Experience

WeXL Org

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Programs & Operations

  • Nov 2021 - Present



Hipline

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Studio Crew Operations Manager

  • Sep 2018 - Present

  I help manage the Studio Crew team - the team of volunteers that work the front desk of the studio, along with manage all studio operations of Hipline with the management team. I am responsible for the hiring, on-boarding, training, and development of front desk staff (approx. 35 crew members annually). My main responsibilities are to build and foster relationships with the community, instructors, and staff of Hipline, a space for dance, fitness, movement, and creativity, which offers 30 classes a week. I also created the current hybrid model of in-person, live-streamed classes, and created all new protocols for both staff and clients. Show less



Hybycozo

• Oakland, CA

• eCommerce & Customer Experience Specialist

  • Jul 2018 - Dec 2018

  Processed all incoming orders and customer requests for geometric lighting and art company led by artists Yelena Filipchuk and Serge Beaulieu. Completed order fulfillment on Shopify and packaged and prepared items for shipment. Organized studio and warehouse inventory, improving workflow of order fulfillment Processed all incoming orders and customer requests for geometric lighting and art company led by artists Yelena Filipchuk and Serge Beaulieu. Completed order fulfillment on Shopify and packaged and prepared items for shipment. Organized studio and warehouse inventory, improving workflow of order fulfillment



IGN Entertainment

• United States
• Online Media
• 300 - 400 Employee

• Integrated Marketing Project Manager

  • Feb 2016 - Mar 2018

  The Integrated Marketing team at IGN is a team of strategy experts & project managers. As an Integrated Marketing Project Manager, I was responsible for the following: •. Led project management initiatives for campaigns tied to $30 million in revenue in 2017 •. Created post-Sales workflow to streamline communication about project deliverables to Editorial, Branded Video, Sales, and Creative teams •. Manage intake of 25 – 30 proposals monthly, ranging from $150K to upwards of $2 million, setting up brainstorms, tracking documents, and assigning to one of three Integrated Marketing Strategy Managers • Facilitate internal kick-off calls between Sales and internal departments, defining milestones and deadlines for all stakeholders involved •. Track progress of production throughout entire lifecycle to ensure client expectations are exceeded and each milestone is on schedule and within budget •. Troubleshoot technical issues, coordinating between clients and various teams, including Ad Operations and Content Show less



Mode Media Corporation (formerly Glam Media)

• United States
• Online Media
• 1 - 100 Employee

• Ad Solutions Director

  • Oct 2013 - Jun 2015

  •. Managed 5 members on the project management team, providing hands-on coaching and measuring on-going performance •. Oversaw projects from beginning to end tied to $5 million in campaign revenue with key accounts: TJ Maxx, Kellogg’s, P&G, and FitBit •. Worked with the diverse portfolio of over 200 Mode influencers across the following verticals to create custom content for brand advertisers: Fashion, Family, Fitness, Beauty, Men’s Lifestyle •. Delivered project updates and analytics for sales teams to share with client, resulting in 70% repeat business rate •. Assisted with branded video production shoots, providing progress updates to clients, to ensure end product satisfied client marketing needs and objectives •. Worked with key stakeholders to drive the successful launch of Mode’s new content-discovery platform, Mode.com, assigning responsibilities to each team and keeping team accountable for deliverables and deadlines •. Facilitated prompt resolution if any issues arose that could have delayed or changed the overall scope of a program •. Collaborated with engineering and product to roll out new products to market and train respective teams for efficient operations Show less



Curse

• United States
• Computer Games
• 1 - 100 Employee

• Sales Development Manager

  • May 2009 - Jul 2013

  SALES DEVELOPMENT MANAGER (November 2012 - July 2013) INSIDE SALES MANAGER (February 2011 - November 2012) SENIOR ACCOUNT EXECUTIVE (May 2009 - February 2011) •. Managed a team of 5 Account Managers and Account Executives responsible for over $3 - $4 million dollars in annual ad revenue •. Established new workflows for the sales team, creating a formal operating process for project roll-outs, and solving for any client issues as it related to completion of a project •. Developed collateral and case studies to ensure future revenue opportunities in collaboration with various teams, including Sales, Marketing, Ad Operations, Editorial, and Creative •. Established new workflows, operating process, and made continuous improvements cross-departmentally to increase day-to-day operational efficiencies • Spearhead comprehensive new-hire training program by educating and informing new employees of protocol, processes, and departmental expectations Show less



Ziff Davis

• United States
• Software Development
• 500 - 600 Employee

• Senior Account Executive

  • Nov 2007 - Jan 2009

  • Exceeded $4 million in revenue goals with key NY accounts such as Gillette, Frito-Lay, Dell/Alienware, Sony Online Entertainment, Tangible Media, Mediacom, AKQA •. Oversaw forecasting, tracking, reporting and documentation of sales performance on weekly basis, presenting all findings to management team • Exceeded $4 million in revenue goals with key NY accounts such as Gillette, Frito-Lay, Dell/Alienware, Sony Online Entertainment, Tangible Media, Mediacom, AKQA •. Oversaw forecasting, tracking, reporting and documentation of sales performance on weekly basis, presenting all findings to management team



IGN Entertainment

• United States
• Online Media
• 300 - 400 Employee

• Account Executive, IGN and Fox Interactive Game Sales

  • Aug 2004 - Oct 2007

  ACCOUNT EXECUTIVE (April 2006 - October 2007) SALES COORDINATOR (August 2004 - April 2006) •. Exceeded $8 million FY06 and FY07 annual sales goal and awarded top sales team over goal •. Managed full life cycle of RFPs, creating proposals, facilitated campaign optimization, and end of campaign analysis •. Served as liaison between Account Executives, Creative Services, Ad Operations, and Order Management, ensuring that all cross-functional teams were assigned responsibilities and all objectives had been clearly identified to drive results for clients •. Mentored and supervised several sales coordinators, instilling in them strategic sales skills and preparing them for the next step to the Account Executive role Show less