Experience

Maritz

• United States
• Business Consulting and Services
• 700 & Above Employee

• Dedicated Director, Event Management

  • Apr 2023 - Present

• Sr. Director, Design Studio

  • Jul 2022 - Apr 2023

• Operations Manager, Event Management

  • Jun 2021 - Jul 2022

• Account Manager, Operations

  • Jun 2018 - Jun 2021

• Account Manager, Sales

  • May 2016 - Jun 2018

  Greater St. Louis Area Worked closely with clients, internal personnel and suppliers to ensure close communications and a strong working relationship Assisted with large scale budget management through individual projects Traveled with and for clients to ensure proper meeting and incentive location needs are met; including during program operation to provide high level service and client face time Worked with client to discuss needs of the company and how we can incorporate those needs into… Show more Worked closely with clients, internal personnel and suppliers to ensure close communications and a strong working relationship Assisted with large scale budget management through individual projects Traveled with and for clients to ensure proper meeting and incentive location needs are met; including during program operation to provide high level service and client face time Worked with client to discuss needs of the company and how we can incorporate those needs into future joint projects

• Sr. Project Manager

  • Mar 2014 - May 2016

  Fenton, MO Acted as primary client liaison and team leader for travel programs. Managed the overall coordination and execution of an entire travel program from an operational perspective. Was responsible for coordination of all program planning from pre-sale stage to final billing. Was also responsible for client budget management in addition to forecasting all program budget variations. Worked closely with client to understand and meet program objectives/outcomes.

• Travel Director

  • Nov 2012 - Mar 2014

  Greater St. Louis Area Provided superior client-focused service for Maritz Travel clients on assigned meeting, event, and incentive on-site programs. Responsible for the professional completion of assigned on-the-road and in-house duties as a Lead or support Travel Director. Traveled approximately 235 days per year to execute on-site events.



St. Louis Cardinals

• Spectator Sports
• 500 - 600 Employee

• Coordinator, Fan Development

  • Dec 2010 - Nov 2012

  Greater St. Louis Area Organized and coordinated events for the Cardinals Organization, including; Cardinals Caravan, annual Mizzou vs Illinois College Game, Social Media Nights and Blogger events Organized and coordinated 14 area Cardinals Alumni Kids Clinics; resulting in record-breaking attendance and revenue for the 2012 summer Acted as liaison for the company to MLB Advanced Media for website updates, page creation and e-blasts, which included providing text, graphic input and editing Acted… Show more Organized and coordinated events for the Cardinals Organization, including; Cardinals Caravan, annual Mizzou vs Illinois College Game, Social Media Nights and Blogger events Organized and coordinated 14 area Cardinals Alumni Kids Clinics; resulting in record-breaking attendance and revenue for the 2012 summer Acted as liaison for the company to MLB Advanced Media for website updates, page creation and e-blasts, which included providing text, graphic input and editing Acted as primary contact to the Cardinals Market Research Company, which included; setting up surveys for the company, managing a team of eight in the administration of in-park surveys, analyzing data results and providing organization departments with those results Acted as liaison for the Ticket Department to the graphic design department; included assisting with flyers, brochures, ticket offer inserts, logos and other design projects as well as bidding the projects out to potential printers and working with printers to ensure projects were completed correctly and on schedule Provided graphic design for internal department projects as well as group ticket order forms, customer correspondence and ticket offers Member of the Cardinals PR Communications Committee; assisted in the coordination of internal communication to better provide external communication via traditional media, the web and social media Game day duties included acting as the first point of contact for our premium-area Season Ticket Holders as they enter the Cardinals Club

• Coordinator, Ticket Sales & Alumni Relations

  • Dec 2007 - Dec 2010

  Greater St. Louis Area Worked with Season Ticket Sales, Group Sales, Fan Development & Ticket Services for special projects, events, invoicing and reporting Organized and coordinated events including; Season Ticket Holder Appreciation Nights, Ballpark Founders Events, Group Leader Dinners, Group Leader Trips, Social Media Night, DJ/Radio Luncheons and Group & Season Sales Golf Tournaments Interacted daily with Cardinals clients, vendors, advertisers and alumni; including ticket buyers and season ticket… Show more Worked with Season Ticket Sales, Group Sales, Fan Development & Ticket Services for special projects, events, invoicing and reporting Organized and coordinated events including; Season Ticket Holder Appreciation Nights, Ballpark Founders Events, Group Leader Dinners, Group Leader Trips, Social Media Night, DJ/Radio Luncheons and Group & Season Sales Golf Tournaments Interacted daily with Cardinals clients, vendors, advertisers and alumni; including ticket buyers and season ticket holders Performed administrative duties for the Director of Ticket Sales & Alumni Relations Game day duties included hosting premium ticket buyers in the Commissioners Box through field visits, dugout photos and answering any potential questions and/or concerns they have about the area



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Professional Intern for the College Program Education Office & Disney Learning Center

  • Jun 2007 - Dec 2007

  Orlando, Florida Area Completed a week-long program featuring Disney’s world-renowned guest service training Served as a primary contact to faculty, students and schools involved in the Disney College Education Program both on-site and throughout the world Operated and maintained the Disney Learning Center Site by assisting students with resumes, class work and computer issues, as well as registering and advising students regarding the learning component of their program Acted as Education… Show more Completed a week-long program featuring Disney’s world-renowned guest service training Served as a primary contact to faculty, students and schools involved in the Disney College Education Program both on-site and throughout the world Operated and maintained the Disney Learning Center Site by assisting students with resumes, class work and computer issues, as well as registering and advising students regarding the learning component of their program Acted as Education Program liaison with many departments across Disney property Show less