Michelle Batan

Procurement and Deployment Coordinator at efex
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Experience

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Procurement and Deployment Coordinator
      • Jul 2023 - Present

  • ARRK MARKETING INC.
    • National Capital Region, Philippines
    • Marketing Assistant
      • Jul 2022 - Jul 2023

      Directly reports to the Chief Operating Officer (COO). Responds to business-related matters in emails, Viber, WeChat & WhatsApp. Assists the COO with daily administrative duties such as making quotations, purchase orders and PowerPoint presentations. Responsible for coordinating with manufacturers located in China and Malaysia. Manages the inquiry of freight and destination charges of shipment from Shanghai, China/Penang, Malaysia to Manila, Philippines. Ensures the details in shipping documents (Commercial Invoice, Packing List, Detailed Packing List, Form E and Bill of Lading) are accurate before sending to our partner Custom broker. Closely coordinates with the Accounting Department for payment transactions of the customers. Creates promotional materials via Canva and disseminate it to the customers in the form of e-Newsletter. Show less

    • Real Estate
    • 700 & Above Employee
    • Senior Sales Support Specialist
      • May 2017 - Jun 2022

      Promoted as Senior Sales Support Specialist (June 2021) Managed the Top Division with 5.9 Billion Total Production in 2019-2021 for our Marketing together with Division Head Thoroughly assisted 35 Property Specialists in documenting, filing, processing of sales and coordinating with other Division and Marketing Groups Monitored the monthly sales production of the Division that will be used during monthly and annual reporting. Accommodate the other Marketing Section e.g. preparing the promotion endorsement and reinstatement memo of Property Specialist, assisting the viewing request of actual/mock-up unit, and coordinating of events, which in turn lead to a faster transaction and gave the clients quality customer experience Trained the Property Specialists to our new system, PRISM, a portal in which the Sales Team can find their client database, total production, commissionable accounts, etc., which provides them with needed visibility. Provided the Sales Materials for Property Specialists. The Sales Materials include the Reservation Agreement Form, Computation Pad, Payment Terms, Price List, and Availability, which resulted in faster transactions and gave the Sellers more focus on closing sales. Handles the “Buyer’s Information Slip” of Property Specialists and ensures that the form is completely accomplished, which is vital since we have a client ownership policy that maintains the integrity and lessens conflicts between sellers. Assisted Property Specialists with their after-sales concerns with clients e.g Move-In process, reducing the penalty of late payment and assisting in pull out and replacement of PDCs, etc. Gave 24/7 assistance to Property Specialists, especially during ECQ which contributed greatly to the 1.3Billion Sales production of our Division for the year 2020. Adapted easily to the new normal setup by making the process paperless, which resulted in continuous sales for our Property Specialists. Show less

    • Malaysia
    • Banking
    • 700 & Above Employee
    • Receptionist
      • Sep 2016 - Mar 2017

      Accommodated the clients by greeting them, in-person or on the telephone which gave clients a good first impression of the company. Answer, screen and forward any incoming calls while providing basic information when needed. Handled and transferred phone calls with zero complaints from the clients. Redesigned the scheduling system of the office, thereupon ensuring accuracy in appointments. Accommodated the clients by greeting them, in-person or on the telephone which gave clients a good first impression of the company. Answer, screen and forward any incoming calls while providing basic information when needed. Handled and transferred phone calls with zero complaints from the clients. Redesigned the scheduling system of the office, thereupon ensuring accuracy in appointments.

  • Asia Air
    • Pasay City, Philippines
    • Practicum Trainee
      • Feb 2015 - Apr 2015

      1. Determine method of shipment and invoices. 2. Operates office machines like answering of telephones, encoding, photocopying, and scanning. 1. Determine method of shipment and invoices. 2. Operates office machines like answering of telephones, encoding, photocopying, and scanning.

    • Practicum Trainee
      • Oct 2013 - May 2014

      1. Updating computerized and paper based-network. 2. Filing, photocopying and other administrative task. 1. Updating computerized and paper based-network. 2. Filing, photocopying and other administrative task.

    • Philippines
    • Airlines and Aviation
    • 700 & Above Employee
    • Practicum Trainee
      • Apr 2013 - Jul 2013

      1. Prepare and submit customer invoices. 2. Code, post and receipt payments. 3. Operates office machines like answering of telephones, encoding, photocopying and scanning. 1. Prepare and submit customer invoices. 2. Code, post and receipt payments. 3. Operates office machines like answering of telephones, encoding, photocopying and scanning.

Education

  • Philippine State College of Aeronautics, Villamor Air Base, Pasay City
    Bachelor's degree, Aviation/Airway Management and Operations
    2012 - 2016
  • Kalayaan National High School
    2010 - 2014

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