Jose Ignacio Chaves

Program Manager at Lionbridge CAM
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Contact Information
us****@****om
(386) 825-5501
Location
Costa Rica, CR
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Jul, 2022
    - Nov, 2024
  • Six Sigma Black Belt (CSSBB)
    6SIGMAstudy - The global certification body for six sigma certifications
    Apr, 2020
    - Nov, 2024
  • Scrum Master Certified (SMC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Mar, 2020
    - Nov, 2024
  • Scrum Product Owner Certified (SPOC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Mar, 2020
    - Nov, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Jun, 2021
    - Nov, 2024
  • Certified Tester Foundation Level (CTFL)
    ISTQB® - International Software Testing Qualifications Board
  • SCRUMstudy Certified Trainer (SCT)
    SCRUMstudy - Accreditation Body for Scrum and Agile
  • Scrum Developer Certified (SDC)
    SCRUMstudy - Accreditation Body for Scrum and Agile

Experience

    • Costa Rica
    • Advertising Services
    • 1 - 100 Employee
    • Program Manager
      • May 2023 - Present

    • Senior Project Manager
      • Jan 2022 - May 2023

    • Costa Rica
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Jul 2021 - Jan 2022

    • Costa Rica
    • Advertising Services
    • 1 - 100 Employee
    • Test Lead - Games
      • Aug 2020 - Jul 2021

      • Managing and supervising human capital and assignments for multiple projects• Coordinating the effective implementation of test plans and work sprints for the team• Handling day to day communication with clients and management• Plan and own daily standups, retrospective meetings and post-mortems• Forecasting upcoming projects and overall headcount availability• Overseeing shared projects across sites and maintaining quality/timely deliverables• Leading and delivering AAA projects for high quality, world-class clients Show less

    • Senior LQA Engineer - Games
      • Feb 2020 - Aug 2020

      • Overseeing the execution of test plans of projects shared with the Test Lead• Coordinating the timely delivery of tasks within the assigned projects• Sharing knowledge with other members of the testing team• Performing administrative tasks assigned by the Test Lead• Performing other activities necessary for the proper conduct of work in accordance with theLead's instructions

    • LQA Engineer - Games
      • Jul 2019 - Feb 2020

      • Execution and updating of test cases• Testing product/game translation quality, consistency, and language correctness according to given specifications• Reporting bugs in line with project requirements• In-depth product analysis as part of playing and testing for better understanding of its functioning and gathering feedback, providing suggestions for product improvements;• Acquiring knowledge on testing methodologies and the videogame market

    • LQA Tester - Games
      • Mar 2019 - Jul 2019

      • Analyzed language issues and localization bugs based on available guidelines.• Managed and updated reporting tools and systems for issue tracking and resolution.• Coordinated with remote team members to ensure alignment in testing progress and project delivery of quality work.• Provided feedback and suggestions for product improvement based on an understanding of the game's functionality.

    • Food and Beverage Services
    • General Manager
      • Mar 2017 - Feb 2019

Education

  • Universidad de Costa Rica
    Computer Software and Media Applications
    2014 - 2018
  • Universidad Estatal a Distancia de Costa Rica
    Business Administration and Management, General
    2019 - 2022

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