Isabella Rocha

Property Security Management Analyst at STIHL Ferramentas Motorizadas Ltda
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Contact Information
us****@****om
(386) 825-5501
Location
Canoas, Rio Grande do Sul, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
Skills

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Credentials

  • Customer Experience (CX)
    Escola Conquer
    Jul, 2022
    - Nov, 2024
  • BUG DA PERESTROIKA
    PEREST
    Sep, 2020
    - Nov, 2024
  • Higher Itermediate – Kaplan International College Bath
    Kaplan International Languages
    Feb, 2012
    - Nov, 2024
  • PET
    Cambridge English Language Assessment

Experience

  • STIHL Ferramentas Motorizadas Ltda
    • Brazil
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Property Security Management Analyst
      • Apr 2021 - Present

      - Management, analysis and control of Security contracts; - Part of the OAS STIHL commission; - Management, analysis and control of contracts related to the fleet of vehicles; - Management of the vehicle fleet in Brazil; - Responsible for the SLA of contracts in the area; - Mapping and managing risks in the area; - Financial management of contracts; - Management of high school internship program; - Mapping and ensuring compliance in visual signs; - Access control and identification/badges; - Survey, discount and payment of traffic violations and user/fleet support; - Development of reports and control spreadsheets; - Relationship and intermediary with suppliers; - Updates/registers in the system; - Organization/validation of documents and file management; - Control, update and organization of documents; - Assistance to internal customer. Show less

  • Lojas Renner S.A.
    • Brazil
    • Retail
    • 700 & Above Employee
    • CSC Licensed Products Assistant
      • Nov 2020 - Apr 2021

      - Reporting and payment of royalties; - Internal audit of orders; - Control of approval of suppliers; - Analysis and control of contracts; - Control, update and organization of documents; - Customer service (internal customer); - Customer service; - Service to the licensor. - Reporting and payment of royalties; - Internal audit of orders; - Control of approval of suppliers; - Analysis and control of contracts; - Control, update and organization of documents; - Customer service (internal customer); - Customer service; - Service to the licensor.

  • STIHL Ferramentas Motorizadas Ltda
    • Brazil
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Management of Patrimonial Security Intern
      • Jan 2018 - Jan 2020

      - Responsible for supporting property security activities; - Internship / high school program management; - Mapping and ensuring compliance in visual signs; - Access control and identification / badges; - Monitoring of the company's entire vehicle fleet; - Survey of traffic violations and support to the user / fleet; - Development of reports and control spreadsheets; - Relationship and intermediation with suppliers; - Updates / registration records in the system; - Document organization / validation and file management. Show less

  • Itaú Chile
    • Chile
    • Banking
    • 700 & Above Employee
    • Operational Administrative Assistant Intern
      • Jan 2017 - Aug 2017

      - Support to the operational and commercial processes of the agencies; - Document checking and archiving; - Customer service (guidance on products / services); - Monitoring of results and reporting; - Sales of financial / banking products; - User support in ATM. - Support to the operational and commercial processes of the agencies; - Document checking and archiving; - Customer service (guidance on products / services); - Monitoring of results and reporting; - Sales of financial / banking products; - User support in ATM.

  • Instituto Inovação
    • IT Services and IT Consulting
    • Product Innovation Intern
      • Jun 2016 - Nov 2016

      -Support in product innovation projects; - Invoice management and document organization; - Intermediate in company-supplier-customer contacts; - Monitoring of vehicles and operational processes; - Reporting to the coordination about projects and processes. -Support in product innovation projects; - Invoice management and document organization; - Intermediate in company-supplier-customer contacts; - Monitoring of vehicles and operational processes; - Reporting to the coordination about projects and processes.

Education

  • Descomplica
    MBA, Project Strategic Management and Agile Methodologies
    2021 - 2022
  • Centro Universitário La Salle
    Bachelor of Business Administration (B.B.A.), Business Administration
    2015 - 2020
  • IPUC
    Certificate in Business Administration, Business Administration
    2014 - 2015

Community

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