Eugene Chong

Technical Product Manager at Eventbase
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area
Languages
  • English Native or bilingual proficiency

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Experience

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Technical Product Manager
      • Nov 2021 - Present

    • Solutions Engineer
      • Mar 2020 - Nov 2021

      - Develop Proofs of Concept to demonstrate functionality and the art of the possible- Scope, plan and deliver presentations and demonstrations that are tailored to the client’s technical requirements and audience- Participate in deep architectural discussions with the Product team and design exercises to create solutions while ensuring scalability against multiple clients

    • Technical Lead
      • Feb 2018 - Mar 2020

      - Oversaw the technical delivery of up to 15 concurrent project implementations withcross-functional development teams, collaborating with mobile and backend developers- Portfolio included a variety of Fortune 500 companies including Microsoft, SAP, Cisco- Reviewed and refined custom integrations by gathering functional acceptance criteria,defining edge cases, and writing clear user stories for internal and external teams- Supported the Enterprise Account Executives and Solution Architects by consulting inthe Pre-Sales phase to refine technical requirements and development prerequisites- Became a go-to mentor – providing guidance, support and training to technical and non-technical teams

    • Quality Assurance Analyst
      • May 2016 - Feb 2018

      - Derived feature test cases based on user stories and acceptance criteria, improvingfeature testing process by documenting platform test cases and test artifacts- Automated and executed planned testing levels, increasing efficiency by cuttingpre-certification test time by 50%- Identified and conducted root cause analyses for reproducible functional featuredefects, providing reports for each test cycle

    • Research Intern
      • Jan 2013 - May 2013

      Developed a text-based classifier in R to generate relevancy quality scores for academic literature in the Phenocarta knowledgebase Developed a text-based classifier in R to generate relevancy quality scores for academic literature in the Phenocarta knowledgebase

    • QA Analyst Co-op
      • Jan 2012 - Aug 2012

      - Quality assurance and validation testing of services using Java and SQL. - Ensuring information systems met organizational standards and end-user requirements. - Quality assurance and validation testing of services using Java and SQL. - Ensuring information systems met organizational standards and end-user requirements.

    • Research Intern
      • Oct 2010 - Aug 2012

      - Conducted a public opinion survey on cognitive enhancers probing for the four cardinal concerns (authenticity, peer pressure, safety, and distributive justice) that dominates the neuroethical discourse of pharmacological cognitive enhancers. - Analyzed and transformed collected data into clear and concise tables and graphs on Excel. - Conducted a public opinion survey on cognitive enhancers probing for the four cardinal concerns (authenticity, peer pressure, safety, and distributive justice) that dominates the neuroethical discourse of pharmacological cognitive enhancers. - Analyzed and transformed collected data into clear and concise tables and graphs on Excel.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Dec 2007 - Jun 2009

Education

  • The University of British Columbia
    Bachelor of Science (B.Sc.), Cognitive Systems and Biochemistry
    2009 - 2014
  • University of California, Santa Cruz
    Bachelors of Science, Exchange
    2012 - 2013

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