Jordan Maahs

Director of Product Marketing and Customer Success at B Generous
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Fargo, North Dakota, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Frank Robles

Jordan is one of those unique people who can really make a difference and tip the balance in a companies favor. He is driven by his inquisitive nature and that in turn drives his hard-work. He is does not shy away from doing the work but rather than pat himself on the back he is remarkably respectful and thankful for the efforts of others. Jordan stands out as a thoughtful team player. This is a small world and hope to work together again in the future.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director of Product Marketing and Customer Success
      • Jul 2022 - Present

      I lead the Customer Success and Product Marketing Teams at B Generous, a venture-backed FinTech company that is addressing the half-a-trillion-dollar underserved donor nonprofit market in the U.S. Our mission is to unlock billions of dollars of additional liquidity for nonprofits around the country, and we accomplish this through our proprietary, and first of its kind, philanthropic credit product which allows donors to Donate Now, Pay Later to their favorite nonprofits. I lead the Customer Success and Product Marketing Teams at B Generous, a venture-backed FinTech company that is addressing the half-a-trillion-dollar underserved donor nonprofit market in the U.S. Our mission is to unlock billions of dollars of additional liquidity for nonprofits around the country, and we accomplish this through our proprietary, and first of its kind, philanthropic credit product which allows donors to Donate Now, Pay Later to their favorite nonprofits.

    • Manufacturing
    • 1 - 100 Employee
    • Co-Founder
      • Dec 2018 - Present

      The Plant Supply is a houseplant company, now led full time by my wife Jackie. We help people and businesses Grow Happier through plants and plant accessories. The Plant Supply is a houseplant company, now led full time by my wife Jackie. We help people and businesses Grow Happier through plants and plant accessories.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Marketing and Product
      • Aug 2020 - Jul 2022

      As a product manager and growth hacker, I helped DonorDock attract and retain hundreds of new enterprise customers with industry leading NPS scores, less than 1% churn, with hundreds of millions of dollars of donations tracked from nonprofits around the country. I helped move the company from dozens of local customers to 1000+ users across the country in 18 months on a shoestring budget. As a product manager and growth hacker, I helped DonorDock attract and retain hundreds of new enterprise customers with industry leading NPS scores, less than 1% churn, with hundreds of millions of dollars of donations tracked from nonprofits around the country. I helped move the company from dozens of local customers to 1000+ users across the country in 18 months on a shoestring budget.

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product Manager - Social Media Startup
      • Apr 2020 - Sep 2020

      At Tailorie, the CEO and I co-lead the management of the company's flagship shopping recommendation app. I had the privilege of working side by side with world-renowned tech and marketing leaders in a fast paced, globally remote company. At Tailorie, the CEO and I co-lead the management of the company's flagship shopping recommendation app. I had the privilege of working side by side with world-renowned tech and marketing leaders in a fast paced, globally remote company.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Chief Operating Officer | Video Producer
      • Jul 2019 - Apr 2020

      Helped nonprofits and corporations grow through the power of well told stories, in video form. Was fortunate to help create award-winning video marketing for some of fastest growing tech companies in the Midwest. Also had the privilege to support nonprofits in raising millions of dollars for their causes. Helped nonprofits and corporations grow through the power of well told stories, in video form. Was fortunate to help create award-winning video marketing for some of fastest growing tech companies in the Midwest. Also had the privilege to support nonprofits in raising millions of dollars for their causes.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Assistant Director of Marketing | Nonprofit Fundraising Accelerator - Unseen
      • Feb 2019 - Nov 2019

      Helping nonprofit leaders in South East Asia, Southern Africa, and the US raise millions of dollars with better fundraising tools, training, and support.

    • Assistant Program Director
      • Jan 2017 - Feb 2019

      I oversee the majority of our client relationships, working primarily with executive leadership to help organizations meet their goals. I also oversee product management and development, working with a network of contributors, project managers, and executives to develop measurably effective products that help our partners raise more funds. I worked strategically to overhaul our product management and development systems, and developed a framework for client management that allows us to select and focus on our highest performing clients to maximize our impact. I believe that creating change requires listening and strategic, thoughtful communication. I pair strategic plans with a natural bent towards people to build support for change, and create processes that allow clients and staff to enthusiastically adopt new systems, while addressing and adapting to changing needs.

    • Lead Partnership Manager
      • Jan 2016 - Dec 2016

      I was in charge of overseeing all client relationships, with partners in 15 countries. I assisted in fundraising consulting, creative direction, project management, and business system development that allowed us to more scale-ably meet client needs. I developed processes for meeting client needs from the ground up, from initial strategy through meticulous execution. I then trained staff into those systems to allow for a doubling of our client portfolio. Once those systems we're delegated, I launched a series of initiatives aimed at improving client communication and improving the ROI on our partnerships. I organized those initiatives into a strategic plan, and presented that roadmap with the program director to the CEO, then to to our board. I then lead the pursuit of those goals, with positive feedback from customers and an increase in the return on our investments.

    • Mission Manager
      • Dec 2014 - Dec 2015

      In this position, I worked as a liaison between overseas clients and remote creative professionals for the successful and completion and implementation of creative projects, fundraising training, and business development. I came into a startup environment with very little process surrounding project management, and developed systems that allowed for higher quality products, that we're faster, less expensive, and measurably more effective. Some of my responsibilities included: - Overseeing all production of creative services, including film, web, print, and digital content.- Developed relationships with high capacity clients, Creative professionals, and consultants. - Wrote creative content for web, film, print, and digital.

    • Youth Camp Counselor
      • May 2010 - Aug 2014

      I worked with youth aged 7 to 18 to provide top quality safety, care, mentorship, and fun.At Inspiration Point, I learned that the best life lived is the one given away. We we're taught that people "don't care how much you know until they know how much you care." Ever since, I've worked to demonstrate genuine care for customers, paired with active listening to ensure everyone is treated with dignity and respect. I worked with youth aged 7 to 18 to provide top quality safety, care, mentorship, and fun.At Inspiration Point, I learned that the best life lived is the one given away. We we're taught that people "don't care how much you know until they know how much you care." Ever since, I've worked to demonstrate genuine care for customers, paired with active listening to ensure everyone is treated with dignity and respect.

Education

  • Minnesota State University, Moorhead
    Bachelor of Arts (B.A.), Communication and Media Studies
    2011 - 2015

Community

You need to have a working account to view this content. Click here to join now