Experience

E.A. Langenfeld

• United States
• Retail
• 1 - 100 Employee

• National Key Accounts Manager

  • Nov 2022 - Present

  United States



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Uniform Sales Partner

  • Oct 2021 - Jun 2022

  Des Moines Metropolitan Area



Genuine Parts Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Independent Retail Business Development Manager

  • Jul 2019 - Jun 2020

  Des Moines, Iowa Area



Raising Cane's SHV Inc.

• Project Manager

  • Jan 2019 - May 2019



Samsung Electronics America

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Market Manager

  • Sep 2014 - Apr 2018

  Kansas City/St. Louis Area Management of 40 direct reports across 40 locations with annual revenue of $40M Collaboration with the store and operations manager in directing all facets of daily operations, such as sales strategies development, staff hiring, work scheduling, loss prevention, human resources development, and performance evaluation Fostering of a high-performance team environment that developed 10 field sales managers, 2 technical support managers, and 1 market manager through internal… Show more Management of 40 direct reports across 40 locations with annual revenue of $40M Collaboration with the store and operations manager in directing all facets of daily operations, such as sales strategies development, staff hiring, work scheduling, loss prevention, human resources development, and performance evaluation Fostering of a high-performance team environment that developed 10 field sales managers, 2 technical support managers, and 1 market manager through internal promotion Recruitment and development of internal and external teams which run through Samsung’s culture and retailers’ culture Promotion of creativity within a highly demanding environment which drove maximum sales growth and employee development Subject matter expert for sales and merchandising initiatives, thus receiving invitation to the Executive Field Feedback Summit to discuss and share creative intelligence and process improvement ideas among chief executives Integral role in developing and guiding struggling store leader from worst-to-first by generating twofold sales and revenue increase within six months through deployment of weekly one-on-one and a performance improvement plan, which subsequently led to promotion Show less



UScellular

• United States
• Telecommunications
• 700 & Above Employee

• Multi-Store Manager

  • Aug 2012 - May 2014

  Des Moines, Iowa Area Oversight of the successful transition and operational change management, from an ingrained culture of transactional-style retail teams to a sales and customer-centric culture Analysis of monthly and quarterly profit and loss (P&L) statements, and development of effective solutions to guarantee business profitability Development and implementation of company’s first initiatives, new store designs, and new sales training, in close coordination with design vendors and senior… Show more Oversight of the successful transition and operational change management, from an ingrained culture of transactional-style retail teams to a sales and customer-centric culture Analysis of monthly and quarterly profit and loss (P&L) statements, and development of effective solutions to guarantee business profitability Development and implementation of company’s first initiatives, new store designs, and new sales training, in close coordination with design vendors and senior leadership Generation of area sales by over 40% in the first quarter by implementing on-the-spot coaching feedback plans and SMART action plans execution training for store leaders Expansion of brand recognition by establishing relationships with local business entities, joining community outreach initiatives, as well as participating in local events and charities as company representative Appointment to lead the successful deployment of pilot programs at other high-visibility locations throughout the country, along with training of peer leaders on standard and best practices Optimization of resources to enhance associate knowledge, customer focus, and process improvement, as well as reduction of front-line annual turnover from 54% to 20% through deployment of development cadence for all associates and managers Show less



Team Car Care Dba Jiffy Lube

• United States
• Consumer Services
• 400 - 500 Employee

• Senior Market Manager

  • Nov 2010 - Aug 2012

  Minnesota Demonstration of leadership skills to a team of four district managers focused on improving sales, service, employee productivity, and customer satisfaction rates throughout 30 automotive retail locations, as we as building positive culture and fostering mission and values of the organization Oversight of overall human resources policies and practices, while securing company assets and implementing workflow processes and performance improvements Reduction of operating costs to… Show more Demonstration of leadership skills to a team of four district managers focused on improving sales, service, employee productivity, and customer satisfaction rates throughout 30 automotive retail locations, as we as building positive culture and fostering mission and values of the organization Oversight of overall human resources policies and practices, while securing company assets and implementing workflow processes and performance improvements Reduction of operating costs to drive company’s profitability Leadership to district managers to scrutinize and develop plans that optimized P&L ownership Application of the company’s first key performance indicator report and information in providing data-driven performance improvement initiatives, which resulted to profitability increase of 10% in the first quarter Selection to serve as the peer mentor for all newly hired district and market managers nationwide, in charge of the overall training and ramp-up plan implantation that enhanced leadership capabilities Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Store Manager

  • Oct 2009 - Nov 2010

  Shawnee, KS Launch of the first experiential “Play Store” for T-Mobile corporate that brought a brand new retail experience from both in-store technology and sales associates interaction with consumers Driving force in exceeding two-year sales volume projections within three months for the new store opening, which generated and surpassed revenue and activations by over 300% of expectations Promotion to connect-with-retail manager, responsible for supporting director-level and cross-channel… Show more Launch of the first experiential “Play Store” for T-Mobile corporate that brought a brand new retail experience from both in-store technology and sales associates interaction with consumers Driving force in exceeding two-year sales volume projections within three months for the new store opening, which generated and surpassed revenue and activations by over 300% of expectations Promotion to connect-with-retail manager, responsible for supporting director-level and cross-channel senior leaders with in-store experiences and one-on-one coaching Distinction as the number one store manager in the division and for ranking top 1% for store managers in growth, revenue, and customer loyalty Show less



goWireless!

• Market Manager, Retail Sales

  • Nov 2006 - Oct 2009

  Overland Park, KS Supervision to a team of 40 sales associates and store managers Recognition for earning promotion from al retail sales positions to the first market manager in the company’s history Establishment and expansion of Kansas City market by opening three locations, leading to substantial sales increase and product marketing exposure Assistance to the extension of two new markets in Kansas and Missouri, while managing the staffing, training, and development of leaders and market… Show more Supervision to a team of 40 sales associates and store managers Recognition for earning promotion from al retail sales positions to the first market manager in the company’s history Establishment and expansion of Kansas City market by opening three locations, leading to substantial sales increase and product marketing exposure Assistance to the extension of two new markets in Kansas and Missouri, while managing the staffing, training, and development of leaders and market manager positions in both retail stores Show less



Best Buy

• Retail
• 700 & Above Employee

• Operations Supervisor

  • Oct 2005 - Nov 2006