Experience

JetBlue Travel Products

• United States
• Travel Arrangements
• 1 - 100 Employee

• DevSecOps Engineer

  • Oct 2021 - Present



Slate Technology Solutions LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Professional Contractor

  • Oct 2018 - Present



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Systems/Test Engineer

  • Mar 2021 - Oct 2021



Florida International University

• United States
• Higher Education
• 700 & Above Employee

• IT Generalist II

  • Jul 2019 - Mar 2021

  • Oversee entire computer network for EMS on both campuses and ensure compliance with FIU IT Security policies • Maintain MacOS server providing remote management to Apple devices • Implemented new line management system QLess to improve operational efficiency • Manage group policies in Active Directory • Manage ImageNow, PantherSoft, Salesforce, and other technical platforms including user creation. • Provide reports regarding utilization statistics, student traffic… Show more • Oversee entire computer network for EMS on both campuses and ensure compliance with FIU IT Security policies • Maintain MacOS server providing remote management to Apple devices • Implemented new line management system QLess to improve operational efficiency • Manage group policies in Active Directory • Manage ImageNow, PantherSoft, Salesforce, and other technical platforms including user creation. • Provide reports regarding utilization statistics, student traffic, operational efficiency and other reports as requested.

• IT Field Analyst

  • Jan 2017 - Jul 2019

  • Provide technical support to 100+ users with hardware, software, printing, and network issues • Monitor and maintain AD domain and Electronic Medical Records database • Set up new work stations for clients and install user applications and programs as required • Diagnose software and hardware issues and re-image systems as necessary • Perform clean Windows installations when required • Assist setting up Polycom systems for video conferences, webinars, and… Show more • Provide technical support to 100+ users with hardware, software, printing, and network issues • Monitor and maintain AD domain and Electronic Medical Records database • Set up new work stations for clients and install user applications and programs as required • Diagnose software and hardware issues and re-image systems as necessary • Perform clean Windows installations when required • Assist setting up Polycom systems for video conferences, webinars, and trainings • Arrange the installation and activation of Ethernet drops and analog lines • Implementation of new technologies on student health care field • Management, configuration, and maintenance of all servers & Electronic Medical Record system • Configuration and management of Counseling and Psychological Services (CAPS) SharePoint sites