Experience

Empire Creative

• United States
• Advertising Services
• 1 - 100 Employee

• Online Marketing Manager

  • Aug 2018 - Present

• Online Marketing Specialist

  • Aug 2014 - Aug 2018

  Managing, maintaining and creating the SEO, Social Media Marketing, Content Development, Blog Posting and eCommerce customer service for our clients.



The Pet Palace

• Front Desk Coordinator

  • Jan 2014 - Aug 2014

  • Being the face of our company on a daily basis, balancing phone communication and client interaction in a fast-paced, multi-tasking, hands on environment where being detail oriented, highly organized and conscientious on follow through are daily necessities.• Assisting the owner in marketing, advertising and branding opportunities; utilizing digital media, print and event campaigns and promotions to grow our clientele. • Being the face of our company on a daily basis, balancing phone communication and client interaction in a fast-paced, multi-tasking, hands on environment where being detail oriented, highly organized and conscientious on follow through are daily necessities.• Assisting the owner in marketing, advertising and branding opportunities; utilizing digital media, print and event campaigns and promotions to grow our clientele.



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Lead Veterinary Assistant

  • Jan 2009 - Jan 2014

  • Working alongside the manager with problem solving, team organization, and handling client relations to improve daily flow and function of the hospital while executing and achieving company sales and marketing goals in a fast-paced and multi-tasking environment. • Administrative assistance including ordering all hospital supplies and products, handling technical assistance.• Working in constant communication with clients to respond to requests, identify needs and deliver solutions through creative and analytical thinking• Team member hiring, on-boarding, and training whenever necessary to grow and strengthen our team. • Maintaining relationships with vendors, and ordering marketing supplies to implement marketing.• Direct customer care managing multiple patient cases and priorities at once from beginning to end while maintain a positive and upbeat attitude to encourage teamwork.



Brightideas.co

• Marketing Intern

  • Dec 2012 - May 2013

  • Assisted a marketing resource start-up company to gain experience in social media marketing including Hootsuite, Linkedin, Twitter, Facebook.• Prepared blog postings using Wordpress, edited video and audio recordings for the blogs posts and podcasts. • Used Infusionsoft to manage marketing campaigns • Assisted a marketing resource start-up company to gain experience in social media marketing including Hootsuite, Linkedin, Twitter, Facebook.• Prepared blog postings using Wordpress, edited video and audio recordings for the blogs posts and podcasts. • Used Infusionsoft to manage marketing campaigns



Kahoots Feed & Pet

• United States
• Retail
• 1 - 100 Employee

• Customer Service Specialist

  • Mar 2006 - Jan 2009

  • Attending and presenting the company and their products at local event shows. • Floor associate, cashier and sales expert including merchandise ordering and computer experience.• Helping grow the customer base, encouraging return business and promotion of company products. • Attending and presenting the company and their products at local event shows. • Floor associate, cashier and sales expert including merchandise ordering and computer experience.• Helping grow the customer base, encouraging return business and promotion of company products.