Alfven How

Associate IW Trainer at COMAT Training Services Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Hokkien Professional working proficiency

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Credentials

  • Advanced Certificate in Training & Assessment (ACTA) - Certified Trainer & Assessor
    WDA
    Jul, 2011
    - Nov, 2024
  • ICDL Certification
    ECDL/ICDL
    Feb, 2011
    - Nov, 2024
  • Adobe Certified Expert
    Adobe
  • Adobe Certified Instructor
    Adobe
  • Microsoft Certified Professional
    Microsoft
  • Microsoft Certified Trainer
    Microsoft

Experience

  • ST Engineering e-Services
    • Singapore
    • Education Administration Programs
    • 1 - 100 Employee
    • Associate IW Trainer
      • 2009 - Present

      • Provide training and guidance to our customer for ICT training.• Provide assistance and advice to our customer on all subject matter related queries.• Liaise with operations / sales on any special request to ensure smooth delivery of training, courseware etc.• Ensure preparation and setting up of training lab are done before of any start of class• Ensure constantly self-upgrading of competency level and domain knowledge.• Participate in evaluations of new products and course curriculum. Show less

    • Research & Content Developer
      • 2007 - 2009

      • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.• Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.• Develop alternative training methods if expected improvements are not seen.• Evaluate training materials prepared by instructors, such as outlines, text, or handouts.• Keep up with developments in area of expertise by reading current journals, books, or magazine articles. Show less

    • eLearning Consultant
      • 2006 - 2007

      • Help in developing the e-Learning material from the content delivered from experts for its final production in co-operation with the Instructional Designer: • Organisation of documentation• Digital library organisation• Proof-reading of materials received from external companies• Provide support in administrative matters

    • Corporate IT Trainer
      • 2004 - 2006

      • Provide training and guidance to our customer for ICT training.• Provide assistance and advice to our customer on all subject matter related queries.• Liaise with operations / sales on any special request to ensure smooth delivery of training, courseware etc.• Ensure preparation and setting up of training lab are done before of any start of class• Ensure constantly self-upgrading of competency level and domain knowledge.• Participate in evaluations of new products and course curriculum.• Other tasks as assigned as and when required. Show less

  • Informatics Computer School
    • Singapore
    • IT Trainer
      • 2000 - 2004

      • Deliver Quality Training for: • Microsoft Office Application 2000 - 2007 • Macromedia Dreamweaver, Flash & Firework • Adobe Photoshop 7 & CS • Visual Basic 6 Programming Basic and Advanced • ACCPAC Accounting Software • Deliver Quality Training for: • Microsoft Office Application 2000 - 2007 • Macromedia Dreamweaver, Flash & Firework • Adobe Photoshop 7 & CS • Visual Basic 6 Programming Basic and Advanced • ACCPAC Accounting Software

  • Yewken Hotel
    • Singapore
    • Hotel Sys. Admin cum Front-Desk
      • 1998 - 1999

      • Perform Front-Desk operations involving Reservation, Registration & Cashiering • Perform Back Office operations such as Night Auditing & Financial Reporting • Perform Maintenance tasks such as: • Maintenance of Office Personal Computer • Maintenance of Hotel Software/ Database system • Maintenance of hotel lightings • Co-ordination with sub-contractor for other hotel equipments • Perform Front-Desk operations involving Reservation, Registration & Cashiering • Perform Back Office operations such as Night Auditing & Financial Reporting • Perform Maintenance tasks such as: • Maintenance of Office Personal Computer • Maintenance of Hotel Software/ Database system • Maintenance of hotel lightings • Co-ordination with sub-contractor for other hotel equipments

  • Unicomm Far East
    • Singapore
    • System Support Engineer
      • 1994 - 1997

      • Perform implementation, deployment & configuration of Resort & Hospitality Management System. • Perform implementation, deployment & configuration of Point-Of-Sales System. • Conduct training to hotel staffs (Finance, F&B, Operations, Housekeeping, Business Center, Management etc) • Provide system support to end-users. • Singapore Clients: Bencoolen Hotel, Metropole Hotel, Chinatown Hotel etc… • Indonesia Clients: Hotel Koleta (Batam), Royal Palace etc… • Perform implementation, deployment & configuration of Resort & Hospitality Management System. • Perform implementation, deployment & configuration of Point-Of-Sales System. • Conduct training to hotel staffs (Finance, F&B, Operations, Housekeeping, Business Center, Management etc) • Provide system support to end-users. • Singapore Clients: Bencoolen Hotel, Metropole Hotel, Chinatown Hotel etc… • Indonesia Clients: Hotel Koleta (Batam), Royal Palace etc…

Education

  • Informatics Computer School
    NCC Diploma, Computer Studies
    1990 - 1991
  • Institute for Adult Learning (IAL)
    Advanced Certificate, Training & Assessment
    2011 - 2011

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