Victoria Gadouas
Healthcare Operations Specialist at FoxHire - Employer of Record Service- Claim this Profile
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Bio
Renee Hall
Victoria is a strong, detail oriented, asset to any team. She is an excellent team player with incredible interpersonal skills.
Renee Hall
Victoria is a strong, detail oriented, asset to any team. She is an excellent team player with incredible interpersonal skills.
Renee Hall
Victoria is a strong, detail oriented, asset to any team. She is an excellent team player with incredible interpersonal skills.
Renee Hall
Victoria is a strong, detail oriented, asset to any team. She is an excellent team player with incredible interpersonal skills.
Experience
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FoxHire
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Healthcare Operations Specialist
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Oct 2021 - Present
Assists in state licensing for FoxHire placements as well as verifying accurate licensing and certification of our contractors. Assists in state licensing for FoxHire placements as well as verifying accurate licensing and certification of our contractors.
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ComDoc, Inc.
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Order Processor
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Nov 2016 - Sep 2018
* Answer incoming calls, emails and faxes * Retrieve mail * Audit sales paperwork * Enter sales orders * Process cash orders * Obtain client leases for equipment * Enter all paperwork into DocuWare * Helped establish, test and implement paperless entry * Prepared internal audit information * Assisted with the audit of end of month information * Took ownership of 'large' deals (75k and up) * Communicated with sister locations to establish interterritorial deals * Entered sales commission information * Assisted with the audit of client information * Set up customer information in database * Created spreadsheets to streamline processes Show less
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Blue Technologies
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Contract Administrator
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Apr 2015 - Nov 2016
* Client-direct contract review/setup * Third party contract review/setup * Third party invoice review/corrections * Review/assist with contracts related to recent acquisition * Overage billings * Meter collection and submission * Toner order processing * Answer incoming calls, emails and faxes * Switchboard duties as required * Assist with meter automation including loading software for meter collection * Obtain meter readings remotely for coworkers * Onsite meter collections for managed print clients Show less
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SymQuest
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United States
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Information Technology & Services
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100 - 200 Employee
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Contract Administrator
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Dec 2009 - Apr 2015
* Setup and review of third party contracts * Review and correction of third party invoices * Negotiate rates with dealers and clients * Setup and maintain Document Solution and Networking contracts * Regular contracted billings * Overage billings * Meter collection and submission * Contract renewals * Contract/Customer satisfaction credits * Interact/respond to and with client facing phone calls/emails * Support for the sales team * Product setup and updates * Creating reports and documents for clients and sales * Maintains monthly metrics reports * Audit calls/orders placed by other departments * Scan/Index documents into electronic filing system * Prepare spreadsheet invoices for specific clients * Place toner orders * Reports client networking issues to the NOC * Answer incoming internal/external client phone calls * Respond to internal/external client emails * Order Supplies for clients * Place service requests for clients * Monitor the supply auto-ordering process * Monitor web portal request system * Receive and respond to incoming faxes * Prepare and distribute monthly phone queue reports * Prepare and distribute monthly incentives for CSR and TAC * Prepare and analyze monthly issued credit reports * Prepare and submit timesheets to Payroll * Oversee and assist CSR with daily tasks and questions * Fill in for CSR/TAC manager when away * Track CSR/Warehouse related errors * Maintain special procedure and helpful hint lists * Process checks for payroll * Software conversion setup/preparation * Offer remote assistance for copiers and laser printers * Manage and balance technician calls and parts * Repair in-house machines as needed * Dismantle scrap machines to salvage parts for technicians Show less
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Affiliates in OB/Gyn Care
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Burlington, VT
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Administrative Assistant/Surgery Scheduler
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Apr 2007 - Dec 2009
* Answer phones * Greet/check-in patients * Check-out patients * Schedule appointments and follow-up appointments * Update patient information * Prepare patient charts * Schedule in-office surgical procedures * Schedule hospital surgical procedures * Ensure all necessary paperwork/appointments are in order for surgeries * Verify patient insurance/obtain benefit information * Obtain prior authorization for medical procedures * Copy patient records per patient/doctor/insurance request * Maintain petty cash * File patient charts and paperwork * Fill out and submit Leave of Abscence paperwork * Maintain HIPAA and JAICHO standards * Maintain CPR and first aid training * Scan patient charts for Electronic Medical Records * Convert all old charts to new Electronic system Show less
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Alliance HealthCare Services
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Canton, Ohio Area
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Insurance Verifier
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Apr 2003 - Apr 2007
* Answer incoming phone calls * Place outgoing calls to scheduled patients * Schedule appointments for MRIs, CTs and PET scans * Pre-screen patients for scheduled appointments * Scanning and documenting for electronic records * Sort in-office paperwork and distribute for others * Retreive printed items and fill copier/printer paper * Obtain and file needed scripts for scheduled appointments * Obtain benefit information from patients' insurance companies * Obtain prior authorization for scheduled appointments * Audit necessary paperwork for billing purposes * Ensure that correct insurance companies are billed * Built and maintained new site documentation for all appointment types * Traveled to California for on-site work * Checked in patients * Assisted technicians Show less
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Education
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Minerva High School
High School Diploma