John Thrush
IT Specialist at Woods Rogers Vandeventer Black- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Debbie Johnson
John's enthusiasm for all things IT never ceases to amaze me. He has worked with our company on everything from PC imaging and deployment (editing bios settings, pushing image jobs via Symantec's Altiris, installing individual software, copying user profile settings) to creating InfoPath forms for our firm's intranet on SharePoint to installing and updating our client facing FTP server. He interfaces with several end users throughout his many projects with us and John's patience and calming presence often leaves them feeling comfortable and empowered. When working with other IT vendors or our internal IT staff, he presents a very comfortable, friendly and professional attitude of willingness to do whatever it takes to fulfill our need with a sense of personal insistence on perfection that is much appreciated. He is our first choice when we need an outsourced helping hand with a project in his skillset. I would highly recommend John to any company looking for someone with not only technical skills but a true sense of customer service.
John Lusher
I had the pleasure to work with John for several years while we both were employed at Professional Network Services (PNS). John adeptly handled several responsibilities as our Help Desk Technician. Most importantly, John was typically the first line of response when a customer called in with a technical issue with their network or telephone system. John's ability to put the customer's mind at ease while documenting the issue made him invaluable when it came to quickly resolving the customers concerns. I highly recommend John based both on his technical abilities & knowledge combined with his customer service skills.
Debbie Johnson
John's enthusiasm for all things IT never ceases to amaze me. He has worked with our company on everything from PC imaging and deployment (editing bios settings, pushing image jobs via Symantec's Altiris, installing individual software, copying user profile settings) to creating InfoPath forms for our firm's intranet on SharePoint to installing and updating our client facing FTP server. He interfaces with several end users throughout his many projects with us and John's patience and calming presence often leaves them feeling comfortable and empowered. When working with other IT vendors or our internal IT staff, he presents a very comfortable, friendly and professional attitude of willingness to do whatever it takes to fulfill our need with a sense of personal insistence on perfection that is much appreciated. He is our first choice when we need an outsourced helping hand with a project in his skillset. I would highly recommend John to any company looking for someone with not only technical skills but a true sense of customer service.
John Lusher
I had the pleasure to work with John for several years while we both were employed at Professional Network Services (PNS). John adeptly handled several responsibilities as our Help Desk Technician. Most importantly, John was typically the first line of response when a customer called in with a technical issue with their network or telephone system. John's ability to put the customer's mind at ease while documenting the issue made him invaluable when it came to quickly resolving the customers concerns. I highly recommend John based both on his technical abilities & knowledge combined with his customer service skills.
Debbie Johnson
John's enthusiasm for all things IT never ceases to amaze me. He has worked with our company on everything from PC imaging and deployment (editing bios settings, pushing image jobs via Symantec's Altiris, installing individual software, copying user profile settings) to creating InfoPath forms for our firm's intranet on SharePoint to installing and updating our client facing FTP server. He interfaces with several end users throughout his many projects with us and John's patience and calming presence often leaves them feeling comfortable and empowered. When working with other IT vendors or our internal IT staff, he presents a very comfortable, friendly and professional attitude of willingness to do whatever it takes to fulfill our need with a sense of personal insistence on perfection that is much appreciated. He is our first choice when we need an outsourced helping hand with a project in his skillset. I would highly recommend John to any company looking for someone with not only technical skills but a true sense of customer service.
John Lusher
I had the pleasure to work with John for several years while we both were employed at Professional Network Services (PNS). John adeptly handled several responsibilities as our Help Desk Technician. Most importantly, John was typically the first line of response when a customer called in with a technical issue with their network or telephone system. John's ability to put the customer's mind at ease while documenting the issue made him invaluable when it came to quickly resolving the customers concerns. I highly recommend John based both on his technical abilities & knowledge combined with his customer service skills.
Debbie Johnson
John's enthusiasm for all things IT never ceases to amaze me. He has worked with our company on everything from PC imaging and deployment (editing bios settings, pushing image jobs via Symantec's Altiris, installing individual software, copying user profile settings) to creating InfoPath forms for our firm's intranet on SharePoint to installing and updating our client facing FTP server. He interfaces with several end users throughout his many projects with us and John's patience and calming presence often leaves them feeling comfortable and empowered. When working with other IT vendors or our internal IT staff, he presents a very comfortable, friendly and professional attitude of willingness to do whatever it takes to fulfill our need with a sense of personal insistence on perfection that is much appreciated. He is our first choice when we need an outsourced helping hand with a project in his skillset. I would highly recommend John to any company looking for someone with not only technical skills but a true sense of customer service.
John Lusher
I had the pleasure to work with John for several years while we both were employed at Professional Network Services (PNS). John adeptly handled several responsibilities as our Help Desk Technician. Most importantly, John was typically the first line of response when a customer called in with a technical issue with their network or telephone system. John's ability to put the customer's mind at ease while documenting the issue made him invaluable when it came to quickly resolving the customers concerns. I highly recommend John based both on his technical abilities & knowledge combined with his customer service skills.
Credentials
-
Google Certifications
CourseraAug, 2023- Nov, 2024 -
Google Certifications
CourseraJul, 2023- Nov, 2024 -
Google Certifications
CourseraJun, 2023- Nov, 2024 -
Explore Core Data Concepts in Microsoft Azure
CourseraApr, 2023- Nov, 2024 -
Microsoft Azure Cosmos DB
CourseraApr, 2023- Nov, 2024 -
Microsoft Azure SQL
CourseraApr, 2023- Nov, 2024 -
Modern Data Warehouse Analytics in Microsoft Azure
CourseraApr, 2023- Nov, 2024 -
Modern HTML & CSS From The Beginning(Including Sass)
UdemyAug, 2020- Nov, 2024
Experience
-
Woods Rogers Vandeventer Black
-
United States
-
Legal Services
-
100 - 200 Employee
-
IT Specialist
-
Sep 2021 - Present
-
-
-
Gentry Locke
-
United States
-
Law Practice
-
100 - 200 Employee
-
Freelance I.T. Consultant
-
Feb 2012 - Sep 2021
Assist the I.T. dept as needed with any server projects, imaging of new laptops and desktops, SharePoint configuration, modify or create Infopath forms. Assist the I.T. dept as needed with any server projects, imaging of new laptops and desktops, SharePoint configuration, modify or create Infopath forms.
-
-
-
Lawrence Companies
-
United States
-
Truck Transportation
-
1 - 100 Employee
-
Technology Specialist
-
Mar 2016 - Mar 2017
-
-
-
Electronic Systems, Inc.
-
United States
-
Information Technology & Services
-
200 - 300 Employee
-
PC Technician 4
-
Apr 2014 - Mar 2016
Vendor servicing all of types of businesses onsite throughout Southwest Virginia. Diagnose and repair HP servers, laptops, desktops, MFPs and printers. Replace components via complete tear down of units as necessary Vendor servicing all of types of businesses onsite throughout Southwest Virginia. Diagnose and repair HP servers, laptops, desktops, MFPs and printers. Replace components via complete tear down of units as necessary
-
-
-
TEKsystems
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
I.T. Contractor
-
Nov 2012 - Dec 2013
On assignment with Ply Gem Windows in Rocky Mount, VA 11/2012 - 11/2013 On assignment with Ply Gem Windows in Rocky Mount, VA 11/2012 - 11/2013
-
-
-
-
Network Engineer
-
Aug 2011 - Dec 2011
Monitor status of Zenith Backup and Data Recovery Systems for clients. Provide desk top support, including component replacement, reformatting hard drive and loading the operating system, updating and loading appropriate applications. Remove viruses and malware on servers and desktops or laptops. Set up user accounts in Active Directory with appropriate permissions. Setup new servers and install Windows Server 2008. Install network printers on the server and on location. Diagnose and resolve issues on the network including ethernet and wireless connectivity. Diagnose and resolve exchange issues. Show less
-
-
-
Blue Ridge Behavioral Healthcare
-
United States
-
Mental Health Care
-
100 - 200 Employee
-
Network Intranet Specialist 1
-
Oct 2010 - Aug 2011
Provide help desk support to the home office users and five remote facilities. Provide support for company issued cell phones and desk phones. Provide support for Konica Minolta Bizhub doc centers and printers. Create users in Millennium badge system. Provide help desk support to the home office users and five remote facilities. Provide support for company issued cell phones and desk phones. Provide support for Konica Minolta Bizhub doc centers and printers. Create users in Millennium badge system.
-
-
-
-
Help Desk Technician
-
May 2007 - Mar 2010
Assist clients via telephone or remote connection with issues involving desktops, laptops, network connections and printers. Create and assign trouble tickets to appropriate technicians. Oversee client networks that were setup with either N-Able or IT Control Suite to monitor the status and health of their networks. Assist technicians in the field as needed. Diagnose and resolve any desktop or laptop brought to the office. Assist clients via telephone or remote connection with issues involving desktops, laptops, network connections and printers. Create and assign trouble tickets to appropriate technicians. Oversee client networks that were setup with either N-Able or IT Control Suite to monitor the status and health of their networks. Assist technicians in the field as needed. Diagnose and resolve any desktop or laptop brought to the office.
-
-
-
-
Web Hosting Technician
-
Apr 2006 - Nov 2006
Setup and configure website hosting on Linux and Windows web servers including email accounts, dedicated spam filter and an ftp site. Assist clients via telephone or remote connection with issues regarding their website hosting, desktops, laptops and network connectivity problems. Assist technicians in the field as needed. Setup and configure website hosting on Linux and Windows web servers including email accounts, dedicated spam filter and an ftp site. Assist clients via telephone or remote connection with issues regarding their website hosting, desktops, laptops and network connectivity problems. Assist technicians in the field as needed.
-
-
Education
-
ECPI College of Technology
Associates in Applied Science, IT/Networking and Security Management
Community
