Solution Engineer

• Feb 2022 - Present

Solution Architect, Information Governance & Digital Solutions

• Feb 2016 - Feb 2022

Sr. Application Engineer

• Apr 2015 - Feb 2016

Solution Consultant

• Aug 2012 - May 2015

Implement solutions that exceeds customer's expectations based on requirements defined by business unit owners and staying within budgeted estimates Assist with conducting and documenting business discovery with customer stakeholders to determine functional requirements for the implementation of their OnBase solution Implement customers OnBase solutions based on the documented business discovery Provide knowledge transfer to customers appointed OnBase System Administrator and customer's business users Diagnose and troubleshoot operational issues impacting deployed OnBase solutions; work collaboratively with other OnBase professionals to resolve issues

Software Consultant

• Jan 2012 - Aug 2012

Worked on a project to become a subject matter expert in the area of affordable housing accounting Perform accounting implementations for Bostonpost software, which includes export to MRI software and QuickbooksPerform general community implementations for Bostonpost, and affordable housing management software Analyze processes for areas of improvement, both post and pre aquisition of Bostonpost TechnologiesCreate custom financial and managerial reports for residential and commercial customersPerform commercial management module implementationsPerform financial data conversions

Software Quality Assurance Engineer II

• Jan 2011 - Jan 2012

Promoted into Role from Quality Assurance Engineer ILearned principals of agile software development, Kanban, and scrumHelped lead the implementation of these principalsWorked with industry leading consulting firm to develop skill in automated testingGained experience adding international functionality to general ledger and accounts payable modules

Software QA Engineer I

• Jan 2011 - Sep 2011

Designed and scripted dozens of manual tests for new and existing featuresDeveloped a deep technical knowledge of general ledger and accounts payable modulesWorked on third party data integrations and API'sGained valuable knowledge of the real estate management and investment solutions industryPromoted to Quality Assurance Engineer II

Financial Service Specialist

• Sep 2009 - Dec 2010

Gained experience in the following: Accounts Payable & Accounts Receivable General Ledger & Account Reconciliation Credit & Collections Operations Financial Analysis & Reporting Claims Risk Analysis Six Sigma Green Belt Training Gained experience in the following: Accounts Payable & Accounts Receivable General Ledger & Account Reconciliation Credit & Collections Operations Financial Analysis & Reporting Claims Risk Analysis Six Sigma Green Belt Training

Manager Trainee

• Aug 2008 - Jun 2009

Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement. Determined prices based on forecasts of customer demand. Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement. Determined prices based on forecasts of customer demand.

Circulation Desk Student Supervisor

• Aug 2004 - May 2008

Supervised daily operational activities Developed and indexed databases that provide information for library users Directed and trained library staff in duties such as receiving, shelving, researching, cataloging, and equipment use Responded to customer complaints and concerns, taking action as necessary Supervised daily operational activities Developed and indexed databases that provide information for library users Directed and trained library staff in duties such as receiving, shelving, researching, cataloging, and equipment use Responded to customer complaints and concerns, taking action as necessary