Jadranka Bibic
Analyst at Battea - Class Action Services- Claim this Profile
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Croatian -
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Serbo-Croatian -
Topline Score
Bio
George Jereza
I worked with Jadranka for a couple of years. She was very dependable and the 'go to' person for my group in her area. She always made certain that all open issues were clearly communicated to the appropriate person in our group on a timely basis (there were hourly deadlines daily) and each issue (and there were many of them due to the legacy system we used) that got resolved in her group always, always ended with a personal thank you from her irregardless of how mundane they were. These was always appreciated by the myself and music to the the ears of the help desk and the production staff!
Phillip R. Ford, CCP
Jadranka often assisted me in researching requests from financial auditors for subscriber enrollment data. Jadranka was responsive and very thorough in this regard.
George Jereza
I worked with Jadranka for a couple of years. She was very dependable and the 'go to' person for my group in her area. She always made certain that all open issues were clearly communicated to the appropriate person in our group on a timely basis (there were hourly deadlines daily) and each issue (and there were many of them due to the legacy system we used) that got resolved in her group always, always ended with a personal thank you from her irregardless of how mundane they were. These was always appreciated by the myself and music to the the ears of the help desk and the production staff!
Phillip R. Ford, CCP
Jadranka often assisted me in researching requests from financial auditors for subscriber enrollment data. Jadranka was responsive and very thorough in this regard.
George Jereza
I worked with Jadranka for a couple of years. She was very dependable and the 'go to' person for my group in her area. She always made certain that all open issues were clearly communicated to the appropriate person in our group on a timely basis (there were hourly deadlines daily) and each issue (and there were many of them due to the legacy system we used) that got resolved in her group always, always ended with a personal thank you from her irregardless of how mundane they were. These was always appreciated by the myself and music to the the ears of the help desk and the production staff!
Phillip R. Ford, CCP
Jadranka often assisted me in researching requests from financial auditors for subscriber enrollment data. Jadranka was responsive and very thorough in this regard.
George Jereza
I worked with Jadranka for a couple of years. She was very dependable and the 'go to' person for my group in her area. She always made certain that all open issues were clearly communicated to the appropriate person in our group on a timely basis (there were hourly deadlines daily) and each issue (and there were many of them due to the legacy system we used) that got resolved in her group always, always ended with a personal thank you from her irregardless of how mundane they were. These was always appreciated by the myself and music to the the ears of the help desk and the production staff!
Phillip R. Ford, CCP
Jadranka often assisted me in researching requests from financial auditors for subscriber enrollment data. Jadranka was responsive and very thorough in this regard.
Experience
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Battea Class Action Services
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United States
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Financial Services
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1 - 100 Employee
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Analyst
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Jun 2009 - Present
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Speedpay, Inc.
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Financial Services
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1 - 100 Employee
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Operations Supervisor/RA
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May 2000 - Sep 2008
Supervised enrollment/data processing department with up to 15 direct reports. Analyzed failed enrollments to identify problems and created solutions. Awarded for efforts in developing use cases in development of web-based application. Implemented standard operating procedures and policies in alignment with corporate goal to increse department efficiency by 31%. Interface with consulting staff to solve problems and explore opportunities for improvements to increase office performance. Act as a liaison between customer, client, and third parties. Assess work system and customer needs and suggest/promote improvements and alternative products/services. Member Process Improvement Team. Provide advanced system troubleshooting, account research and resolution using various applications.
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Community
