Project Manager

• Mar 2021 - Present

Technical Project Manager

• Feb 2019 - Feb 2021

• Acts as the primary point of contact for entrepreneurial and enterprise clients for new and existing accounts• Engages with diverse client teams ranging from product owners, executives, designers, and software engineers to communicate project statuses, product requirements, and project risks• Manages distributed software engineering teams to deliver iOS, Android, and web applications• Enforces close collaboration between designers and developers to ensure user experiences and interfaces are designed with technical feasibility, project timelines, and budget in mind• Gathers feedback and requirement changes from clients and consults with design and development teams to inform the client of any impacts these changes requests may have on project constraints• Collaborates with internal executive team to forecast near-term and long-term resourcing needs• Facilitates Scrum Ceremonies including sprint planning, demos, daily stand ups, and backlog grooming for design, development, and QA teams Show less

Project Manager

• Oct 2017 - Feb 2019

Project Manager/Senior Consultant

• Feb 2016 - Jun 2017

• Cultivated crucial client relationships, serving as the strategic partner for each client to help drive business initiatives • Project Discovery phase & timelines using Agile-scrum based and/or Waterfall methodologies • Direct management of cross functional teams to ensure client’s requirements are met • Contributed to defining the scope of the project with the project team, client, and other stakeholders during project initiation and sales pursuits• Architected complex integrations between ERPs and CRMs• Developed deployment strategies and all supporting materials for CRM implementation rollouts for systems with over 500 users• Revamped internal training curriculum for new hires to drive business initiatives Show less

Project Manager/Consultant

• Aug 2015 - Feb 2016

• Managed a 7-person cross-functional team that built SFCG’s Oracle Sales Cloud instance • Trained clients and new hires in system administration and implementation best practices• Studied Oracle Sales Cloud functionality roadmaps to prepare systems for new releases• Led clients through CRM change management to ensure user acceptance of new systems

Business Analyst

• Jul 2014 - Aug 2015

• Spearheaded research and development for SFCG’s Oracle Sales Cloud practice • Created high-level reporting and analytics to highlight actionable insights for sales executives • Analyzed complex enterprise security needs to develop role based access controls for users • Collaborated across teams to determine the best solutions based on client needs • Developed business automation workflows using Groovy Scripting in Sales Cloud

Business Development Intern

• May 2013 - May 2014

• Conduct new business research for business development • Researched current clients and helping with the update of client account plans • Reviewed client-facing materials for accuracy and quality • Collaborated with other interns to produce and deliver on internal company projects • Delivered accurate competitive research reports and analysis • Supported the Development Team on company projects where applicable • Conduct new business research for business development • Researched current clients and helping with the update of client account plans • Reviewed client-facing materials for accuracy and quality • Collaborated with other interns to produce and deliver on internal company projects • Delivered accurate competitive research reports and analysis • Supported the Development Team on company projects where applicable