Devon Duncan

Talent & Learning Development Lead at UCAR - The University Corporation for Atmospheric Research
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us****@****om
(386) 825-5501

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Andrew Neitlich ~ Executive Coach Certification

I've had the pleasure of observing Devon coach successful professionals and leaders through a variety of challenges. She is thoughtful, patient, and guides her clients to have new insights to move forward. She is an expert at coaching people in STEM organizations, with a focus on team dynamics, conflict management and strengths-based leadership. Even with this focus, I highly recommend Devon to any leader or team that is committed to achieving the highest levels of performance.

Juan Meraz, MBA, Ph.D., CDP

Devon is a great leader and professional who always brings her best. She is very welcoming and Inclusive with everyone and is a true transformational leader and an exceptional person.

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Credentials

  • Certificate in Strategic Leadership
    Association for Talent Development (ATD)
    Mar, 2023
    - Nov, 2024
  • Certified Executive Coach
    Center for Executive Coaching
    Mar, 2022
    - Nov, 2024
  • Master Facilitator
    Center for Executive Coaching
    Mar, 2022
    - Nov, 2024
  • Certified CliftonStrengths Coach
    Gallup
    Jan, 2022
    - Nov, 2024

Experience

    • United States
    • Research Services
    • 300 - 400 Employee
    • Talent & Learning Development Lead
      • Jan 2023 - Present

      • Oversee development and evaluation of learning experiences in multiple formats through design and delivery for professional development, leadership, compliance, and custom programs, incorporating adult learning and instructional design principles.• Oversee and consult in the design and delivery of our leadership development programs including an Early Career Leadership Program, a Legal Fundamentals for Supervisors, a New Manager Program (Leadership Exploration and Development), a High-Potential Program (Leadership Academy) and a Senior Leadership Program• Design and facilitate a range of learning programs specifically tailored to meet the development needs of our labs, centers, programs and offices• Proactively identify gaps, make recommendations, and optimize learning experiences thatbuild staff knowledge, skills, and abilities to support their career development, as well as theorganization’s talent development and succession management needs.• Ensure the quality of training delivery methods, including in-person, eLearning, webinars,cohort programs, etc., to meet the needs of employees, teams and the organization.• Ensure that training programs and materials are inclusive and accessible by all (e.g. use ofUniversal Design standards, accommodations for different learning abilities and styles, use ofclosed captioning, etc.)• Support the design and deploy our Workday Talent Module, including Skills Cloud, Mentoring, Succession Planning, and other functionality• Build relationships with and manage external vendors to develop training curricula; evaluate training programs and materials prepared by external vendors to ensure they meet our quality and inclusion standards• Oversees execution of all-Staff Mentoring Program Show less

    • Talent & Learning Development Specialist
      • Jun 2020 - Jan 2023

      • Facilitated learning leadership training using a variety of instructional techniques. • Designed and delivers all types of learning experiences for professional development, leadership, compliance, and custom programs. • Created and promotes communications for learning programs. Supports the creation and implementation of training programs.• Managed courses in Workday Learning. Creates over 65 courses for the company and schedules over 100 offerings annually.• Monitored all compliance training for more than 1,400 employees. Coordinates reporting and ensures effective outcomes for mandatory training through Workday Learning campaigns.• Provided administrative and logistical assistance to the Talent and Learning Development Team and key stakeholders on training programs and initiatives, including e-learning, classroom-based activities, talent development projects, etc.• Engaged with external vendors in procurement, curriculum development and training delivery. • Increased active users in LinkedIn Learning by 75.78% in the first year.• Served as lead for Tuition Assistance Program employee benefit. Processes over 150 requests, annually.• Facilitated and plans New Hire Orientation, monthly. Onboards over 200 employees each year. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Instructor
      • Aug 2018 - Jun 2020

      • Taught a required freshman orientation class, GEP 101, to 32 students a semester for 32 hours a semester. • Developed curriculum appropriate for adult learners that promotes academic success and rigor, specifically, by helping students hone writing skills and abilities for college-level research papers.• Scored an average of 4.5/5 on faculty evaluation.

    • Academic Advisor, College of Business Graduate Program
      • Jul 2018 - Jun 2020

      • Promoted the advisor-advisee relationship and provided timely, responsible, and inclusive customer service by effectively using the various tools of communication (academic coaching, email, telephone, face-to-face meetings, and electronic advising notes). • Evaluated the academic credentials of over 1,000 candidates for admission into graduate programs, annually.• Assisted in recruitment efforts by attending graduate and career recruitment fairs.• Developed marketing and promotional materials for prospective students. • Measured the effectiveness of the advising process by maintaining the advisee database for more than 700 students to make timely decisions and offer solutions to streamline the advising process. • Planed and oversaw the implementation of graduate student recruitment events. Show less

    • Assistant Director of Student Engagement for Transfer Student Programs
      • Aug 2016 - Jul 2018

      • Created a print, web, and social media communication and marketing plan for transfer community, connections, and information sharing.• Developed and implemented a series of events and services that enhanced all aspects of student life for the transfer population (approximately 7,000). The events addressed the areas of academics, identity, leadership, involvement, career exploration, and wellness.• Developed and led mentorship initiatives for transfer students by coaching and training student mentors. • Managed financial resources within budget limits.• Influenced stakeholders and created buy in at various levels of the institution from students to Vice President by using national data and research to inform and support change initiatives. • Collaborated with various University departments including Residence Life, Admissions, and New Student and Family Programs to increase transfer student enrollment and retention. Show less

    • Graduate Assistant, New Student and Family Programs
      • Aug 2014 - Aug 2016

      • Managed programming logistics for Student Orientation, Family Weekend, and the inaugural freshman engagement camp, the Ursa Experience.• Created programming and marketing materials for 125 students attending the Ursa Experience.• Coached and facilitated Clifton StrengthsFinder training for Orientation Leaders.• Facilitated the hiring process for Orientation Leaders, Interns, and Graduate Assistants. • Supervised 45 Orientation Leaders who helped matriculate over 3,000 incoming students.• Trained Orientation Leaders by through a for-credit leadership class that covered job-related training and leadership styles and skills. Show less

    • United States
    • Education Management
    • 300 - 400 Employee
    • Tutor
      • Aug 2016 - Jun 2020

      •Traveled to students' homes, libraries, or schools to conduct tutoring sessions. •Maintained records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records. •Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students. •Created content and tutoring activities for students. •Traveled to students' homes, libraries, or schools to conduct tutoring sessions. •Maintained records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records. •Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students. •Created content and tutoring activities for students.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Admissions Telecounselor
      • Jan 2014 - May 2014

      Counseled potential students over the phone and assisted Baylor in recruitment.

    • Spiritual Life - Chapel Student Leader
      • Jan 2014 - May 2014

      Helped facilitate Chapel, selected and researched potential speakers for future semesters

Education

  • Baylor University - Hankamer School of Business
    Bachelor of Business Administration (BBA), Marketing
    2010 - 2014
  • Missouri State University
    Master of Science (M.S.), Higher Education/Higher Education Administration
    2014 - 2016

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