Coordinator for Live Entertainment

• Jan 2023 - Present

Service Department Porter

• Jun 2019 - Aug 2022

• Assisted 40+ clients per week as a first point of engagement to support the Service Department's operations • Managed inventory of sales, loaner, and clients' personal vehicles to support servicing and pre-sales operations • Coordinated the door-to-door courtesy vehicle service to support a smooth, contactless servicing experience • Demonstrated a steadfast commitment to customer satisfaction by resolving challenges through teamwork, accountability, and unwavering attention-to-detail • Assisted 40+ clients per week as a first point of engagement to support the Service Department's operations • Managed inventory of sales, loaner, and clients' personal vehicles to support servicing and pre-sales operations • Coordinated the door-to-door courtesy vehicle service to support a smooth, contactless servicing experience • Demonstrated a steadfast commitment to customer satisfaction by resolving challenges through teamwork, accountability, and unwavering attention-to-detail

Danville Concours Sales Representative

• Sep 2018 - Sep 2018

• Familiarized clients with the new high-performance GTS derivative of the Maserati Levante SUV through a high-touch marketing event during a local concours• Communicated technical specifications and delivery timelines to target clientele one-on-one• Registered clients' interest in initiating the reservation stage of the purchasing process• Represented an authorized Maserati dealership and showcased a pre-production Levante GTS to potential clientele

Parts Assistant

• Jun 2018 - Aug 2018

• Organized dealership parts room and regularly took inventory of existing and incoming parts• Regularly completed up to 5 parts deliveries per day to commercial customers throughout the BayArea• Assisted the service department in dealership operations in an auxiliary capacity