Philip Z.

Branch Operations Manager at NET Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Scranton, US

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Experience

  • NET Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Branch Operations Manager
      • Jan 2023 - Present

      In my role as Branch Operations Manager, I am responsible for the comprehensive oversight of our branches, focusing on optimizing their performance. This includes the implementation of training materials and strategies aimed at motivating our staff to achieve their utmost potential. Through rigorous analysis of diverse organizational data, ranging from transactional records to loan application metrics, I ensure our team members are equipped and primed to deliver exceptional service to our… Show more In my role as Branch Operations Manager, I am responsible for the comprehensive oversight of our branches, focusing on optimizing their performance. This includes the implementation of training materials and strategies aimed at motivating our staff to achieve their utmost potential. Through rigorous analysis of diverse organizational data, ranging from transactional records to loan application metrics, I ensure our team members are equipped and primed to deliver exceptional service to our members across all branches.

    • Branch Manager
      • Feb 2021 - Dec 2022

    • Loan Officer
      • Jul 2017 - Feb 2021

      Scranton, Pennsylvania Area

  • The University of Scranton Small Business Development Center (SBDC)
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Consultant intern
      • Sep 2022 - Dec 2022

  • PenFed Credit Union
    • United States
    • Financial Services
    • 700 & Above Employee
    • Branch Operations Officer
      • Mar 2017 - May 2017

      Scranton, Pennsylvania Area

  • Valor Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Member Service Representative
      • Sep 2014 - Feb 2017

      Scranton, Pennsylvania

  • PNC
    • United States
    • Financial Services
    • 700 & Above Employee
    • Financial Sales Consultant
      • Jul 2012 - Aug 2014

      Scranton, Pennsylvania

    • Head Teller
      • Jul 2011 - Jul 2012

      Scranton, Pennsylvania

    • Bank Teller
      • Jun 2009 - Jul 2011

      Scranton, Pennsylvania

Education

  • Bloomsburg University of Pennsylvania
    Bachelor's degree, Economics
    2004 - 2008
  • University of Scranton
    Master of Business Administration - MBA, Business Analytics Specialization
    2021 - 2024

Community

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