Experience

Integrated Access Corporation

• United States
• Telecommunications
• 1 - 100 Employee

• VP of TeleContact Services

  • Feb 1996 - Present

  Participated in the initial startup, development and launch of integrated access corporation (iac), an entirely new business venture, in 1996. Currently oversee the TeleContact Services Division of integrated access corporation (iac). Specific accountabilities include: - Client Management - Client Planning - Client Program Implementation and Optimization - Staff Recruiting & Development - Database Development & Mining - Direct Marketing Participated in the initial startup, development and launch of integrated access corporation (iac), an entirely new business venture, in 1996. Currently oversee the TeleContact Services Division of integrated access corporation (iac). Specific accountabilities include: - Client Management - Client Planning - Client Program Implementation and Optimization - Staff Recruiting & Development - Database Development & Mining - Direct Marketing



Scott Paper Company

• US Marketing Manager, Skin Care Products

  • Oct 1995 - Jan 1996

  Oversaw the Marketing and new Product Development for the Skin Care Products Business of Scott Paper Company. Responsible for managing the $50MM P+L for this businss- Responsible for overall strategic business unit focus, new product development and commercialization, database marketing and overall marketing activities- Played a key role in launching fifteen new products in 1995 that contributed significantly to North American earnings improvement of 60% over prior year.- Provided forecasting, brand life-cycle management, managing national pricing decisions and policies and overall business unit profitability for the $50MM business unit Show less

• National Distribution Alliance Manager

  • Oct 1994 - Sep 1995

  Accountable for managing corporate relationship with top five customers of the Away-From-Home Division. Negotiated customer incentive programs and oversaw new product commercialization with these customers.- Developed and implemented national sales training program to support new hire training for Scott Paper's field sales organization.- Directed customized database/direct marketing projects and customer focused asset management programs for Scott Paper's three largest North American customers.- Developed and implemented a national product and sales training program for Scott Paper's largest customer. Subsequently trained 1,200 new customer service representatives across the country. Show less

• Regional Sales Manager

  • Jul 1993 - Sep 1994

  Accountable for P+L of $50MM in southeastern US market. Managed and led a sales team of twelve. Managed various national/local distribution channels to gain best access to commercial end users. Resolved channel conflicts. Developed strategies for new product commercialization. Shaped and implemented the region's channel access and sales deployed strategies. - Increased share and profitability every year- Named U.S. Region of the Year (1994), the best of 14 NA regions, with an 18% increase in earnings and new product growth of 19%.- Awarded three Sales Excellence Awards for sales which generated combined incremental earnings of over $400,000.- Named Supplier of the Year by largest Scott Paper customer for two consecutive years.- Led first Scott Paper sales team to utilize new selling model which incorporated technology and team selling to radically shift the Division's go-to-market access model. Show less

• District Sales Manager

  • Aug 1990 - Jun 1993

• Area Sales Manager

  • Aug 1986 - Jul 1990

• Senior Sales Representative

  • Dec 1985 - Jul 1986

• Sales Representative

  • Oct 1983 - Nov 1985