Experience

REVIV Global

• Wellness and Fitness Services
• 1 - 100 Employee

• Chief Operating Officer

  • Nov 2021 - Present

  United Kingdom Reporting to the CEO and a member of REVIV's Executive Committee who are jointly responsible for steering the global business and developing and delivering against the company's future growth strategies. Primary Accountabilities; - Translating strategy into actionable goals for performance and growth helping to implement organization-wide goal setting and annual operating planning. - Developing and controlling all operational budgets to ensure that the company has all the resources… Show more Reporting to the CEO and a member of REVIV's Executive Committee who are jointly responsible for steering the global business and developing and delivering against the company's future growth strategies. Primary Accountabilities; - Translating strategy into actionable goals for performance and growth helping to implement organization-wide goal setting and annual operating planning. - Developing and controlling all operational budgets to ensure that the company has all the resources required to meet its objectives within agreed financial parameters to maintain the financial strength of the company. - Implementing daily operations, aligned with the REVIV’s strategy. - Measuring the efficiency of REVIV's operational processes and taking proactive steps to improve them. - Developing and implementing strategies for the growth of the organisation.

• Commercial Operations Director

  • Sep 2019 - Oct 2021

  United Kingdom

• Commercial Director

  • Dec 2016 - Aug 2019

  United Kingdom Member of REVIV Global Senior Management team, core responsibilities including; . Creation and implementation of a Commercial Growth Strategy encompassing all core business models (includes marketing & PR strategy for new clinic openings) . Relationship management of key partners and franchisees, incorporating regular strategic review rhythm and KPI’s. . Develop and manage global PR & media relationships. . Commercial proposition development, working closely with CEO on new… Show more Member of REVIV Global Senior Management team, core responsibilities including; . Creation and implementation of a Commercial Growth Strategy encompassing all core business models (includes marketing & PR strategy for new clinic openings) . Relationship management of key partners and franchisees, incorporating regular strategic review rhythm and KPI’s. . Develop and manage global PR & media relationships. . Commercial proposition development, working closely with CEO on new commercial opportunities and brand expansion. . Collaboration with REVIV Global Medical team to ensure commercial viability of new product development. . Development and evolution of the REVIV Customer Experience. . Commercial growth project lead

• Managing Director - UK

  • Aug 2016 - Dec 2016

  UK



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Marketing & Commercial Excellence Leader

  • May 2015 - Jul 2016

  London, Manchester, Bristol Member of the GE Capital UK Senior Leadership Team reporting to the UK CEO. Leading, coaching & developing a diverse team of highly experienced individuals, accountable for the strategic progression and evolution of the four key functions detailed below; - Commercial Excellence & Sales Force Effectiveness - Strategic Marketing & Marketing Support Services - Brand & Communications - Access GE (unique value proposition linking Capital UK’s customers and prospects to… Show more Member of the GE Capital UK Senior Leadership Team reporting to the UK CEO. Leading, coaching & developing a diverse team of highly experienced individuals, accountable for the strategic progression and evolution of the four key functions detailed below; - Commercial Excellence & Sales Force Effectiveness - Strategic Marketing & Marketing Support Services - Brand & Communications - Access GE (unique value proposition linking Capital UK’s customers and prospects to guidance and support from GE’s global pool of experienced leaders & SME’s) All activities and initiatives undertaken span GE Capitals’ four primary UK businesses; Commercial Distribution Finance, Equipment Finance, Fleet Services and Business Finance (ABL).

• Commercial Excellence Leader

  • Mar 2014 - Jul 2016

  Supporting commercial leadership teams across GE Capital UK, developing and delivering strategic commercial initiatives, leveraging best practice and driving enhanced sales team performance. Developing and optimising the customer experience proposition, driving sales force effectiveness, and developing dynamic commercial analytics to improve productivity and support strong decision making and effective execution to drive business growth.



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Commercial Leader - Customer Relationships & Commercial Support

  • Oct 2005 - Mar 2014

  Manchester As Commercial Leader for GE Capital Fleet Services I lead a team of 44 people who are focussed wholly on supporting a customer service and relationship management program for a range of mid-market, corporate and pan-european customers operating over 35,000 vehicles across the UK. In this role I am directly responsible for the entire relationship management and commercial support functions for GE’s fleet operation in the UK ensuring that we meet and exceed strategic account planning… Show more As Commercial Leader for GE Capital Fleet Services I lead a team of 44 people who are focussed wholly on supporting a customer service and relationship management program for a range of mid-market, corporate and pan-european customers operating over 35,000 vehicles across the UK. In this role I am directly responsible for the entire relationship management and commercial support functions for GE’s fleet operation in the UK ensuring that we meet and exceed strategic account planning initiatives, customer driven improvements, key performance indicators and our contractual service level agreements.

• Sales Leader

  • Oct 2007 - Oct 2009



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Sales Leader

  • 2005 - 2010



Autolease Ltd

• Strategic Account Manager

  • 2000 - 2005