Alice H Leung

Customer Service Representative at MAXIMUS Canada
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Contact Information
us****@****om
(386) 825-5501
Location
Victoria, British Columbia, Canada, CA
Languages
  • English Professional working proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Professional working proficiency

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Bio

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Experience

    • Canada
    • Government Administration
    • 300 - 400 Employee
    • Customer Service Representative
      • May 2017 - Present

    • Canada
    • Insurance
    • 700 & Above Employee
    • Administrative Assistant
      • Feb 2015 - Mar 2016

      Day to day activities provider customer service on phone and face to face in an insurance company. Handing multi lane phone system, 30 lines phone system. Coordinating in coming and outgoing correspondence. Assisting client requests as needed. Mail, courier, office email, filing, photocopying, and scanning. Scheduling meeting and arrange teleconferences. Report to head office for the major repairs and arrange technician for the minor fixing. Responsible for checked on Account Receivable and Account Payable including processing of invoices. maintain and order Catalogs, forms, office and kitchen supplies biweekly. Prepared conference rooms for training and meetings. Coordinated and set up a booth in a 13,00 people scenic walk and festival, Walk with the Dragon- SUCCESS Foundation. Planning and ordering on give away souvenirs with $1000 budgets. Coordinated 80 guests company award/annual dinner events. Prepared guest list and menu, set schedule, ordered furniture and supplies, and coordinated set-up. Show less

    • Canada
    • Wholesale
    • 700 & Above Employee
    • Front End Assistant
      • 2008 - 2009

      Communicated effectively and interpersonal skills. Operated cash register and handled money efficiently. Assisted customers with meeting their specific needs. Communicated effectively and interpersonal skills. Operated cash register and handled money efficiently. Assisted customers with meeting their specific needs.

    • United Kingdom
    • Hospitals and Health Care
    • Administrative Assistant
      • 2006 - 2007

      Administrative work in a 40 units of independent senior home. Prepared and updated renal documents. Excellent customer service and telephone communication skills and performed troubleshooting and technical support. Assisted tenants with meeting their specific needs. Prepared employees' schedules. Administrative work in a 40 units of independent senior home. Prepared and updated renal documents. Excellent customer service and telephone communication skills and performed troubleshooting and technical support. Assisted tenants with meeting their specific needs. Prepared employees' schedules.

Education

  • Simon Fraser University
    Business Administration and Management, General
    1998 - 2002
  • Kwantlen Polytechnic University
    Business Administration and Management, General
    1999 - 2003

Community

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