Experience

Adaptive Financial Consulting

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Lead Product Designer / User Experience

  • May 2018 - Jul 2022



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Product Designer for Capital One Labs

  • Apr 2017 - May 2018

  Leading art direction and visual design for the Capital One Labs innovation team. Collaborating with product managers, developers, and design team on research activities, strategy sessions, ideation, design, and testing of new product concepts. Translating customer needs to align with business requirements, and presenting elegant design concepts and solutions to multiple stakeholders. Leading art direction and visual design for the Capital One Labs innovation team. Collaborating with product managers, developers, and design team on research activities, strategy sessions, ideation, design, and testing of new product concepts. Translating customer needs to align with business requirements, and presenting elegant design concepts and solutions to multiple stakeholders.



Novus Partners, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• UX Director

  • Oct 2015 - Apr 2017

  Responsible for the user experience and visual design on all client-facing Novus applications. Developed UX strategy, conducted research, and applied human-centered design to improve existing products and build new ones. Collaborated with design team and executive leadership to explore innovative concepts that aligned to business strategies, and was also responsible for developing and socializing the overall strategic vision among internal stakeholders. Responsible for the user experience and visual design on all client-facing Novus applications. Developed UX strategy, conducted research, and applied human-centered design to improve existing products and build new ones. Collaborated with design team and executive leadership to explore innovative concepts that aligned to business strategies, and was also responsible for developing and socializing the overall strategic vision among internal stakeholders.



Priceline

• United States
• Internet Publishing
• 700 & Above Employee

• Sr. UI/UX Designer

  • Jul 2014 - Oct 2015

  Led user and visual experience design on Hotel products, the priority revenue generator for Priceline.com. Developed and conducted customer research, usability studies, and A/B testing; based on our findings, designed strategies to increase conversion rates. Measured success to present opportunities and support decision-making. Created interaction and visual design standards to promote a consistent, modern, and useful representation of the Priceline brand. Led user and visual experience design on Hotel products, the priority revenue generator for Priceline.com. Developed and conducted customer research, usability studies, and A/B testing; based on our findings, designed strategies to increase conversion rates. Measured success to present opportunities and support decision-making. Created interaction and visual design standards to promote a consistent, modern, and useful representation of the Priceline brand.



Tentsquare

• NYC

• Creative Director

  • Aug 2013 - Jul 2014

  Responsible for creative direction for all visual and user experience design, including hands-on art direction for the creative team for this fast-paced, user-focused, and design-centric startup. Responsible for creative direction for all visual and user experience design, including hands-on art direction for the creative team for this fast-paced, user-focused, and design-centric startup.



Deloitte Digital

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior User Experience Architect

  • Jan 2011 - Aug 2013

  Applied human-centered design methods to build empathy and advocate for the customer. Presented research findings and design concepts to designers and product partners. Tackled UI/UX challenges and presented ideas focused on iOS and Android mobile applications. Responsible for creating wireframes and interactive prototypes to articulate and test user flows, UI design, and UI animation. Visual design and art direction for both mobile (native and responsive web) and desktop platforms. Clients… Show more Applied human-centered design methods to build empathy and advocate for the customer. Presented research findings and design concepts to designers and product partners. Tackled UI/UX challenges and presented ideas focused on iOS and Android mobile applications. Responsible for creating wireframes and interactive prototypes to articulate and test user flows, UI design, and UI animation. Visual design and art direction for both mobile (native and responsive web) and desktop platforms. Clients included Target, AutoTrader, Kaiser Permanente, Eaton, and others. Show less Applied human-centered design methods to build empathy and advocate for the customer. Presented research findings and design concepts to designers and product partners. Tackled UI/UX challenges and presented ideas focused on iOS and Android mobile applications. Responsible for creating wireframes and interactive prototypes to articulate and test user flows, UI design, and UI animation. Visual design and art direction for both mobile (native and responsive web) and desktop platforms. Clients… Show more Applied human-centered design methods to build empathy and advocate for the customer. Presented research findings and design concepts to designers and product partners. Tackled UI/UX challenges and presented ideas focused on iOS and Android mobile applications. Responsible for creating wireframes and interactive prototypes to articulate and test user flows, UI design, and UI animation. Visual design and art direction for both mobile (native and responsive web) and desktop platforms. Clients included Target, AutoTrader, Kaiser Permanente, Eaton, and others. Show less