Patrick Hart
Product Owner_ADDI at Electronic Caregiver- Claim this Profile
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Topline Score
Bio
Credentials
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Certified ScrumMaster (CSM)
Scrum AllianceSep, 2021- Nov, 2024 -
Google Project Management Certificate
GoogleJun, 2021- Nov, 2024 -
Project Management Professional (PMP)®
Project Management InstituteAug, 2021- Nov, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceApr, 2022- Nov, 2024
Experience
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Electronic Caregiver
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Product Owner_ADDI
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Mar 2022 - Present
I oversee ADDI, a telehealth SaaS platform hosted on AWS, offering hospital-at-home, chronic care management, and remote patient monitoring to a substantial user base. Leading a global team of engineers, I manage PaaS product delivery to healthcare organizations in Germany and the US. In my role, I guide ADDI's evolution through strategic development and roadmapping. Collaborating with stakeholders, I prioritize tasks meticulously. Since team inception, I've spurred user base growth through strategic planning and foundational enhancements. Throughout the product lifecycle, I orchestrate technical specifications and rollout of multiple features within tight schedules. Effective communication among executive stakeholders expedites feature development. I'm dedicated to agile methodologies, consistently achieving product goals. Agile sprints and clear communication drive optimized outcomes. Elevating customer satisfaction, I oversee delivery of minimum viable product (MVP) releases that closely align with user expectations. Efficiency improvements yield a notable reduction in time to market. Addressing obstacles, I ensure seamless execution of objectives. Contributions extend to improved customer support, including an AI chatbot automating support requests and reducing ticket response times. Show less
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SOP Evolution LLC
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United States
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Business Consulting and Services
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1 - 100 Employee
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Scrum Master (Remote)
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Oct 2021 - Mar 2022
I was appointed to transform an Atlanta chef's enterprise by introducing an online ordering platform for optimized delivery, streamlined catering operations, and effortless menu updates. Leading a team of 3, I orchestrated an MVP enabling delivery service monitoring, event announcements, logistics, and waste reduction. Employing Agile techniques, I managed the backlog, navigated shifting requirements, and adapted to evolving product strategies. Our launch of a fully functional web-based solution drove a substantial increase in orders, offering comprehensive business oversight and efficient website delivery. Show less
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Scrum Life Consulting
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Scrum Master (Virtual)
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Sep 2021 - Dec 2021
Revamping the Scrum application across the enterprise, I led a team of 12. Promoting decentralized decision-making, I fostered team cohesion and secured buy-in. Enhancing Daily Scrum/Standup effectiveness, I streamlined it to concentrate on impediments over status. I also bolstered team responsibility. Additionally, I expedited time to market, efficiently surmounting roadblocks that hindered release and sprint goal achievement. Revamping the Scrum application across the enterprise, I led a team of 12. Promoting decentralized decision-making, I fostered team cohesion and secured buy-in. Enhancing Daily Scrum/Standup effectiveness, I streamlined it to concentrate on impediments over status. I also bolstered team responsibility. Additionally, I expedited time to market, efficiently surmounting roadblocks that hindered release and sprint goal achievement.
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Good Samaritan Society
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Hospitals and Health Care
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700 & Above Employee
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Agile Project Manager/Quality Assurance Analyst
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Jul 2012 - Jul 2020
Spearheading clinical and operational performance improvement initiatives, I augmented regulatory compliance by sharing intelligence and collaborating with manager supervisors and business vendors. Identifying opportunities to streamline workflow, I mitigated risk, enhanced quality and boosted customer satisfaction. Eradicating reporting gaps between departments and service lines, I captured data, and provided valuable insights that facilitated informed decision-making. 83% of facility quality measures surpassed State average, following the completion of 3 major quality projects and I attained a 99.6% federal compliance rating. Delivering an 85% increase in performance improvement and customer satisfaction, I achieved the 100% adoption of new, data-driven work p Show less
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Project Coordinator
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Jul 2011 - Jul 2012
I have orchestrated transformative initiatives that significantly heightened operational efficiency within my role. One notable accomplishment involved the creation of a project information management system, revolutionizing scheduling and organization for over a dozen monthly events. Additionally, I've demonstrated adept negotiation skills by skillfully composing agendas and securing contracts for various destinations and events, catering to the needs of more than 155 residents and community partners. Collaborating with a local university, I established partnerships and expertly facilitated several diverse wellness programs for our residents. Notably, I spearheaded the inception of a $10k innovation space, employing an agile lifecycle and industry best practices to ensure its successful launch. These achievements underscore my ability to deliver impactful results and drive innovation in dynamic environments. Show less
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(USTA) United States Tennis Association
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United States
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Spectator Sports
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700 & Above Employee
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Project Coordinator
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Jul 2009 - Jul 2011
I have garnered remarkable recognition for my achievements, including being the sole Southwest district to achieve a membership increase exceeding 25%. My dedication to fostering strong community connections is evident through my track record of establishing impactful sponsorships and partnerships, surpassing tournament donations by an impressive 50%. I've also demonstrated my commitment to community engagement by successfully orchestrating after-school tennis quick-start events, catering to a diverse range of participants with numbers ranging from 25 to 100. These accomplishments underscore my ability to drive exceptional results and build meaningful connections in every endeavor I undertake. Show less
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City of Las Cruces
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United States
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Government Administration
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300 - 400 Employee
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Project Event Specialist Coordinator
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Jul 2005 - Jul 2009
I have achieved impactful outcomes through my proactive approach and meticulous attention to detail. By implementing a project information management system, I streamlined the application process by an impressive 25%, simplifying client need assessments and cleanup tracking. Demonstrating my event planning prowess, I successfully organized neighborhood block parties that attracted between 300 to 500 enthusiastic community members. Furthermore, I showcased my financial acumen by meticulously reconciling department purchase orders totaling $5k per month. These achievements underscore my commitment to efficiency, community engagement, and meticulous management of critical processes. Show less
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Education
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1996 - 2001
Eastern New Mexico University
Bachelor of Science (BS), Graphic Design
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