Experience

PRECISIONvalue

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Account Executive

  • Nov 2022 - Present

  Precision Medicine Group PRECISIONValue, the leading payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. • Supports client services efforts by handling projects, collaborating with the Project Management team to develop timelines, communicate achievements and identify possible red flags in projects. • Drive the daily activities of a project by managing project scope, scope change, and potential project… Show more Precision Medicine Group PRECISIONValue, the leading payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. • Supports client services efforts by handling projects, collaborating with the Project Management team to develop timelines, communicate achievements and identify possible red flags in projects. • Drive the daily activities of a project by managing project scope, scope change, and potential project roadblocks, according to the timeline and budgets. • Coordinate/participate in content planning meetings with key content experts. • Daily client contact, prepare client contact reports and summarizes next steps. • Facilitate the medical-legal-regulatory review process to ensure promotional items adhere to medical/regulatory/ legal compliance. • Contribute to the development of client proposals, budgets and reconciliations and monitor budget including direct and labor costs; checking for out of scope items and hours Show less Precision Medicine Group PRECISIONValue, the leading payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. • Supports client services efforts by handling projects, collaborating with the Project Management team to develop timelines, communicate achievements and identify possible red flags in projects. • Drive the daily activities of a project by managing project scope, scope change, and potential project… Show more Precision Medicine Group PRECISIONValue, the leading payer marketing agency, supports global pharmaceutical and life sciences clients in the achievement of commercial excellence. • Supports client services efforts by handling projects, collaborating with the Project Management team to develop timelines, communicate achievements and identify possible red flags in projects. • Drive the daily activities of a project by managing project scope, scope change, and potential project roadblocks, according to the timeline and budgets. • Coordinate/participate in content planning meetings with key content experts. • Daily client contact, prepare client contact reports and summarizes next steps. • Facilitate the medical-legal-regulatory review process to ensure promotional items adhere to medical/regulatory/ legal compliance. • Contribute to the development of client proposals, budgets and reconciliations and monitor budget including direct and labor costs; checking for out of scope items and hours Show less



Syneos Health

• United States
• Biotechnology Research
• 700 & Above Employee

• Clozapine Risk Evaluation & Mitigation Strategy Agent

  • Sep 2021 - Nov 2022

• Engagement Center Specialist - Amgen/Otezla

  • Mar 2021 - Sep 2021



CONTACT LENS AND VISION

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Optometrist Technician / Medical Receptionist

  • Feb 2019 - Apr 2021

  At CLV, eye doctors are dedicated to offering patients the highest quality eye-care services and eye-related nutritional counseling. Working at CLVA has allowed me to learn a great deal about the healthcare environment, as well as use and continue to improve my customer service skills. By working and providing care to patients, it has truly shown me how much I really enjoy helping others and working within the healthcare field. The skills and knowledge are major assets that I will be… Show more At CLV, eye doctors are dedicated to offering patients the highest quality eye-care services and eye-related nutritional counseling. Working at CLVA has allowed me to learn a great deal about the healthcare environment, as well as use and continue to improve my customer service skills. By working and providing care to patients, it has truly shown me how much I really enjoy helping others and working within the healthcare field. The skills and knowledge are major assets that I will be able to use as I pursue my career in healthcare administration in the near future. - Pre-screens incoming patients by using medical devices/technology - Performs medical testing regarding overall eye health - Communicates with Health Insurance companies to verify eligibility for patients - Actively uses EMR to gather information - Medical coding to bill insurance companies and patients - Trains individuals to properly wear and use contact lenses Show less At CLV, eye doctors are dedicated to offering patients the highest quality eye-care services and eye-related nutritional counseling. Working at CLVA has allowed me to learn a great deal about the healthcare environment, as well as use and continue to improve my customer service skills. By working and providing care to patients, it has truly shown me how much I really enjoy helping others and working within the healthcare field. The skills and knowledge are major assets that I will be… Show more At CLV, eye doctors are dedicated to offering patients the highest quality eye-care services and eye-related nutritional counseling. Working at CLVA has allowed me to learn a great deal about the healthcare environment, as well as use and continue to improve my customer service skills. By working and providing care to patients, it has truly shown me how much I really enjoy helping others and working within the healthcare field. The skills and knowledge are major assets that I will be able to use as I pursue my career in healthcare administration in the near future. - Pre-screens incoming patients by using medical devices/technology - Performs medical testing regarding overall eye health - Communicates with Health Insurance companies to verify eligibility for patients - Actively uses EMR to gather information - Medical coding to bill insurance companies and patients - Trains individuals to properly wear and use contact lenses Show less



Memorial Sloan Kettering Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator

  • Jan 2020 - May 2020

  Memorial Sloan Kettering Cancer Center — the world’s oldest and largest private cancer center — has devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. I was trained to work as a Care Coordinator within the Radiology team at BSK. As a patient care coordinator, I greet/check-in patients for appointments, confirm upcoming appointments, as well as assist the rest of my team with daily operational tasks. - Works as a… Show more Memorial Sloan Kettering Cancer Center — the world’s oldest and largest private cancer center — has devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. I was trained to work as a Care Coordinator within the Radiology team at BSK. As a patient care coordinator, I greet/check-in patients for appointments, confirm upcoming appointments, as well as assist the rest of my team with daily operational tasks. - Works as a member of practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction - Serves as a liaison between the patient, family, and clinical team during the office visit - Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments and consultations in accordance with the physicians’ orders Show less Memorial Sloan Kettering Cancer Center — the world’s oldest and largest private cancer center — has devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. I was trained to work as a Care Coordinator within the Radiology team at BSK. As a patient care coordinator, I greet/check-in patients for appointments, confirm upcoming appointments, as well as assist the rest of my team with daily operational tasks. - Works as a… Show more Memorial Sloan Kettering Cancer Center — the world’s oldest and largest private cancer center — has devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. I was trained to work as a Care Coordinator within the Radiology team at BSK. As a patient care coordinator, I greet/check-in patients for appointments, confirm upcoming appointments, as well as assist the rest of my team with daily operational tasks. - Works as a member of practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction - Serves as a liaison between the patient, family, and clinical team during the office visit - Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments and consultations in accordance with the physicians’ orders Show less



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Specialist

  • May 2015 - Feb 2019

  Best Buy Co., Inc. is a provider of technology products, services and solutions. The Company offers products and services to the customers visiting its stores, engaging with Geek Squad agents, or using its Websites or mobile applications. It has operations in the United States, Canada and Mexico. Best Buy's mission statement is “we're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles.” While being an employee… Show more Best Buy Co., Inc. is a provider of technology products, services and solutions. The Company offers products and services to the customers visiting its stores, engaging with Geek Squad agents, or using its Websites or mobile applications. It has operations in the United States, Canada and Mexico. Best Buy's mission statement is “we're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles.” While being an employee at Best Buy, over the years, the customer service and technology-related experience and knowledge I obtained are skills that I can carry with me throughout my career. Having the opportunity to provide support to customers on a daily basis allowed me to come up with reliable solutions whenever needed. - Attained Cashier knowledge - Worked the Customer Service Desk including returns, online ordering, pick up, and reporting - Answered customer phone calls - Counted Inventory - Solved technology-related questions Show less Best Buy Co., Inc. is a provider of technology products, services and solutions. The Company offers products and services to the customers visiting its stores, engaging with Geek Squad agents, or using its Websites or mobile applications. It has operations in the United States, Canada and Mexico. Best Buy's mission statement is “we're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles.” While being an employee… Show more Best Buy Co., Inc. is a provider of technology products, services and solutions. The Company offers products and services to the customers visiting its stores, engaging with Geek Squad agents, or using its Websites or mobile applications. It has operations in the United States, Canada and Mexico. Best Buy's mission statement is “we're a growth company focused on better solving the unmet needs of our customers—and we rely on our employees to solve those puzzles.” While being an employee at Best Buy, over the years, the customer service and technology-related experience and knowledge I obtained are skills that I can carry with me throughout my career. Having the opportunity to provide support to customers on a daily basis allowed me to come up with reliable solutions whenever needed. - Attained Cashier knowledge - Worked the Customer Service Desk including returns, online ordering, pick up, and reporting - Answered customer phone calls - Counted Inventory - Solved technology-related questions Show less



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • May 2014 - Jun 2015

  Walgreens mission is to be America's most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone's right to be happy and healthy. With stores located within five miles of 75 percent of Americans, and with popular online offerings and an award-winning mobile app, Walgreens interacts with 8 million customers a day. Whether it is for a prescription, last-minute grocery or gift needs, photo prints or beauty products, Walgreens helps customers quickly get in… Show more Walgreens mission is to be America's most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone's right to be happy and healthy. With stores located within five miles of 75 percent of Americans, and with popular online offerings and an award-winning mobile app, Walgreens interacts with 8 million customers a day. Whether it is for a prescription, last-minute grocery or gift needs, photo prints or beauty products, Walgreens helps customers quickly get in and get what they want with ultimate convenience, often finding an unexpected shopping need to fill along the way. As a Customer Service Representative I was trained to assist and help customers throughout the store with his/her shopping needs. Whether it was ringing up a customer or helping them find a product in the store, I always strived to find provide the best service possible. - Acquired Cashier knowledge - Worked the Photo kiosk - Counted and reported on Inventory - Maintained Customer Service Desk Show less Walgreens mission is to be America's most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone's right to be happy and healthy. With stores located within five miles of 75 percent of Americans, and with popular online offerings and an award-winning mobile app, Walgreens interacts with 8 million customers a day. Whether it is for a prescription, last-minute grocery or gift needs, photo prints or beauty products, Walgreens helps customers quickly get in… Show more Walgreens mission is to be America's most-loved pharmacy-led health, well-being and beauty retailer. Its purpose is to champion everyone's right to be happy and healthy. With stores located within five miles of 75 percent of Americans, and with popular online offerings and an award-winning mobile app, Walgreens interacts with 8 million customers a day. Whether it is for a prescription, last-minute grocery or gift needs, photo prints or beauty products, Walgreens helps customers quickly get in and get what they want with ultimate convenience, often finding an unexpected shopping need to fill along the way. As a Customer Service Representative I was trained to assist and help customers throughout the store with his/her shopping needs. Whether it was ringing up a customer or helping them find a product in the store, I always strived to find provide the best service possible. - Acquired Cashier knowledge - Worked the Photo kiosk - Counted and reported on Inventory - Maintained Customer Service Desk Show less