Experience

LEAP Legal Software UK

• United Kingdom
• Software Development
• 100 - 200 Employee

• Product Consultant

  • Oct 2015 - Present

  LEAP is legal case management software that allows you to do your work more effectively so your small law firm runs more efficiently and profitably. It includes content that you will need, not an empty shell left for you to do all the hard work. Daily activities become streamlined and the burden of servers, backups and high IT costs are eliminated. I consult with firms across the UK to discuss how cloud technology such as LEAP can simplify their practice and ultimately improve their… Show more LEAP is legal case management software that allows you to do your work more effectively so your small law firm runs more efficiently and profitably. It includes content that you will need, not an empty shell left for you to do all the hard work. Daily activities become streamlined and the burden of servers, backups and high IT costs are eliminated. I consult with firms across the UK to discuss how cloud technology such as LEAP can simplify their practice and ultimately improve their lives. Please be in touch if you would like to learn more at kendra.ross@leap.co.uk Show less LEAP is legal case management software that allows you to do your work more effectively so your small law firm runs more efficiently and profitably. It includes content that you will need, not an empty shell left for you to do all the hard work. Daily activities become streamlined and the burden of servers, backups and high IT costs are eliminated. I consult with firms across the UK to discuss how cloud technology such as LEAP can simplify their practice and ultimately improve their… Show more LEAP is legal case management software that allows you to do your work more effectively so your small law firm runs more efficiently and profitably. It includes content that you will need, not an empty shell left for you to do all the hard work. Daily activities become streamlined and the burden of servers, backups and high IT costs are eliminated. I consult with firms across the UK to discuss how cloud technology such as LEAP can simplify their practice and ultimately improve their lives. Please be in touch if you would like to learn more at kendra.ross@leap.co.uk Show less



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Key Account Manager

  • Jan 2012 - Aug 2013

  Philips Oral Healthcare provides innovative and holistic solutions for dental practices to offer patients the tools they need to achieve optimal oral health. Initiated, developed and led a key accounts program for corporate dental groups in the UK, where I grew the business from £30k to £370k selling in professional whitening products and electric toothbrushes. Achieved success by maintaining regular contact with customers to understand their evolving needs, share and present key… Show more Philips Oral Healthcare provides innovative and holistic solutions for dental practices to offer patients the tools they need to achieve optimal oral health. Initiated, developed and led a key accounts program for corporate dental groups in the UK, where I grew the business from £30k to £370k selling in professional whitening products and electric toothbrushes. Achieved success by maintaining regular contact with customers to understand their evolving needs, share and present key insights and market data to influence their partnership and purchasing decisions, maintain engagement with our products, drive sales, and foster open dialogues to reinforce our relationships. I also worked closely with our sales, marketing, finance and ops teams to ensure we remained focused on working toward and achieving the same goals.

• Territory Business Manager

  • Jul 2010 - Dec 2011

  Built and maintained relationships with dental professionals and practices to ensure they recommended and sold our products to their patients. I thrived in this role, consistently hitting and often exceeding set targets. Was recognised for these achievements with a promotion to Key Account Manager, detailed above. A split between new business development and account management, I collaborated with over 800 customers to help them offer value added and practice building products and… Show more Built and maintained relationships with dental professionals and practices to ensure they recommended and sold our products to their patients. I thrived in this role, consistently hitting and often exceeding set targets. Was recognised for these achievements with a promotion to Key Account Manager, detailed above. A split between new business development and account management, I collaborated with over 800 customers to help them offer value added and practice building products and services to their patients. Achieved success by networking at trade shows and events, maintaining regular contact with customers, offering continuing professional development support via presentations and demonstrations, providing sales and marketing materials, and using a professional, consultative, and commercially focused approach.



Cadbury plc.

• London

• Sales Executive

  • Sep 2008 - Jun 2010

  Selling into independent and mini-multiple retailers in Central London and influencing their purchasing and display decisions, I applied key training objectives to help identify and achieve growth opportunities for our customers. Managed 200+ customers in Central London, and partnered with them to grow their businesses alongside ours. Revenue increased from £23K to £36K in first year. Selling into independent and mini-multiple retailers in Central London and influencing their purchasing and display decisions, I applied key training objectives to help identify and achieve growth opportunities for our customers. Managed 200+ customers in Central London, and partnered with them to grow their businesses alongside ours. Revenue increased from £23K to £36K in first year.



Dr Yim & Associates

• Toronto

• Dental Hygienist

  • 2004 - 2007

  Responsible for the ongoing assessment and evaluation of clients’ oral health, as well as creating and implementing customized treatment plans based on their needs and desires. Enhanced oral hygiene awareness and overall dental health of over 1000 clients by consistently executing a five-step process of treatment: 1. Assess 2. Create a Plan 3. Implement Actions 4. Evaluate Results 5. Move relationship forward based on outcome of previous steps Responsible for the ongoing assessment and evaluation of clients’ oral health, as well as creating and implementing customized treatment plans based on their needs and desires. Enhanced oral hygiene awareness and overall dental health of over 1000 clients by consistently executing a five-step process of treatment: 1. Assess 2. Create a Plan 3. Implement Actions 4. Evaluate Results 5. Move relationship forward based on outcome of previous steps