Experience

GoStudy

• India
• Education
• 1 - 100 Employee

• • Jul 2021 - Present

  • Heading the Student Services (Visa & University Application Filings) for all the 9 branches across the country for all brands - GoIreland, GoUK, GoUSA• Hiring & Recruitment - Sales & Marketing Consultants, Service Consultants, Documentation Consultants, Digital Marketing Analysts, Scrum • Team mentorship & ensuring compliance to company protocols & deadlines• Coordinating with the team managers and making sure they understand the requirements and proactively work towards a singular goal• Achieved a staggering 700+ Student Visas for the September 2022 Intake across the brands GoIreland & GoUK. • Maintaining decorum in the workspace whilst also keeping the environment lively and productive• Handling all student/employee escalations in the firm by assessing the root cause of the issue and diligently reaching a resolution by effectively coordinating with the team Show less

• • Sep 2020 - Jul 2021

  • Interviewed several candidates and shortlisted (30 Members) them for designated job roles comprising of Consultation, Documentation, Application and Visa. • Built a separate team from ground zero of 10 members and lead them to handle the visa filings for the subsequent intakes for the entire firm. Amassed 371 successful student visas for the September 2021 Intake. • Personally mentored the team to make sure they are self-sufficient with the process to identify the potential leaders in them• Coordinated with the team to successfully file student visas for the respective intakes with a 100% Approval Rate• Maintained an extensive database of each and every student right from Applications to Visa Decisions• Delegated the work to different individuals based on several promising parameters• Coordinated with Loan and FOREX Providers and made sure the students and the consultants are educated on the payment proceedings• Handled all student/employee escalations in the firm by assessing the root cause of the issue and diligently reached a resolution by effectively coordinating with the team Show less

• • Jun 2019 - Sep 2020

  As Content Expert• Website Content Development • SEO Optimization• Content Outsourcing Management/Coordination• Personally Curated Statement Of Purposes (SOPs)/Personal Statement, Business Essays, Letter Of Recommendations (LORs), Resume/CV• Visa SOPs, Visa Rejection AppealsAs Senior Consultant & Branch Manager• Assessed the student market and efficiently set up the branch in Koramangala• Negotiated with the front office executives for the procurement of the best office spaces• Coordinated with the executives on the rental invoices and payments• Handled inbound/outbound student enquiries from across the country/abroad• Provided personalized services to the students for education in Ireland, UK and USA• Wrote personalized SOPs, LORs and Resumes for the students. • Attended Irish Student Fairs and co-ordinated with University Officials and students on the admissions• Holistically assessed the students’ profiles on several parameters such as academics, co-curricular activities, extra-curricular activities, internships, projects and professional experience and shortlisted the best suited universities • Filed Student Applications within the stipulated timeline and co-ordinated with the team on the offer letters• Extensively discussed the documentation requirements for the visa process to the students• Coordinated with the students and their sponsors and successfully filed student visas for the respective intakes• Handled all student/employee escalations in the firm by assessing the root cause of the issue and diligently reached a resolution by effectively coordinating with the team• Finished the intake as the top performing Sales Consultant with 20 Student Visas out of the entire company's tally of 146 during the COVID-19 hit intake of September 2020. Show less



ampersand

• India
• Advertising Services
• 1 - 100 Employee

• Content Writer

  • Dec 2018 - Jan 2019

  • Wrote short form content for brands like Lavazza, Husqvarna, Naveen Builders • Brainstormed and worked in the content writing department on various daily tasks • Wrote Ad Copies • Recorded video testimonials for ampersand • Wrote short form content for brands like Lavazza, Husqvarna, Naveen Builders • Brainstormed and worked in the content writing department on various daily tasks • Wrote Ad Copies • Recorded video testimonials for ampersand



VARAHA VALLEY

• Hospitality
• 1 - 100 Employee

• Guest Relations Manager

  • Aug 2014 - Dec 2015

  • Took inbound bookings in the front office • Curated the Daily Flash Reports to be sent to the HQ • Co-ordinated with travel agents on the bookings • Maintained a detailed record of all the guest check-ins & check-outs • Duly addressed guest escalations and effectively reached a solution • Took inbound bookings in the front office • Curated the Daily Flash Reports to be sent to the HQ • Co-ordinated with travel agents on the bookings • Maintained a detailed record of all the guest check-ins & check-outs • Duly addressed guest escalations and effectively reached a solution