, maintain and audit operational manuals for partners and retail storesOn-boarding of new partnersAssist Supply Chain with management of logistics partner, ranging and stock managementTrack and distribute sales performance for internal sales staff and trade partnersEnsure that all processes and procedures function in line with the sales strategy and overall business strategySpecial projects like new activations platform, new sales force tool and strategy implementationManage and maintain relationships within the various business units to ensure alignment with overall business strategy. Show less

    • Project & Processes Coordinater
      • Sep 2012 - Jul 2015

      Manage all sales projects from concept to completion alongside Project OfficeResponsible for multiple projects at a timeAssist with day-to-day operations for stores and partnersInvolved in special projects such as new CRM and new strategy implementationLaunched new outbound call centersOpening, Closing and refurbishing of storesStore stock management

    • Sales Team Assistant
      • Feb 2010 - Sep 2012

      Manage the department BudgetRaise Purchase ordersCo-ordinate internal and external meetingsManage store leases and bank guaranteesTrack and distribute sales reportingInvolved in projects like closing franchises and bringing stores in-houseMember of the events committee

    • Office Manager / Bookkeeper
      • May 2004 - Jan 2010

      Manage office based staff Purchasing from local and international suppliers Company Payroll Daily bookkeeping, debtors and creditors Facilitate stock takes and financial year end Manage office based staff Purchasing from local and international suppliers Company Payroll Daily bookkeeping, debtors and creditors Facilitate stock takes and financial year end

Education

  • Hoerskool Vorentoe
    1993 - 1997

Community

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