Experience

DerbySoft

• United States
• Information Technology & Services
• 100 - 200 Employee

• Technical Implementation and Support Manager

  • May 2023 - Present



Full Venue

• Portugal
• Business Intelligence Platforms
• 1 - 100 Employee

• Customer Success Manager

  • Jan 2022 - Jul 2022

  Full Venue is an Artificial Intelligence (AI) platform that can predict the exact likelihood of a fan to make purchases, like tickets to events, merchandise and other products at an accuracy of up to 95%. Full Venue allows organisations to segment their audience and target marketing spend on those most likely to convert. Full Venue is an Artificial Intelligence (AI) platform that can predict the exact likelihood of a fan to make purchases, like tickets to events, merchandise and other products at an accuracy of up to 95%. Full Venue allows organisations to segment their audience and target marketing spend on those most likely to convert.



Self-employed

• Barcelona, Catalonia, Spain

• Manager of Local Sports Club

  • Feb 2021 - Jul 2021

  2x sessions per week Local sports club offering kids (Ages: 6-12) the chance to improve there physical and coordination skills. 2x sessions per week Local sports club offering kids (Ages: 6-12) the chance to improve there physical and coordination skills.



Amadeus

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• Premier Account Manager - Business Intelligence

  • May 2019 - Feb 2021

  Main point of contact between key chains, such as Mandarin Oriental, NH, Taj and Kempinski for Travelclick in regards to anything (BI related. Responsible for the support of Business Intelligence tools and coordinator of BI proceses.Tools: Salesforce, Oracle, Rubicon, Putty, SQL

• Product Support and Implementation Manager

  • Jun 2017 - Apr 2019

• Implementation and Customer Care Intern

  • Dec 2016 - Jun 2017



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Guest Relations Manager

  • Apr 2015 - Jul 2015