Steve Sturgon
Sr. Solutions Architect assigned to AT&T at aap3- Claim this Profile
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Bio
Rox Burkey, MBA, CCXP
Steve is one of those rare engineers that can easily communicate with all levels of busienss. He is not only an excellent engineer, but he has a way of making the very technical apply to business needs and resonate well with people. He and I worked together with AT&T opportunities and he is the ultimate team player. I respect Steve's abilities and willingness to do more than his fair share. Steve is a valuable resource that fits into any situation. As a professional, I think working with Steve is definately a positive..
Mark Mani
Steve has been an excellent colleague over the past two years. He has proven himself to be reliable, hard working, detail oriented and easy to work with. Steve has also been able to wear many hats...pre-sales design support, technical expertise during presentations, guidance for others that were experiencing challenge in various areas to name a few. His flexibility and can-do attitude are other strengths he posesses. Steve is a valuable asset to any organization.
Rox Burkey, MBA, CCXP
Steve is one of those rare engineers that can easily communicate with all levels of busienss. He is not only an excellent engineer, but he has a way of making the very technical apply to business needs and resonate well with people. He and I worked together with AT&T opportunities and he is the ultimate team player. I respect Steve's abilities and willingness to do more than his fair share. Steve is a valuable resource that fits into any situation. As a professional, I think working with Steve is definately a positive..
Mark Mani
Steve has been an excellent colleague over the past two years. He has proven himself to be reliable, hard working, detail oriented and easy to work with. Steve has also been able to wear many hats...pre-sales design support, technical expertise during presentations, guidance for others that were experiencing challenge in various areas to name a few. His flexibility and can-do attitude are other strengths he posesses. Steve is a valuable asset to any organization.
Rox Burkey, MBA, CCXP
Steve is one of those rare engineers that can easily communicate with all levels of busienss. He is not only an excellent engineer, but he has a way of making the very technical apply to business needs and resonate well with people. He and I worked together with AT&T opportunities and he is the ultimate team player. I respect Steve's abilities and willingness to do more than his fair share. Steve is a valuable resource that fits into any situation. As a professional, I think working with Steve is definately a positive..
Mark Mani
Steve has been an excellent colleague over the past two years. He has proven himself to be reliable, hard working, detail oriented and easy to work with. Steve has also been able to wear many hats...pre-sales design support, technical expertise during presentations, guidance for others that were experiencing challenge in various areas to name a few. His flexibility and can-do attitude are other strengths he posesses. Steve is a valuable asset to any organization.
Rox Burkey, MBA, CCXP
Steve is one of those rare engineers that can easily communicate with all levels of busienss. He is not only an excellent engineer, but he has a way of making the very technical apply to business needs and resonate well with people. He and I worked together with AT&T opportunities and he is the ultimate team player. I respect Steve's abilities and willingness to do more than his fair share. Steve is a valuable resource that fits into any situation. As a professional, I think working with Steve is definately a positive..
Mark Mani
Steve has been an excellent colleague over the past two years. He has proven himself to be reliable, hard working, detail oriented and easy to work with. Steve has also been able to wear many hats...pre-sales design support, technical expertise during presentations, guidance for others that were experiencing challenge in various areas to name a few. His flexibility and can-do attitude are other strengths he posesses. Steve is a valuable asset to any organization.
Experience
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aap3
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Sr. Solutions Architect assigned to AT&T
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Jul 2013 - Present
• Responsible for technical solution development for specific proposals and deployments in order to achieve customers strategic business needs. Generate proposals for a full suite of products to handle consolidation projects, multi-site call center locations, and large enterprise with remote locations for domestic and international deployments. • Key member of customer presentation and partner relationship management team. • Accountable for technical solution development for specific proposals and deployments to include the full suite of Avaya products: Communication Manager, Contact Center, Self-Service, Messaging and Data Infrastructure. Provide Avaya Solution Designer files and support for proposed solutions. Show less
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Arrow Electronics
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United States
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Technology, Information and Internet
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700 & Above Employee
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Sales Engineer
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Jan 2013 - Jul 2013
• Partner with the sales team to design and recommend the most appropriate solution for the customer supporting unified communications and call center technologies. • Provide analysis of customer’s business and network challenges and design a comprehensive solution that integrates smoothly into the customers’ environment. • Strong customer interface skills and technical expertise. • Partner with the sales team to design and recommend the most appropriate solution for the customer supporting unified communications and call center technologies. • Provide analysis of customer’s business and network challenges and design a comprehensive solution that integrates smoothly into the customers’ environment. • Strong customer interface skills and technical expertise.
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Avaya
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Solutions Architect -Systems Engineer II
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Jan 2006 - May 2012
Effectively provide in depth support, technical and product knowledge for AT&T and it's customers Develop and execute winning technical architecture and strategy for customers Coordinate technical sales activities related to AT&T customers Identify customer business challenges and provide cost effective solutions Responsible for quality and accuracy of proposed solutions to customers Assists or leads the development of account plans and proposals Actively participate on Virtual Team as a specialist and have a good understanding of Global Requirement Integration Process (GRIP Show less
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Systems Engineer II
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Jan 2000 - Jan 2006
Provide pre sales technical solution support for all qualitative solution information, complex design consultation and RFP management for Avaya Technical and Consulting Provide pre sales technical solution support for all qualitative solution information, complex design consultation and RFP management for Avaya Technical and Consulting
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Pre Sales Senior Design Engineer
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Jan 1996 - Jan 2000
Work directly with account teams ensuring complete designs on new business, upgrades and mergers Work directly with account teams ensuring complete designs on new business, upgrades and mergers
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Technical Support
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Jan 1993 - Jan 1996
Handle support, remote maintenance and administration of client equipment and networks via trouble ticket system Responsible for mentoring new technicians Handle support, remote maintenance and administration of client equipment and networks via trouble ticket system Responsible for mentoring new technicians
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Western Electric
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Manufacturing Technician
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Jan 1977 - Jan 1993
Responsible for troubleshooting to component level on circuit packs Responsible for troubleshooting to component level on circuit packs
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Education
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Denver Institute of Technology
Associates, Electronic Technician
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