Software Engineer

• Nov 2021 - Present

Software Engineer Intern

• Sep 2021 - Nov 2021

Atlassian Expert (Consultant)

• 2018 - Present

Sample projects: - Brought in by ED Engineering of a $xB healthcare analytics provider to revolutionize TechOps, cultivating scalability and transparency - Maintain and improve global Atlassian ecosystem for a Top-10 mobile manufacturer used by over 20,000 users - Solely define best practices, implement and train cross-company agile Atlassian suite for a leading insure- & auto-tech company - Advised remote HQ Atlassian team in spearheading company-wide Atlassian assimilation as part of a multi-company merger Show less

Infrastructure Intern

• May 2021 - Sep 2021

Product Owner

• 2018 - 2019

- Managed a team of 7 (Eng, UI-UX, QA) to create a customer-facing product for a $xxxM B2B technology service provider through a full product lifecycle, from discovery to release and testing, motivating client to rebrand entire online presence - Oversaw teams of 3-5 to design product vision & roadmap, define user stories, acceptance criteria, KPIs, and demo for various clients, including a large energy analytics company, an e-commerce SaaS company, a Top-3 US medical association and more - Led an innovative B2C product utilizing Alexa Skills, from ideation, user stories to design; pitched & approved by client’s management Show less

Atlassian Expert & Project Manager

• 2017 - 2018

Certified ACP-100 JIRA Administrator and ACP-400 JIRA Service Desk Administration- Recognized and promoted, within 8 months of joining, to become the 2nd project manager of the company- Managed exclusively end-to-end solution design project for a top global management consulting firm, including ongoing relationship, project definition, scheduling, characterization, design, deployment and testing- Coordinated weekly sprint planning and resource allocation, presented to CEO

Atlassian Consultant & Application Specialist

• 2016 - 2017

- Led an on-site project, managing full project lifecycle, analyzing departments’ needs, identifying opportunities for process improvements, developing a cross-organization Atlassian solution and assisting integration efforts- Selected to initiate a rebuild and improve Atlassian system for #1 US electric gates manufacturer

JIRA Consultant & Application Specialist

• 2015 - 2016

- Orchestrated a large-scale requirement gathering, characterization and design of a JIRA project for a $xxxM London-traded company, consisting business analysis of client specifications, workflows, practices and future needs - Chosen out of 10 employees to lead training for 4 clients’ personnel, including a $xB Nasdaq-traded company - Initiated and maintained day-to-day relations, ongoing projects and support for 10 global publicly-traded clients - Orchestrated a large-scale requirement gathering, characterization and design of a JIRA project for a $xxxM London-traded company, consisting business analysis of client specifications, workflows, practices and future needs - Chosen out of 10 employees to lead training for 4 clients’ personnel, including a $xB Nasdaq-traded company - Initiated and maintained day-to-day relations, ongoing projects and support for 10 global publicly-traded clients

Fraud Analyst

• 2013 - 2015

- Chosen as one of 5 out of 40 to lead identifying and prioritizing internet frauds against financial institutions - Analyzed, traced and solved various internet frauds against RSA customers, maintaining relations with ISPs and official agencies - Chosen as one of 5 out of 40 to lead identifying and prioritizing internet frauds against financial institutions - Analyzed, traced and solved various internet frauds against RSA customers, maintaining relations with ISPs and official agencies

Customer services agent, Debt collection department

• 2011 - 2011