Systems Engineer

• May 2018 - Present

Citrix Virtualization Engineer

• Nov 2016 - Feb 2018

Citrix Virtual User Computing Engineer • Project Lead on Virtualizing Legacy Proprietary applications to App-V and ThinApp. • Project Lead on AIG Global Citrix 4.6 decommissioning program. • Transitioned Citrix 4.6 Applications to Citrix XenApp 7.1 • Designed and oversaw Logon VSI for Citrix capacity planning strategy. • Maintained Citrix User Testing Environment, worked with application teams to optimize applications. • Built Windows 2016 base image for new planned Citrix Infrastructure/farm. • Project Lead on Citrix Server hardening for Windows 2012/2016. • Designed and Implemented Security update plan for all non-provisioned infrastructure Citrix Server images. • Built and maintained Windows 10 Desktops and Windows 2012/2016 Servers. • Managed Active Directory GPO settings for Windows 2008/2012 Servers. Show less

Sr. Solutions Architect - Citrix

• Jun 2015 - Nov 2016

Contract position leading to FTE with AIG. As a part of the Citrix Engineering team, responsible for Prod compliance on UAT and Prod XenApp. • Project Lead on Virtualizing Legacy Proprietary applications. • Project Lead on AIG Global Windows 2003 decommissioning program. • Created Security update plan for all non-provisioned infrastructure Citrix Server images. • Designed and oversaw Logon VSI for capacity planning strategy. • Maintained User Testing Environment, worked with application teams to optimize applications. • Oversaw Virtualization projects to include App-V and ThinApp. • Built Windows 2016 base image for new planned Citrix Infrastructure/farm. Show less

System Administrator II

• Sep 2013 - Jul 2015

• Responsible for Enterprise level XenApp Server, XenDesktop VDI Environment and Citrix Provisioning services. • Update Citrix PVS images for deployment to Development and Production. • Maintain Citrix PVS images for VDI's using Citrix Desktop Delivery Controller. • Maintain Citrix Web interface. • Completed Changeover from Citrix Presentation Sever to XenApp 6.5 and XenDesktop 5.6. • Consult with Apps and Web teams on how to integrate in-house applications using Citrix. • Managed Active Directory GPO for Citrix/Windows 2008 Environment. • Built and Maintained Windows 7 and Windows 2008 images for Citrix Provisioning Services Deployment. Show less

Senior Wintel Administrator

• Feb 2008 - Aug 2013

• Specialized in Citrix XenApp support. • Consulted in the migration and consolidation of AIG global datacenters, focusing on Citrix build and testing. • Utilized application virtualization for Citrix application streaming. • Configured Citrix remote access to include Web Interface configuration and branding. Performed server build and configuration using MS App-V and VMware for server deployment. • Built content shares and packaged applications for streaming virtual applications. Principal support for Atos Origin’s Citrix farms. • Reconfigured customers server farms to Citrix best practices. • Optimized Citrix environment, initiated load management, configured Installation manager to reduce downtime during application upgrades. • Built and implemented network load balanced Web Interface/Secure gateway. • Streamlined user creation process in Active directory for Citrix access. Show less

Citrix Consultant

• Oct 2006 - Feb 2008

Consultant position leading to FTE with Atos Origin. • Specialized in Citrix XenApp support. • Consulted in the migration and consolidation of AIG global datacenters, focusing on Citrix build and testing. • Utilized application virtualization for Citrix application streaming. • Configured Citrix remote access to include Web Interface configuration and branding. Performed server build and configuration using MS App-V and VMware for server deployment. • Built content shares and packaged applications for streaming virtual applications. Principal support for Atos Origin’s Citrix farms. • Reconfigured customers server farms to Citrix best practices. • Optimized Citrix environment, initiated load management, configured Installation manager to reduce downtime during application upgrades. • Built and implemented network load balanced Web Interface/Secure gateway. • Streamlined user creation process in Active directory for Citrix access. Show less

Principal Network Support Technician - Team Lead

• Oct 2005 - Sep 2006

• Maintained Citrix XPE FR3 farm and Citrix Secure Gateway 1.1. • Designed and implemented active directory migrations and Citrix Presentation Server migrations. Supported terminal services and terminal services licensing servers in active directory. • Built and maintained Citrix XPE FR3 disaster recovery backup site, designed and implemented a Citrix PS 4.0 farm. • Served as the Senior Network Administrator. • Provided support for local and wide area backbone network for region 7 GSA. • Oversaw day to day operations of the network center. • Consulted and served as a subject matter resource on networking technologies. • Developed and implemented an online, real time media strategy. • Completed Windows server upgrade from Windows 2000 to 2003. Show less

Senior Network Engineer

• Oct 2001 - Sep 2005

• Completed Citrix Migration from Citrix MF 1.8 to Citrix XPE. • Upgraded Citrix farm from Windows NT to Windows 2000. • Developed and implemented Citrix Secure Gateway 1.1. Built and maintained Citrix NFUSE 1.7 server. Tested and implemented proprietary single sign on solution for GSA. • Researched and implemented new security and infrastructure devices. • Diagnosed and resolved Citrix application problems as well as Windows 2000, Windows XP and Windows Server 2003. • Completed Citrix Migration from Citrix MF 1.8 to Citrix XPE. • Upgraded Citrix farm from Windows NT to Windows 2000. • Developed and implemented Citrix Secure Gateway 1.1. Built and maintained Citrix NFUSE 1.7 server. Tested and implemented proprietary single sign on solution for GSA. • Researched and implemented new security and infrastructure devices. • Diagnosed and resolved Citrix application problems as well as Windows 2000, Windows XP and Windows Server 2003.

Network Design Engineer

• Mar 1999 - Sep 2001

• Configured systems to user environments. • Responsible for server backup strategies. • Completed change over to a switched network. • Configured local and remote dial-up networking accounts (RAS, CITRIX). • Migrated Lotus Ccmail users to Lotus Notes for all of region 7 GSA/PBS. • Responsible for second level technical support, troubleshooting and repair of desktop systems, remote connections, and networking issues. • Responsible for configuring new systems and updating existing systems. • Provided telephone and remote support for local and remote offices. • Responsible for testing and implementing new software packages. • Technical duties include remote connection configuration of laptop computers, network connectivity of desktop computers, testing and troubleshooting print devices, assisting in server setup and connectivity, and software technical issues Show less

Electronic Digital Computer Mechanic

• Oct 1996 - Mar 1999

• Responsible for technical support of computer hardware/software and peripheral equipment. Provided support to networking administration division, involving LAN hardware troubleshooting, installation and setup. • Installed system software for new and existing equipment. • Handled incoming service calls, provided accurate and timely answers to customers questions. Maintained a database of open and completed work orders. • Worked independently and as a team member to complete special assignments, such as OS conversions, hardware upgrades and system purchasing options. • Responsible for weekly service reports. Show less

Field Engineer

• Apr 1993 - Sep 1996

• Responsible for maintenance and service of computer equipment and peripherals. • Provided onsite technical support to customers • Repaired monitors, terminals, and printers down to component level. Worked independently, at the customer's site, to resolve hardware issues. • Maintained records of serviced equipment and inventory. Helped to simplify inventory and billing procedures • Responsible for maintenance and service of computer equipment and peripherals. • Provided onsite technical support to customers • Repaired monitors, terminals, and printers down to component level. Worked independently, at the customer's site, to resolve hardware issues. • Maintained records of serviced equipment and inventory. Helped to simplify inventory and billing procedures

Field Engineer

• May 1992 - Apr 1993

• Responsible for repair of computer equipment and field maintenance. • Performed bench repair of computers, monitors, and printers. • Served as Facility Security Officer. • Responsible for repair of computer equipment and field maintenance. • Performed bench repair of computers, monitors, and printers. • Served as Facility Security Officer.