Experience

College of Information Studies (UMD iSchool), University of Maryland

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jul 2023 - Present

  • Leading review of research components in the program and developing new, more sustainable opportunities for students to do research• Expounding upon current strategic trajectories for the program and leading efforts to develop new strategic priorities and programs• Building and maintaining connections between the program and external stakeholders• Collaborating with co-director Alex Leitch on these and other matters related to the program• Leading on performance review process for the program coordinator, in collaboration with the Graduate Programs Manager Show less

• • Jul 2022 - Present

  INST 775/776 (Capstone Project), 18 studentsINST 710 (User Experience Research Methods), 40 students / 19 studentsINST 362 (User-Centered Design), 60 students / 98 students



Towson University

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor

  • Aug 2021 - Dec 2021

  CIS 435 (Human-Computer Interaction), 30 students • Lectured usability goals, design principles, human factors, process of interaction design, prototyping, usability tests, accessibility, quantitative and qualitative data analysis, etc. • Facilitated students to find UI/UX problems in reality based on the usability goals and design principles, and address them through redesigning in a course project. • Created hands-on activities to encourage students to design prototypes and evaluate it through diverse usability tests. Show less



University of Maryland Baltimore County

• United States
• Higher Education
• 700 & Above Employee

• • May 2018 - May 2021

  • Classified and labeled equipment in Usability Study Lab (USL) (e.g., eye trackers, biosensors, VR devices, motion sensors, audio/video recorders, etc.) to help faculty members and students easily access.• Provided demonstration of how to use equipment for students to help them successfully conduct their usability studies. • Kept records of returns and overdue material of the circulation system in the USL.• Organized USL calendar to help users avoid conflicting schedules in using the USL. Show less

• • Jan 2017 - May 2018

  IS 303 (Fundamentals of Human-Computer Interaction), 98 students• Led discussion groups to redesign current websites based on the usability goals and design principles.• Provided slides with examples of pictures taken around us to show how design principles and interaction models are applied in reality. • Built a close rapport with students by remembering each student’s name, interest, and future goals to provide personalized support in learning.



BizFlow Corp.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• UX Designer

  • Dec 2015 - Jan 2017

  • Provided UX 101 lectures to developers, graphic designers, and business analysts to collaborate with each other on the project • Created a consistent style guideline (color themes, navigation menus, panels, primary/secondary buttons, etc.) • Redesigned user interface of Business Process Modeler (BPM) to meet the needs of users and business analysists’ requests. • Provided UX 101 lectures to developers, graphic designers, and business analysts to collaborate with each other on the project • Created a consistent style guideline (color themes, navigation menus, panels, primary/secondary buttons, etc.) • Redesigned user interface of Business Process Modeler (BPM) to meet the needs of users and business analysists’ requests.



University of Maryland Baltimore County

• United States
• Higher Education
• 700 & Above Employee

• English Instructor

  • May 2012 - May 2016

  ELCI 004, 101, 102, 201, 202 (Reading, Writing, Grammar, and Vocabulary) ELCI 314, 315 (Speaking and Listening) ELCI 311, 312 (Grammar Skills) ELCI 340 (Elective TOEFL) ELCI 024, 124, 224, 334 (Multi levels for deaf/hard of hearing students) • Combined SNS with teaching to encourage students to learn practical English skills. • Organized field trips and potluck parties to exchange cultures among students. ELCI 004, 101, 102, 201, 202 (Reading, Writing, Grammar, and Vocabulary) ELCI 314, 315 (Speaking and Listening) ELCI 311, 312 (Grammar Skills) ELCI 340 (Elective TOEFL) ELCI 024, 124, 224, 334 (Multi levels for deaf/hard of hearing students) • Combined SNS with teaching to encourage students to learn practical English skills. • Organized field trips and potluck parties to exchange cultures among students.



Maryland State Department of Education (MSDE)

• United States
• Government Administration
• 200 - 300 Employee

• Accessibility Intern

  • Feb 2015 - May 2015

  • Provided textbooks to print-disabled post-secondary students. • Cooperated with coordinators of the program to edit textbooks for the students or the educational institutions gaining their higher education in the state of Maryland. • Provided textbooks to print-disabled post-secondary students. • Cooperated with coordinators of the program to edit textbooks for the students or the educational institutions gaining their higher education in the state of Maryland.