Rishabh Makrand
Chief Operating Officer at Coastr- Claim this Profile
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English Native or bilingual proficiency
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German Limited working proficiency
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Hindi Native or bilingual proficiency
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Bhojpuri Native or bilingual proficiency
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Kannada Limited working proficiency
Topline Score
Bio
Rob Holtom
Rishabh is one of those rare people who's a creative thinker and strong on delivery. He's an awesome communicator who uses his creativity to engage his audience - with a particular emphasis on powerful analogy. He has tons of passion combined with knowledge about the wide array of technologies supporting the data analytics landscape. I personally very much valued his contribution to the data team at BT.
Jason Perkins
In my role covering the Decision support platform director then Rishabh was one of my trusted lieutenants, leading on platform simplification, global services data engineering and system rationalisation. I was impressed with Rishabh attitude, as a self starter who diligently followed through on execution. In term of framing the role then Rishabh was part of a large global team on one of the world top 1% data platforms, which can be a challenge to manage but this was made easier by the fact that my direct reports bonded together as a virtual team across geographies to support me. Rishabh was respected in the team for his problem solving and technical engineering ability leading on building enterprise data solutions. Rishabh is someone who seeks opportunities, knew when to ask for help and actively requested feedback to continually improve himself as a leader. I enjoyed working with Rishabh, continue to keep in touch and look forward to our next opportunity to work together.
Rob Holtom
Rishabh is one of those rare people who's a creative thinker and strong on delivery. He's an awesome communicator who uses his creativity to engage his audience - with a particular emphasis on powerful analogy. He has tons of passion combined with knowledge about the wide array of technologies supporting the data analytics landscape. I personally very much valued his contribution to the data team at BT.
Jason Perkins
In my role covering the Decision support platform director then Rishabh was one of my trusted lieutenants, leading on platform simplification, global services data engineering and system rationalisation. I was impressed with Rishabh attitude, as a self starter who diligently followed through on execution. In term of framing the role then Rishabh was part of a large global team on one of the world top 1% data platforms, which can be a challenge to manage but this was made easier by the fact that my direct reports bonded together as a virtual team across geographies to support me. Rishabh was respected in the team for his problem solving and technical engineering ability leading on building enterprise data solutions. Rishabh is someone who seeks opportunities, knew when to ask for help and actively requested feedback to continually improve himself as a leader. I enjoyed working with Rishabh, continue to keep in touch and look forward to our next opportunity to work together.
Rob Holtom
Rishabh is one of those rare people who's a creative thinker and strong on delivery. He's an awesome communicator who uses his creativity to engage his audience - with a particular emphasis on powerful analogy. He has tons of passion combined with knowledge about the wide array of technologies supporting the data analytics landscape. I personally very much valued his contribution to the data team at BT.
Jason Perkins
In my role covering the Decision support platform director then Rishabh was one of my trusted lieutenants, leading on platform simplification, global services data engineering and system rationalisation. I was impressed with Rishabh attitude, as a self starter who diligently followed through on execution. In term of framing the role then Rishabh was part of a large global team on one of the world top 1% data platforms, which can be a challenge to manage but this was made easier by the fact that my direct reports bonded together as a virtual team across geographies to support me. Rishabh was respected in the team for his problem solving and technical engineering ability leading on building enterprise data solutions. Rishabh is someone who seeks opportunities, knew when to ask for help and actively requested feedback to continually improve himself as a leader. I enjoyed working with Rishabh, continue to keep in touch and look forward to our next opportunity to work together.
Rob Holtom
Rishabh is one of those rare people who's a creative thinker and strong on delivery. He's an awesome communicator who uses his creativity to engage his audience - with a particular emphasis on powerful analogy. He has tons of passion combined with knowledge about the wide array of technologies supporting the data analytics landscape. I personally very much valued his contribution to the data team at BT.
Jason Perkins
In my role covering the Decision support platform director then Rishabh was one of my trusted lieutenants, leading on platform simplification, global services data engineering and system rationalisation. I was impressed with Rishabh attitude, as a self starter who diligently followed through on execution. In term of framing the role then Rishabh was part of a large global team on one of the world top 1% data platforms, which can be a challenge to manage but this was made easier by the fact that my direct reports bonded together as a virtual team across geographies to support me. Rishabh was respected in the team for his problem solving and technical engineering ability leading on building enterprise data solutions. Rishabh is someone who seeks opportunities, knew when to ask for help and actively requested feedback to continually improve himself as a leader. I enjoyed working with Rishabh, continue to keep in touch and look forward to our next opportunity to work together.
Credentials
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Foreign Language - German
Goethe Institut, GermanyNov, 2008- Nov, 2024 -
AWS Certified Solution Architect
Udemy -
Spark and Python for Bigdata with PySpark
Udemy -
Statistics for Business Analytics and Data Science A-Z™
Udemy
Experience
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Coastr
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United Kingdom
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Software Development
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1 - 100 Employee
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Chief Operating Officer
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Feb 2022 - Present
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Director of Engineering & Technology
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Nov 2019 - Feb 2022
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Head of Technology
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Nov 2019 - Nov 2019
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BT Group
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United Kingdom
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Telecommunications
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700 & Above Employee
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Principal
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Mar 2014 - Nov 2019
- Creating Digital Native strategy, roadmap and carving out programs for Global unit of British Telecom. Aiming NPS +40, Reduction in Cost to Serve by 40 to 60 % - Incubated, Designed and Delivered programs which provided actionable insights to make faster operational decisions in Openreach arm of BT, such as View My Engineer, View My Job, Multiple Missed Appointments, forecasting of Fluidity and Non-Fluidity of a Job for Service Delivery and Infrastructure. - System Transformation and… Show more - Creating Digital Native strategy, roadmap and carving out programs for Global unit of British Telecom. Aiming NPS +40, Reduction in Cost to Serve by 40 to 60 % - Incubated, Designed and Delivered programs which provided actionable insights to make faster operational decisions in Openreach arm of BT, such as View My Engineer, View My Job, Multiple Missed Appointments, forecasting of Fluidity and Non-Fluidity of a Job for Service Delivery and Infrastructure. - System Transformation and Rationalization Champion – uplifted 38 BI/ Data warehouse applications (~50% of the estate of Decision Support System platform) to strategic stack, saved £3.5M as Datacenter cost and £1.3M for Application Support cost - Part of the team where we performed UK’s biggest Data Warehouse migration of 85 TB, from Oracle 10g to Oracle 12c - Led Human-Centred design approach program (DaVinci) across India locations, One of the 1st change advocates, coached others. Show less - Creating Digital Native strategy, roadmap and carving out programs for Global unit of British Telecom. Aiming NPS +40, Reduction in Cost to Serve by 40 to 60 % - Incubated, Designed and Delivered programs which provided actionable insights to make faster operational decisions in Openreach arm of BT, such as View My Engineer, View My Job, Multiple Missed Appointments, forecasting of Fluidity and Non-Fluidity of a Job for Service Delivery and Infrastructure. - System Transformation and… Show more - Creating Digital Native strategy, roadmap and carving out programs for Global unit of British Telecom. Aiming NPS +40, Reduction in Cost to Serve by 40 to 60 % - Incubated, Designed and Delivered programs which provided actionable insights to make faster operational decisions in Openreach arm of BT, such as View My Engineer, View My Job, Multiple Missed Appointments, forecasting of Fluidity and Non-Fluidity of a Job for Service Delivery and Infrastructure. - System Transformation and Rationalization Champion – uplifted 38 BI/ Data warehouse applications (~50% of the estate of Decision Support System platform) to strategic stack, saved £3.5M as Datacenter cost and £1.3M for Application Support cost - Part of the team where we performed UK’s biggest Data Warehouse migration of 85 TB, from Oracle 10g to Oracle 12c - Led Human-Centred design approach program (DaVinci) across India locations, One of the 1st change advocates, coached others. Show less
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Accolite
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United States
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Software Development
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700 & Above Employee
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Business Analyst
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Dec 2011 - Jan 2014
- Evaluated various Hospitals and their associated ancillaries’ systems for acquisitions, uplifting them with HMA (Health Management Associates) standards. 2 hospitals acquired in 8 weeks (each) timeline. - Interacted with various stakeholders (Marketing team, Chief Medical Officers), understanding their requirement, designing the product (portals) based on various inputs, market research. - Conducted delivery planning for the feature implementation, sprint planning for Patient and… Show more - Evaluated various Hospitals and their associated ancillaries’ systems for acquisitions, uplifting them with HMA (Health Management Associates) standards. 2 hospitals acquired in 8 weeks (each) timeline. - Interacted with various stakeholders (Marketing team, Chief Medical Officers), understanding their requirement, designing the product (portals) based on various inputs, market research. - Conducted delivery planning for the feature implementation, sprint planning for Patient and Provider portals. - Designed Next Generation Dealer sites for 350+ Ford and Lincoln Dealers in US, completely revamped their dealer inventory management for new & used cars, lead submissions, service appointments, coupons etc. - Collaborated with clients to define various modules like Dealer Inventory (new & used), Lead Submissions, Service Appointments, Coupons, Feeds and various other features of Ford Dealer sites - Partnered with stakeholders to define the scope of product Dealer Management Tool (Ford), which helped dealers to maintain and customize their dealer site as per their needs Show less - Evaluated various Hospitals and their associated ancillaries’ systems for acquisitions, uplifting them with HMA (Health Management Associates) standards. 2 hospitals acquired in 8 weeks (each) timeline. - Interacted with various stakeholders (Marketing team, Chief Medical Officers), understanding their requirement, designing the product (portals) based on various inputs, market research. - Conducted delivery planning for the feature implementation, sprint planning for Patient and… Show more - Evaluated various Hospitals and their associated ancillaries’ systems for acquisitions, uplifting them with HMA (Health Management Associates) standards. 2 hospitals acquired in 8 weeks (each) timeline. - Interacted with various stakeholders (Marketing team, Chief Medical Officers), understanding their requirement, designing the product (portals) based on various inputs, market research. - Conducted delivery planning for the feature implementation, sprint planning for Patient and Provider portals. - Designed Next Generation Dealer sites for 350+ Ford and Lincoln Dealers in US, completely revamped their dealer inventory management for new & used cars, lead submissions, service appointments, coupons etc. - Collaborated with clients to define various modules like Dealer Inventory (new & used), Lead Submissions, Service Appointments, Coupons, Feeds and various other features of Ford Dealer sites - Partnered with stakeholders to define the scope of product Dealer Management Tool (Ford), which helped dealers to maintain and customize their dealer site as per their needs Show less
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Project Lead
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Dec 2009 - Nov 2011
- Created Model-Based Automation Testing Framework for 25k units for BFSI product (Payments) owned by S1 Corporation (US) - Formulated Functional and Specification document for Finance domain product named Aradhya - Created Model-Based Automation Testing Framework for 25k units for BFSI product (Payments) owned by S1 Corporation (US) - Formulated Functional and Specification document for Finance domain product named Aradhya
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Finvolv
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India
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Financial Services
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100 - 200 Employee
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Release Manager
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Sep 2008 - Nov 2009
- Technical Account Manager of Artemis 7 product, owned this product on behalf of Versata/Trilogy - Implemented various processes in Project, Bidding for projects, managing work volume for Organization - Technical Account Manager of Artemis 7 product, owned this product on behalf of Versata/Trilogy - Implemented various processes in Project, Bidding for projects, managing work volume for Organization
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Senior Software Engg
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Aug 2005 - Sep 2008
- Created Lead generation engine and microsites for Daimler-Chrysler & Ford. - Developed a POS (Point of Sale) and implemented the currency conversion and item return functionality, this was later got sold to Carrefour (retail segment) - Created Lead generation engine and microsites for Daimler-Chrysler & Ford. - Developed a POS (Point of Sale) and implemented the currency conversion and item return functionality, this was later got sold to Carrefour (retail segment)
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Education
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2001 - 2005
Visvesvaraya Technological University
B.E, Industrial engg & Mgmt -
2001 - 2005
SIT
B.E, Industrial Engineering & Management -
1997 - 1999
St. Xavier's College, Ranchi
12th, Physics, chemistry, biology -
1987 - 1997
Catholic Mission School
10th, -
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