Experiential learning

• Oct 2020 - Present

Owner/ Director

• May 2011 - Jan 2021

• Mapped and measured gap analysis to identify new initiatives or programs for clients to meet key objectives and deliverables, through one-on-one consultation, generated individualized action plan for program execution to meet project outcomes. • Developed and implemented curriculum design, facilitated workshops, identified required tools and resources according to the client's needs, market, audience and strategic plan. • Standardized the learning and development component, to strengthen the organization's performance and productivity by coaching, mentoring and providing training to staff, to build internal capacity and sustainability. • Negotiated contractual agreements and reviews with clients, vendors and stakeholders to facilitate and solicit mutual understanding.

Campus Director

• Jul 2019 - Jul 2020

Learning and Development Manager

• Oct 2017 - Jul 2019

• Worked strategically with staff teams to develop programs and services, and corresponding proposals and reports. • Focused on the management and delivery of programs and services to advance the work and strategic direction of the organization. • Supported the fund development processes to increase revenue. • Accountable in the creation of plans, reports, and analyzing research, data, and statics, supporting the internal and external collaborative capacity building and nonprofit ability to apply current and emergent frameworks, methods, and tools. • Developed and execute program delivery work plans for programs and services. • Worked strategically with staff and external stakeholders to negotiate and develop collaborative delivery agreements. • Coordinated program delivery to fulfill on deliverables to ensure obligations and timeline are met, liaison with the controller. • Lead and co-create the development of program and service evaluation models and frameworks. • Made recommendations for program and service changes based on the evaluation, analysis, and research. • Lead and support organizational event planning. • Provided support and back up to the program team to enhance programs, services, and learning opportunities. • Liaisoned with stakeholders around external contracts and the management of internal and external relationships to advance the work of the program portfolio.

ESL Rural Routes Manager

• Sep 2012 - Sep 2017

• Supervised, managed and mentored a team of 4 in service delivery, design of resources and business operations. • Boosted and enhanced awareness and exposure of the Rural Routes program within the ESL community, through engagement by collaborating with diverse individuals and associations to create mutual objectives. • Forged, developed and maintained strategic partnerships with 4 database developers and 3 website designers to support program outcomes and potential new projects. • Outlined recommendations to increase performance and profitability by evaluating data gathered on yearly interim and final reports. • Revamped and overhauled the low attended workshop topics offered to workers, to a collaborative training opportunity with approx. 1000+ attendees per year, based on needs assessment and future planning. • Formalized recommended and launched “Rural Routes Online” to facilitate and offer online learning opportunities to participants with distance barrier as per economic trends.

Education/ Training Coordinator

• Sep 2008 - Apr 2012

• Organized and successfully planned iCCAN training programs and professional development events for 250+ attendees yearly. • Strategically sourced and secured facilitators, community partners and third parties for videoconferencing events, training, and programming. • Remotely facilitated videoconferencing training series simultaneously to multiple cities for a certified program that increased 100+ participant’s proficiency from basic skill level to complex. • Negotiated and built partnerships with 10 community stakeholders, organizations and content providers, including CALP, VTALS and CLN, while maintaining and satisfying existing partnerships.

Board Member

• Jun 2010 - 2011

Early Childhood Facilitator- Contract

• 2007 - 2008

• Facilitated children and parent programs/workshops • Data enter and tracking • Co-developed workshops for families and children • Researched family and child related topics • Advertising • Facilitated children and parent programs/workshops • Data enter and tracking • Co-developed workshops for families and children • Researched family and child related topics • Advertising

Coordinator/ Manager

• 2004 - 2007

• Coached, supervised and trained 14 staff, volunteers, and students for a community drop-in daycare center in business operation, administration, service delivery and program offerings. • Planned, organized and implemented activities for up to 23 children daily, according to age and competency capacities. • Scaffold early childhood development with parents, staff and children to support individual learning and development. • Coached, supervised and trained 14 staff, volunteers, and students for a community drop-in daycare center in business operation, administration, service delivery and program offerings. • Planned, organized and implemented activities for up to 23 children daily, according to age and competency capacities. • Scaffold early childhood development with parents, staff and children to support individual learning and development.

Substitute Teacher/ Head Start Teacher

• 2001 - 2005

• Provided exceptional substitute teacher services for K-6 students, received nomination for the Edwin Parr Teacher Award, Sturgeon School Division, 2003. • Coordinated classroom activities for up to 20 students with special needs by assessing and developing individual program and individual education plans. • Provided exceptional substitute teacher services for K-6 students, received nomination for the Edwin Parr Teacher Award, Sturgeon School Division, 2003. • Coordinated classroom activities for up to 20 students with special needs by assessing and developing individual program and individual education plans.

Teacher Assistant/ Tutor/ Program Development

• 2000 - 2002

• Identified transition gap between the accredited computer program. Initiated, created and developed a 3 day transition computer class for pre-requisite teachers to increase competency skill level. Received commendation from the Dean of Education. • Hired and trained 6 staff and volunteers, designed and implemented the computer class model to decrease failure rate for the program. The identified gap was successfully closed after two years. • Identified transition gap between the accredited computer program. Initiated, created and developed a 3 day transition computer class for pre-requisite teachers to increase competency skill level. Received commendation from the Dean of Education. • Hired and trained 6 staff and volunteers, designed and implemented the computer class model to decrease failure rate for the program. The identified gap was successfully closed after two years.