IT Manager

• May 2021 - Present

System Administrator

• Dec 2018 - May 2021

System Administrator

• Apr 2018 - Dec 2018

IT Administrator

• Oct 2016 - Apr 2018

Key Accomplishments Replaced existing EOL switching, wireless and firewall instructure with HPE Office Connect Switches & Meraki MX & MR series appliances. Streamlining network hardware allowed for seamless site to site vpn connectivity for the Northern & Southern Home Offices while increasing wireless bandwidth, connectivity & network security. Mobile Device and user endpoint inventory & management was handled by Meraki Mobile Device Management and Microsoft WSUS. Allowing for faster onboarding of equipment for new hires and consistency between hardware. Installed Cisco Umbrella to assist with Content Filtering and provide proactive monitoring at the DNS level throughout the company and on off premise devices. Created multiple policies per department enabling granular control over what can and can’t be accessed while on company equipment Adoption of the Google Docs platform throughout the company increasing user access & ability to collaborate on projects, sharing information with users inside & outside the company. This was done using Google sourced programs such as their cloud interface and File Drive stream. This provided a way for legacy users to be a part of the Google Infrastructure without interruption due to re-learning new software. Created a secondary VMWare virtualized server to house an additional Domain Controller for Redundancy and allow the use of Veeam Backup and Replication. Backups were housed onsite & offsite in a cloud storage repository. Monthly Backup checks to restore data from both locations to ensure recoverability of data in case of a failure. Increasing company awareness about security using tools such as Lastpass, Monthly email and Verbal security tips assisted in minimal endpoint device infection of Malware & Viruses. Show less

System Administrator

• Jun 2012 - Oct 2016

Duties: Windows 2008/2012 Server Administration - DHCP,DNS, AD, File server VMware Administration - Server Migrations, Resource Allocation, VM performance monitoring, VM Creation/Deletion, VM Storage & networking Storage Administration - Nimble SAN setup, LUN creation, storage monitoring Citrix Administration - Citrix troubleshooting, server & app installation Duties: Windows 2008/2012 Server Administration - DHCP,DNS, AD, File server VMware Administration - Server Migrations, Resource Allocation, VM performance monitoring, VM Creation/Deletion, VM Storage & networking Storage Administration - Nimble SAN setup, LUN creation, storage monitoring Citrix Administration - Citrix troubleshooting, server & app installation

Support Engineer

• Jan 2011 - Jun 2012

Duties: -Desktop Support for over 30 companies -Hosted Microsoft Exchange support (Rackspace) Duties: -Desktop Support for over 30 companies -Hosted Microsoft Exchange support (Rackspace)

Support Techncian

• Jun 2001 - Dec 2010

Duties: -Portal\iVos Claims Management System -Crystal Reports -Desktop Support Duties: -Portal\iVos Claims Management System -Crystal Reports -Desktop Support