Corporate Recruiter

• Sep 2022 - Present

Field Training Manager

• Feb 2016 - Jun 2020

Create new training materials, work with printing companies to negotiate cost and delivery of training materials, train staff for new unit openings, conduct offsite manager refresher training courses, work positions in store during opening process with store manager, certify and document trainees’ progress throughout training, follow up with operators after new unit openings, and conduct random quality audits on existing units. Create new training materials, work with printing companies to negotiate cost and delivery of training materials, train staff for new unit openings, conduct offsite manager refresher training courses, work positions in store during opening process with store manager, certify and document trainees’ progress throughout training, follow up with operators after new unit openings, and conduct random quality audits on existing units.

Server/Certified Trainer/Bartender/TOGO Specialist

• Jul 2012 - Feb 2016

Train new employees, lead employee skill sessions, resolve guest complaints, complete management functions, handle guest orders, file paperwork, handle cash deposits, and provide excellent customer service.

Marketing Coordinator

• May 2014 - Jun 2015

Build relationships with the community, connect with other businesses and non-profit organizations to better benefit the people of Carrollton, and create events and/or promotional items to use specifically in our area.

Media Specialist

• Apr 2013 - Jul 2013

Work with radio show hosts to create blogs and social media profiles, prepare social media plans, implement new marketing strategies to acquire new listeners, write and create new social media posts.

Community Outreach Director

• Jul 2012 - May 2013

Build relationships with local businesses/organizations, manage and create content for social media outlets, collect prizes to give away on-air or at promotional events, create and coordinate promotional events, write business proposals and social media plans.