Experience

Colonial Farm Credit

• United States
• Financial Services
• 1 - 100 Employee

• Human Resources Administrator

  • Jan 2017 - Present

  Handle HR processes and procedures. Assist staff in areas of payroll, benefits, performance management, and comprehension of policy and procedures. Handle HR processes and procedures. Assist staff in areas of payroll, benefits, performance management, and comprehension of policy and procedures.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Lead Teller

  • Oct 2010 - Jan 2017

  Ability to multi-task in fast pace environment. Provide excellent customer service at all times. Recommend solutions to customers by providing them with the features and benefits. Handle confidential information. Perform administrative and clerical duties. File confidential documents. Attention to detail to ensure accuracy. Adhere to bank policies and procedures. Ability to multi-task in fast pace environment. Provide excellent customer service at all times. Recommend solutions to customers by providing them with the features and benefits. Handle confidential information. Perform administrative and clerical duties. File confidential documents. Attention to detail to ensure accuracy. Adhere to bank policies and procedures.



Justice

• Store Manager/Assistant Manager

  • Feb 2004 - Jun 2010

  Manage and drive the overall operation of the store. Manage timekeeping records and submit payroll. Manage and develop sales team. Maintain appropriate staffing levels. Recruit, conduct interviews and select the best candidate for hire. Conduct references checks. Onboard new staff, including complete new hire paperwork and develop training plan. Investigate employee and customer complaints. Conduct face-to-face customer and staff resolution meetings. Promote and model teamwork and productive work behaviors. Assist with career planning and assist with promotions. Provide performance feedback and counseling to team members. Apply motivational strategies to meet goals and retain team members. Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2003 - Feb 2004

  Responsible for operating and managing the business in the absence of store manager. Achieve sales productivity goals to meet or exceed store plan. Assist with coaching and developing customer service associates. Assist with on-the-job training. Provide performance feedback to team members. Responsible for operating and managing the business in the absence of store manager. Achieve sales productivity goals to meet or exceed store plan. Assist with coaching and developing customer service associates. Assist with on-the-job training. Provide performance feedback to team members.



JC Penney

• Customer Service Associate/ Beauty Adviser

  • Aug 1996 - Aug 2003

  Provide customer service, operate cash drawer. Offer products that fit customer’s needs. Provide assistance in inventory reports. Assist with training new team members. Provide customer service, operate cash drawer. Offer products that fit customer’s needs. Provide assistance in inventory reports. Assist with training new team members.