Experience

Sunway Medical Centre

• Malaysia
• Hospitals and Health Care
• 700 & Above Employee

• Senior Executive International Business Development

  • Jul 2015 - Present

  - Direct marketing activities to agreed budgets and timescales for achieving target sets. - Developing constructive ideas and create offers for marketing, and developing new international business opportunities and strengthening existing networks. -Work closely with Independent Referral Agents, Representative Offices (ROs) and International Marketing Centre (IPC) team in growing hospital revenue. - Create better branding awareness and grow the markets of Expatriates, International Students and MM2H sectors. Show less



Loh Guan Lye Specialists Centre

• Penang, Malaysia

• Customer Relations Executive

  • Oct 2013 - Jun 2015

  - People Relation Management. - Personalized services for personage and corporate clients. - Coordination of internal and public talks and activities (CME Talks, Medical Forums, Charities, and Corporate Trainings). - Collection of data and information on patient care concerns, needs and problems, and implementing appropriate corrective actions. - People Relation Management. - Personalized services for personage and corporate clients. - Coordination of internal and public talks and activities (CME Talks, Medical Forums, Charities, and Corporate Trainings). - Collection of data and information on patient care concerns, needs and problems, and implementing appropriate corrective actions.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Premier Support and Operations

  • Jul 2009 - Sep 2013

  - SMB Premier Portal and Catalogue management - Sales coverage and customer experience - Broken configuration management for end of life (EOL) products. - SMB Premier Portal and Catalogue management - Sales coverage and customer experience - Broken configuration management for end of life (EOL) products.



Hospital Lam Wah ee

• Medical Practices
• 1 - 100 Employee

• Customer Service Officer

  • Apr 2008 - Feb 2009

  - Collection of data and information on patient care concerns, needs and problems, and implementing appropriate corrective actions. - Marketing (updating new and existing corporate clients’ database on the hospital’s latest products and services). - Coordination of internal and public talks, activities, and training. - Collection of data and information on patient care concerns, needs and problems, and implementing appropriate corrective actions. - Marketing (updating new and existing corporate clients’ database on the hospital’s latest products and services). - Coordination of internal and public talks, activities, and training.