Event Coordinator

• Nov 2022 - Present

Office Administrative Assistant

• Mar 2022 - Nov 2022

Respond to inquiries from clients and vendors via telephone and e-mail regarding their new homes / services being provided. Follow up with clients to confirm receipt of notices / memos regarding their homes. Receive invoices, log in company excel tracking sheet, match with back up on a daily basis and route to accounting for processing. Filing away processed invoices in their correct color coded project files. Receive deposit cheques from homebuyers and route to Sales and Marketing department for processing. Review sales packages and enter all information pertaining to the Agreement of Purchase and Sale into Newstar Sales Program. Arrange for courier pick-up services and receive deliveries. Maintain inventory/ordering of all office supplies for Head Office / Décor Studio as well as off site construction offices. Assist in organizing company social events such as annual summer barbeque / holiday party. Maintain boardroom calendar for meetings. Show less

Customer Service Representative - Admin

• Mar 2021 - Nov 2021

Administrative Leader

• Jan 2014 - Sep 2020

Delivered expert administrative support by efficiently handling wide range of routine and special requirements. Planned and executed large-scale events such as tradeshows, conferences, and meetings. Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information. Controlled and coordinated supervisor calendar and appointments and streamlined scheduling procedures. Organized and controlled meetings by taking detailed minutes to ensure topics were kept on track and agenda was adhered to. Organized and controlled weekly and monthly meetings for executives as well as coordinated availability of conference rooms for participants. Kept physical files and digitized records organized for easy updating and retrieval by authorized team members. Interacted with customers professionally by phone, email or in-person to provide top-notch customer service and direct inquiries accordingly. Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions. Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination. Co-Chair of Health and Safety Committee. President and Culture Coordinator of Social Committee. Subway Store Transfers: Out right transfers, Additions and Deletions. Collect all necessary paperwork, schedule meetings with buyer, seller and lawyers. Book buyers for training at HQ, close deal via DocuSign and Sonexis Conference Call. Registration: Send out training invites to all franchisees and register them for classes such as Food Handlers, POS training, roundtables, etc. Customer Complaints: Attend to customer complaints in a timely manner. Contact the stores individual business consultant and franchisee to come up with solutions that will benefit both customer and company. Follow up with customer. Show less

Market Research - Conducted Interviews for Cineplex Theatres

• Dec 2011 - Jan 2014

Conducted interviews at multiple Cineplex movie theatres in the GTA to collect data research regarding various advertisements seen prior to the feature presentation. Collected feedback from Cineplex patrons regarding the “Timeplay” mobile application. Collected all results from members on my team, analyzed and submitted results Conducted interviews at multiple Cineplex movie theatres in the GTA to collect data research regarding various advertisements seen prior to the feature presentation. Collected feedback from Cineplex patrons regarding the “Timeplay” mobile application. Collected all results from members on my team, analyzed and submitted results

Health and Safety Administrative Assistant/Sales and Marketing Assistant

• Sep 2010 - May 2013

Prepared and delivered safety examinations to each department Entered data for all documentation into Excel spreadsheets Researched competitor companies and acquired competitor pricing packages. Assembled product books for sales team to send out to existing and potential customers. Assisted in planning corporate business meetings out of province and country which included booking flights and accommodations for president and sales team. Organized and executed in-house plant tours for business partners to familiarize them with product and operations. Organized and executed abroad national staff meetings for upwards of 45 people. Show less

Stairway to Heaven Gala

• Mar 2013 - Mar 2013

Assisted in set up and tear down Sold tickets for contest Operated a section of the silent auction Assisted in live auction Assisted in set up and tear down Sold tickets for contest Operated a section of the silent auction Assisted in live auction

Scotiabank Awards Event Volunteer

• 2012 - 2012

Assisted in set up and tear down of decor and other various event accessories. Assisted with catering Greeted guests and instructed guests of the events schedule and activities Guest Registration Assisted in set up and tear down of decor and other various event accessories. Assisted with catering Greeted guests and instructed guests of the events schedule and activities Guest Registration

Event Volunteer

• 2011 - 2012

Collected guest tickets and directed them to appropriate venue. Ensured flow was maintained and guests were in correct lineups. Directed guests to their desired destination Counted guests with clicker as they walked into the theatre. Collected guest tickets and directed them to appropriate venue. Ensured flow was maintained and guests were in correct lineups. Directed guests to their desired destination Counted guests with clicker as they walked into the theatre.

Process Manager - Summer Student

• Jun 2011 - Sep 2011

Identify key groups/teams/individuals Identify all activities within the process(es) Map the process Provide documentation for each activity element Provide measures (of success) for each activity element – timelines Provide control elements to ensure success Provide reporting mechanisms to i. Improve process (time, cost, quality) ii. Meet customer requirements iii. Ensure success/profitability Other activities include: Event Planning Administration Time Reporting Updating Reports Archiving/Filing Show less

Administrative Assistant

• Jan 2005 - Aug 2010

Answered phone calls in a timely and professional manner in order to provide excellent customer service in a busy healthcare environment. Created new patient files using EMR system and filed them appropriately to ensure patient data is always up to date. Greeted patients and completed their appointment check ins as quickly and efficiently as possible. Sanitized and reset examination rooms after each patient to maintain cleanliness. Responsible for sorting mail and faxing confidential patient documentation. Show less

Digital Marketing Intern

• Jan 2007 - Jun 2007

Communicated with viewers via social media outlets such as Facebook, Twitter and Myspace Answered viewer emails and collected feedback Designed and operated fan pages for MTV personalities Brainstormed ideas for live show Promoted MTV website via social media outlets Researched trends in pop culture and put together presentations for weekly meetings Wrote multiple blog entries for www.mtv.ca Communicated with viewers via social media outlets such as Facebook, Twitter and Myspace Answered viewer emails and collected feedback Designed and operated fan pages for MTV personalities Brainstormed ideas for live show Promoted MTV website via social media outlets Researched trends in pop culture and put together presentations for weekly meetings Wrote multiple blog entries for www.mtv.ca