Experience

San Francisco Public Defender's Office

• United States
• Law Practice
• 100 - 200 Employee

• Senior Legal Process Clerk

  • Oct 2017 - Present



Express Network

• San Francisco, CA

• Operations Manager

  • Aug 2016 - Sep 2017

  -Opened and set-up Express Legal Network's first San Francisco regional office -Hired, trained and on-boarded 3 office staff, 4 messengers, and 5 independent contractors -Managed office expenditures and saved $3.5k by organizing office inventory, managing office set up, furniture and cleaning -Increased monthly sales from $2k a month to averaging $45k- $48k, by creating and maintaining a dependable reputation -Delivered outstanding customer service to 13 clients, and was the go-to person for all conflicts and challenging situations in the San Francisco Bay Area -Printed and prepared a monthly average of 200 packets of legal documents for court filing



Nationwide Legal, LLC

• San Francisco Bay Area

• Assistant Manager

  • Aug 2007 - Aug 2016

  -Managed schedules, organized office functions and oversaw daily operations for a 25 employee office -Directed, prepared and dispatched a daily average of 200 court filings, document retrieval, service of process, e-filing chamber and courtesy copies, and messenger deliveries -Coordinated and facilitated over 200 out-of-county and state assignments with local associates monthly -Maintained 20 job entries in electronic database daily -Opened and set-up two regional offices for 2-3 employees in Oakland and San Jose -Planned company holiday events for the San Francisco team



Worldwide Legal Services

• San Francisco Bay Area

• Process Clerk/Legal Messenger

  • Jan 2005 - Aug 2007

  -Served subpoenas, summons, and eviction notices -Coordinated 120 deliveries of confidential documents to/from two distinguished Bay Area law firms on a monthly basis -Filed 60 State and Federal documents on a monthly basis -Maintained a 95% success rate for all service of process -Served subpoenas, summons, and eviction notices -Coordinated 120 deliveries of confidential documents to/from two distinguished Bay Area law firms on a monthly basis -Filed 60 State and Federal documents on a monthly basis -Maintained a 95% success rate for all service of process